Workflow 1. Network Setup: Setting a Static IP, enabling external access via port forwarding a. LAN Setup: static IP address assigned by site IT staff b. Port Setup: forward ports to allow Device commands to be sent from I-View Now 2.
Installation Worksheet The I-View Now Portal will provide an Installation Worksheet after entering the DVR make and model into the system. This sheet will contain configuration information for the DVR’s notifications area, and provides a form to fill in details about the site setup (alarms, zone names).
Network Setup After logging into the device for the first time, the first setting that should be changed is the IP address. The DVR requires a static internal IP address because one or more communication ports will have to be forwarded to it from the firewall/router on site.
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Get an available Internal Static IP Address from the Site’s IT staff Also ask for the default gateway(router address) and subnet mask. Uncheck DHCP Enter the IP Address Enter the Gateway Address For the DNS server either ask the Site’s IT staff for a preferred DNS server or just use the Google public DNS server at 8.8.8.8 and 8.8.4.4...
SMTP Settings This section describes how to set up SMTP (email) on the DVR to allow Alarm notifications to be sent to I-View Now. Navigate back to the general network settings interface Under the advanced settings submenu use the scroll bar to scroll down to EMAIL.
Network Port Setup I-View Now utilizes one of the device’s network ports. The TCP port, which has a default of 37777, must be forwarded from the Router/firewalls external interface to the DVR’s static internal address. Ideally, this port can be left as the default value, but on a network where this external port is already in use.
User Settings This section instructs the tech on how to setup a user account for customer usage. The reason for setting up a separate account is not to lock them out of the DVR, it is to prevent them from making changes to the DVR that would inhibit the DVR’s use with I-ViewNow.
Recording Setup The FlexE DVR records video VIA 2 different stream types. I-ViewNow utilizes Extra Stream1 to stream live video from the DVR. I-ViewNow can uses the main recording stream to retrieve Pre-Event Video Clips. Encoding Settings The Encoding setup determines format of the video record onto the DVR. For clips to be decoded properly the frame rate must be set to 15 FPS on the recording channel being utilized.
Motion Recording Setup (optional) Motion recording can be configured for any desired camera, but it is not mandatory for the I-ViewNow System. At a minimum I-View Now requires Alarm event recording to be enabled even if motion recording is enabled because it is possible for an alarm event to occur when there is no motion on the correlating camera.
Alarm Input Setup Alarm inputs are to be configured to send SMTP notification to I-View Now whenever an alarm event occurs. I-View Now suggests recording on all camera channels whenever an alarm event is detected. From the Main Setup Menu ...
Configure I-View Now Entry Delays Entry Delays are configurable through the I-View Now Dealer Portal. Log in to configure. Test Settings Once the DVR has been properly configured and the necessary settings entered into the i-viewnow.com portal, it is a good idea to test each alarm input on the DVR by triggering the corresponding device on your alarm panel.
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