Deploy The Access Point; Troubleshooting Tips - NETGEAR WAC510 Installation

Open the NETGEAR Insight app and log in to your existing NETGEAR
account or create a new account to log in with. Then, follow the
prompts in the NETGEAR Insight app to discover and register the
access point on the network so that you can configure and manage
the access point.
• Method 2: Log in over WiFi. From your computer or mobile
device, connect over WiFi to the access point's default SSID. The
default SSID is on the
access point label on the
bottom of the access point
and is shown in the format
NETGEARxxxxxx-SETUP.
The default password is
sharedsecret.
Open a web browser. In
the address bar, enter
www.routerlogin.net
(or www.aplogin.net). The Day Zero Easy Setup page displays so
that you can configure the basic settings, including the country of
operation. After you save these basic settings, the Day Zero Easy
Setup page no longer displays when you log in.
• Method 3: Log in over Ethernet. Open a web browser from a
computer that is connected to the same Ethernet subnet as the
access point or to the access point's LAN port directly through an
Ethernet cable.
In the address bar, enter the IP address of the access point.
Note: If the access point is connected to a network that includes a DHCP
server (or router that functions as a DHCP server), determine the IP address
by using an IP network scanner. Otherwise, the default IP address of the
access point is 192.168.0.100. If you use an Ethernet cable from your
computer to the access point's LAN port and the access point functions with
its default IP address, make sure that the IP address of your computer is in
the 192.168.0.x subnet.
The Day Zero Easy Setup page displays so that you can configure
the basic settings, including the country of operation. After you
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save these basic settings, the Day Zero Easy Setup page no longer
displays when you log in.
Note: Make sure the country is set to the location where the device is operating.
The customer is responsible for complying within the local, regional, and national
regulations set for channels, power levels, and frequency ranges.

Deploy the Access Point

The best location for the access point is elevated, such as mounted on a wall
or ceiling, at the center of the WiFi coverage area, and within line of sight of
all mobile devices.
For information about mounting the access point, see the
(WAC510) Ceiling and Wall
Managed Smart Cloud Wireless Access Point
Installation Guide.
¾ To deploy the access point:
1. Disconnect the access point and position it where you will deploy it.
2. Reconnect the access point. See Set Up the Access
3. Using a WiFi device, verify connectivity by connecting to the access
point and using a browser to connect to the Internet.

Troubleshooting Tips

The following table provides some tips for correcting simple problems
that you might encounter. For more troubleshooting information, see the
NETGEAR Insight Managed Smart Cloud Wireless Access Point (WAC510)
Manual.
Problem Cause Possible Solution
No LEDs are lit on The AP is not •Make sure that the AP is securely connected to a PoE switch.
the AP. receiving power.
•Make sure that the PoE switch is connected to a power source.
The Power LED The AP is receiving •Make sure that PoE switch is not overloaded.
alternates green insufficient PoE
•Connect to a power source such as a 12V 2.5 A power adapter.
and amber. power.
The WAN or LAN A hardware •Make sure that the cable connectors are securely plugged into the
LEDs are off. connection problem AP and the switch.
exists.
• Make sure that the switch is turned on.
Problem Cause
The WLAN LEDs The WiFi
are off. connection does
not work.
You cannot Multiple possible
connect to the AP causes.
from a browser.
You cannot access A configuration
the Internet or problem exists.
the LAN from a
NETGEAR Insight WiFi device.
Support
Point.
Thank you for purchasing this NETGEAR product. You can visit
www.netgear.com/support
downloads and user manuals, and join our community. We recommend that you
use only official NETGEAR support resources.
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en
français canadien à http://downloadcenter.netgear.com/other/.
(If this product is sold in Canada, you can access this document in Canadian-
User
French at http://downloadcenter.netgear.com/other/.)
For more information about the installation and configuration options, visit
www.netgear.com/support
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before providing power to the access
point.
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350 East Plumeria Drive
San Jose, CA 95134, USA
Possible Solution
•Make sure that the PoE switch is providing sufficient power to the
AP.
•Verify that the radio or radios are turned on.
•If the WLAN LEDs remain off, contact NETGEAR.
•Make sure that your computer is using an IP address in the same
subnet as the AP. The AP default IP address is 192.168.0.100, and
the default subnet mask is 255.255.255.0.
•Quit the browser, clear the cache, delete the cookies, and launch
the browser again.
•Make sure that the SSID and WiFi security settings of the WiFi
device are the same as those of the AP.
•The device might not be configured for the correct TCP/IP settings
to communicate with the network. Restart the device and check
that the TCP/IP settings are set up correctly for the network.
•The AP default values might not work with your network. Check
the access point default configuration against the configuration of
other devices in your network.
to register your product, get help, access the latest
to access the user manual.
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are trademarks of NETGEAR, Inc. Any non‑NETGEAR
trademarks are used for reference purposes only.
September 2017