VTech SN5127 Quick Start Manual
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Amplified Cordless Answering System with Big
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Summary of Contents for VTech SN5127

  • Page 1 Go to www.vtechphones.com to register your product for enhanced warranty support and SN5127 latest VTech product news. Amplified Cordless Answering System with Big Buttons and Display Quick start guide...
  • Page 2 Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This quick start guide provides you with basic installation and use instructions. A limited set of features are described in abbreviated form. Please refer to the online user’s manual for a full set of installation and operation instructions at www.vtechphones.com.
  • Page 3: Table Of Contents

    Table of contents Talking digits Key tone What’s in the box Caller ID announce on/off Connect and install Use caller ID to automatically Connect the telephone base 2 set date and time Install the battery Voicemail number Charge the battery Clear voicemail indicator Battery backup mode Home area code...
  • Page 4 Temporary ringer silencing Edit a phonebook entry Call waiting Caller ID Redial Review caller ID log entry Photo/memory speed dial Save a caller ID log entry Temporary tone dialing to the phonebook Audio Assist® Dial a caller ID log entry Equalizer Delete a caller ID log entry Find handset...
  • Page 5 Screen uncategorized calls Set remote access code Add a screened number to the Additional devices allow list or block list Add and register expansion Option while on a call handset Answering system Add and register photo About the built-in answering speed dial handset system and voicemail service 72 Device setup...
  • Page 6: What's In The Box

    What’s in the box Important safety Quick start guide Introducing information Smart call blocker...
  • Page 7: Connect And Install

    Connect and install Connect the telephone base If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, make sure you connect a DSL filter (not included) to the telephone wall jack.
  • Page 8: Install The Battery

    Install the battery • Use only the rechargeable batteries provided or replacement batteries (model BT205662). • Do not use other alkaline, manganese or Ni-Cd batteries, nor other non-rechargeable batteries for operating the cordless handset. They may cause failure or malfunction of the handset or the telephone system.
  • Page 9: Charge The Battery

    Connect and install Charge the battery 12 hrs...
  • Page 10: Battery Backup Mode

    Battery backup mode When there is a power failure, all handsets display Put HS on base to power base and Out of range OR No pwr at base alternately. Put a charged handset in the telephone base to back up the telephone base power for some basic phone operations for a short period of time.
  • Page 11: Mount The Telephone Base (Optional)

    Connect and install Mount the telephone base (optional)
  • Page 13: Setup

    Setup Date and time After you install your telephone or power returns following a power outage and battery depletion, the handset will prompt you to set the date and time, and to configure the Smart call blocker and answering system through the voice guides. Follow the steps below to set the date and time.
  • Page 14 HH:MM HH:MM 10:59 AM 10:59 PM Make sure you set the date and time including the year correctly; otherwise the answering system does not announce the correct day of the week for your recorded Press any number messages time stamp. Press SELECT.
  • Page 15: Voice Guide To Set Smart Call Blocker

    Setup Voice guide to set Smart call blocker After the date and time setting is done or skipped, the cordless handset then prompts if you want to set Smart call blocker. For more details on Smart call blocker, see page 57. You can follow the voice guide to set your telephone system to allow or to screen all incoming calls, or to screen calls that do not display a phone number.
  • Page 16 On the cordless handset: Press 1 if you want to screen calls • If you select option 1 to screen with telephone numbers that are not calls, we recommend that saved in your Phonebook, Allow list you add the phone numbers or Star name list;...
  • Page 17: Voice Guide To Set Answering System

    Setup Voice guide to set answering system After the Smart call blocker setting is done or skipped, the handset will then prompt if you want to set up the answering system. This feature assists you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone.
  • Page 18: Sos Emergency Call

    SOS emergency call The SOS button on the cordless handset lets you quickly call other system devices or call preset external numbers for help in an emergency. You need to set the SOS numbers before you can make external SOS calls.
  • Page 19 Setup How does SOS emergency call work? • To make an emergency call, press and hold SOS on the right side of the cordless handset for three seconds. The telephone base announces “Emergency mode is activated“ and the cordless handset screen shows SOS mode. The telephone then calls the preset SOS numbers in sequence until the call is answered.
  • Page 20 Set SOS emergency numbers HANDSET Call internal Direct memory >SOS number >Set SOS 10:15 12/25 MAME: SOS 1 SOS 1 NUMBER: Chris_ >Add 595-9511_ Scroll to select SOS 1, Press select again to Enter the number. Enter the name. SOS 2, SOS 3, SOS 4, or add an emergency Then, press Then, press...
  • Page 21 Setup Enable or disable internal SOS calls You can enable this setting to allow you to make emergency calls internally to other system devices before making emergency outside calls to the preset numbers. When you press and hold SOS to make an emergency call, the telephone makes an intercom call to all the registered system devices.
  • Page 22 Record SOS message The SOS message is played to the call receiver when you press and hold SOS on the cordless handset to make an emergency call. The default SOS message is “This is an emergency call. Please press any number key to start the conversation.” You can record your own message using the cordless handset.
  • Page 23 Setup Play or reset SOS message Press MENU on the handset when it is not in use. Direct memory SOS number Play annc >Set SOS >SOS message >Reset annc Scroll to SOS message, Scroll to Set SOS, and Scroll to select Play annc or Reset and then press SELECT.
  • Page 24: Photo Speed Dial

    Photo speed dial There are four photo speed dial memory keys 1 to 4 on the telephone base, and four direct memory keys M1 to M4 on the cordless handset. You can store the telephone numbers you wish to quick dial to the photo speed dial keys.
  • Page 25 Setup Photo speed dial Store a photo speed dial entry: Press MENU when the handset is not in use. Intercom >Add >Direct memory Press SELECT again to add Scroll to select M1, M2, Scroll to Direct memory, M3, or M4, and then press the speed dial number.
  • Page 26 • To store another photo speed dial NAME: NUMBER: entry, repeat the 595-9511_ Chris_ steps. Enter the phone number, Enter the name, and then press SELECT to save. and then press SELECT.
  • Page 27 Setup Photo speed dial Insert photos for speed dial keys: You can insert photos into the photo speed dial compartments, or write the contact names on the photo speed dial cards. The telephone base is shipped with protective stickers covering the photo speed dial compartments. Remove the protective sticker before use.
  • Page 28: Lcd Language

    LCD language You can select your handset’s display language (English, French or Spanish). Press MENU when the handset is not in use. LCD LANGUAGE Set date/time >LCD language Set English as LCD language? >English >Settings Voicemail # Press SELECT to select Scroll to highlight Press SELECT to Scroll to Settings, and...
  • Page 29: Talking Digits

    Setup Talking digits You can choose whether the digits are to be announced whenever you press the number keys. Press MENU when the handset is not in use. Reminder TALKING DIGITS >Talking digits >On Scroll to select On or Off, Scroll to Talking digits, and then press SELECT.
  • Page 30: Key Tone

    Key tone The cordless handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. Press MENU when the handset is not in use. KEY TONE Set date/time Clr voicemail...
  • Page 31: Caller Id Announce On/Off

    Setup Caller ID announce on/off The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the phonebook or caller ID information. The default setting is On.
  • Page 32: Use Caller Id To Automatically Set Date And Time

    Use caller ID to automatically set date and time If you subscribe to caller ID service, you can choose to set the date and time for each incoming call by the caller ID information automatically. The default setting is On. Press MENU when the handset is not in use.
  • Page 33: Voicemail Number

    Setup Voicemail number If you subscribe to a voicemail service offered by your telephone service provider, you can save your voicemail number to for quick access. HANDSET VOICEMAIL # VOICEMAIL # 5959511_ 10:15 12/25 Press SELECT. Press and hold 1 when Enter the voicemail access number the handset is not in use.
  • Page 34: Clear Voicemail Indicator

    Clear voicemail indicator Use this feature when the telephone indicates that there is new voicemail but there are none. This feature only turns off the indicators, New voicemail and . It does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
  • Page 35: Home Area Code

    Setup Home area code You can program your home area code so that when you receive or dial a call within your local area, only seven digits are shown or dialed, and the telephone number is automatically stored without the area code in the caller ID log. Press MENU when the handset is not in use.
  • Page 36: Dial Mode

    Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you need to change the dial mode to pulse dialing before using the telephone. Press MENU when the handset is not in use. DIAL MODE Set date/time Home area code >Touch-tone...
  • Page 37: Alarm Reminder And Melody

    Setup Alarm reminder and melody You can set alarm reminders that remind you at the time intervals you have set. Press MENU when the handset is not in use. REMINDER Set SOS REMINDER 1 >Reminder 1 >Reminder >On/Off Scroll to Reminder, and Scroll to select from Press SELECT.
  • Page 38 Alarm reminder and melody HH:MM HH:MM ON/OFF 10:59 PM >On 12:00 AM Scroll to On and Enter the hour (HH) and minute Press SELECT. then press SELECT. (MM). Then, press any number key to change between AM and PM. Scroll to select one •...
  • Page 39 Setup Alarm reminder and melody You can also select the alarm reminder melody. Press MENU when the handset is not in use. REMINDER Set SOS MELODY MELODY >Reminder 1 * >Reminder >Melody >Tone 1 Scroll to Reminder, and Scroll to select the Scroll to Melody, Scroll to the desired then press SELECT.
  • Page 40: Operate

    Operate Display The battery is low and needs charging. The battery is charging. The battery is fully charged. The handset speakerphone is in use. Handset ringer is off. New voicemail received from your telephone service provider. MUTE The handset microphone is muted. HANDSET There are new caller ID log entries.
  • Page 41: Make A Call

    Operate Make a call Answer a call - OR - - OR - - OR - Press TALK or on the handset. Press TALK, or any dialing keys on the handset. -------------------- OR ----------------- Dial the phone number. Press on the telephone base.
  • Page 42: End A Call

    End a call Speakerphone Volume On the Down cordless handset: Slide the VOL control on the cordless handset or on the telephone base: Press OFF on the ------ OR ------ handset. • to adjust the speaker volume level when on a call; or -OR- On the •...
  • Page 43: Make Sos Emergency Call

    “This is an emergency Operate call. Please press any number key to start the Make SOS emergency call conversation.“ Press and hold SOS/AUDIO ASSIST on • When the emergency the cordless handset for 3 seconds. The call is answered, the telephone base announces, “Emergency telephone plays the mode is activated“, and then starts calling...
  • Page 44: Temporary Ringer Silencing

    Temporary ringer silencing Call waiting When the telephone is ringing, you can When you subscribe to call waiting service temporarily silence the ringer without from your telephone service provider, you hear an alert tone if there is an incoming disconnecting the call. The next call rings call while you are already on a call.
  • Page 45: Redial

    Operate Redial Photo/memory speed dial The last 10 numbers dialed (up to 30 digits) are If you have set any of the four photo speed dial keys on the telephone base or stored in the cordless handset. any of the four memory speed dial keys on the cordless handset, you can press the keys to quickly dial the preset number.
  • Page 46: Temporary Tone Dialing

    Temporary tone dialing Audio Assist® If you have pulse (rotary) service only, The Audio Assist feature enhances the you can switch from pulse to touch-tone clarity and loudness of your caller’s voice dialing temporarily during a call. This is on the cordless/corded handset earpiece useful if you need to send touch-tone when you are on a call, or listening to a signals to access your telephone banking...
  • Page 47: Equalizer

    Operate Equalizer Find handset The equalizer on the cordless handset enable To find your misplaced cordless handset, you to change the quality of the audio for press PAGE on the telephone base to make intercom paging to the handset. both handset earpiece and speakerphone to best suit your hearing.
  • Page 48: Join A Call In Progress

    Join a call in progress If you have two or more handsets, when you are already on an outside call with the cordless handset or the telephone base, the other handset or the telephone base can join the call. You can share an outside call with up to four devices. To join a call with the telephone base: To join a call with the cordless handset: - OR -...
  • Page 49: Intercom

    Operate Intercom You can use the intercom feature for conversations between the telephone base and the cordless handset. If you have two or more cordless handsets, you can make intercom calls one handset to another or to the telephone base. Make intercom call using the cordless handset: INTERCOM TO: >HANDSET 2...
  • Page 50 >Handset 1 Handset 2 • If you have other registered devices or have two or more handsets, choose the device to call. • To answer the intercom call on the destination device, press TALK, or any dialing keys on the handset, or press on the telephone base.
  • Page 51: Call Transfer Using Intercom

    Operate Call transfer using Intercom Use the intercom feature to transfer an outside call using the cordless handset. If you have two or more handsets, you can also share an outside call with another handset or the telephone base. When on a call with your cordless handset, press MENU. Intercom >Intercom Phonebook...
  • Page 52 Transfer call: Share call: End call: Press MENU. Press MENU. Press TALK. >Transfer Transfer Share call >Share call Press TALK to end the intercom call and continue the outside call with your handset. Press SELECT to select Scroll to Share call, and then press Transfer.
  • Page 53: Phonebook

    Phonebook The phonebook can store up to 50 entries, which are shared by all handsets. Each entry may consist of a telephone number with up to 30 digits, and a name with up to 15 characters. Add a phonebook entry HANDSET 595-9511_ EDIT NUMBER...
  • Page 54 ENTER NAME ENTER NAME EDIT NUMBER Mike Smith_ 800-595-9511_ Press SELECT. Press SELECT. Enter the name - OR - 1. Press MENU on the cordless handset when the telephone is not in use. 2. Scroll to Phonebook, and then press SELECT. 3.
  • Page 55: Review Phonebook Entry

    Phonebook Review phonebook entry Press MENU when the handset is not in use. Smart call blk >Review Mike Smith >Phonebook Add contact 800-595-9511 Scroll to browse Scroll to Phonebook, Press SELECT to through the entries. and then press SELECT. select Review.
  • Page 56: Dial A Phonebook Entry

    Dial a phonebook entry Delete a phonebook entry Review the phonebook Review the phonebook entries, and when entries, and when your your desired entry shows on the handset desired entry shows on the screen: handset screen: Mike Smith Mike Smith Mike Smith Delete contact? 800-595-9511...
  • Page 57: Save A Redial Entry To The Phonebook

    Phonebook Save a redial entry to the phonebook Press and hold REDIAL when the cordless handset is not in use. ENTER NAME ENTER NAME REDIAL #1/10 EDIT NUMBER Mike Smith_ 595-9511 800-595-9511_ Scroll to browse through Edit the phone number Enter the name.
  • Page 58: Edit A Phonebook Entry

    Edit a phonebook entry Review the phonebook entries, and when your desired entry shows on the handset screen: Mike Smith EDIT NUMBER EDIT NUMBER 595-9511 800-595-9511_ 595-9511_ 09:15 11/30 Edit the number. Press SELECT. Press SELECT. EDIT NAME EDIT NAME Mike Smith_ Mike Smiths_ Edit the name.
  • Page 59: Caller Id

    Caller ID If you subscribe to caller ID service, information about each caller appears after the first or second ring. The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. Review caller ID log entry Press MENU when the cordless handset is not in use.
  • Page 60: Save A Caller Id Log Entry To The Phonebook

    Save a caller ID log entry to the phonebook When your desired caller ID log entry shows on the handset screen: Mike Smith SAVE TO EDIT NUMBER 595-9511 >Phonebook 595-9511_ 09:15 11/30 Edit the number if necessary. Press MENU. Press SELECT. EDIT NAME EDIT NUMBER EDIT NAME...
  • Page 61: Dial A Caller Id Log Entry

    Caller ID Dial a caller ID log entry Delete a caller ID log entry Review the caller ID log entries, Review the caller ID log entries, and and when your desired entry when your desired entry shows on shows on the handset screen: the handset screen: Mike Smith Mike Smith...
  • Page 62: Smart Call Blocker

    Smart call blocker* If you have subscribed to caller ID service, then you can use the Smart call blocker feature to screen incoming calls. Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls.
  • Page 63: Call Categories

    Smart call blocker Call categories Calls are classified into four categories. Smart call blocker handles the calls in the following ways: Call category Call control Welcome calls Allow • Numbers saved in allow list. The telephone rings when there is an incoming call with •...
  • Page 64 Call category Call control Calls without numbers Option 1: Screening with caller name If you have selected this option, the telephone plays the screening • Numbers that are “out of announcement, and then ask the caller to say his/her name before area”...
  • Page 65: Set Smart Call Blocker On/Off

    Smart call blocker Set Smart call blocker on/off HANDSET >SCB On/Off SCB ON/OFF Block list >On 10:15 12/25 Press SELECT to select Scroll to On or Off, and Press CALL BLOCK when then press SELECT. SCB On/Off. the handset is not in use.
  • Page 66: Set Welcome Calls

    Set welcome calls Add allow list entry Add numbers to the allow list that you want to allow their calls to get through to you. The allow list stores up to 200 numbers. Press CALL BLOCK when the handset is not in use. ENTER NUMBER 595-9511_ Review...
  • Page 67 Smart call blocker Set welcome calls Add star name entry Add names (up to 15 characters) of organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Their calls will get through to you. The star name list stores up to 10 names. Press CALL BLOCK when the handset is not in use.
  • Page 68: Set Welcome Calls

    Set welcome calls Save a caller ID log to the allow list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3. Press SELECT to select Review. EDIT NUMBER 595-9511_ EDIT NAME...
  • Page 69 Smart call blocker Set welcome calls Save a caller ID log to the star name list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3.
  • Page 70: Set Unwelcome Calls

    Set unwelcome calls Add block list entry Add numbers to the block list that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries. Press CALL BLOCK when the handset is not in use. ENTER NUMBER 595-9511_ Review...
  • Page 71 Smart call blocker Set unwelcome calls Save a caller ID log to the block list Review the caller ID log entries: 1. Press MENU when the handset is not in use. 2. Scroll to Caller ID log, and then press SELECT. 3.
  • Page 72: Control Calls Without Numbers

    Control calls without numbers Use this setting to control “out of area” calls or calls with numbers that are set to “Private”. You can choose to allow or reject these calls directly. You can also choose to screen them with or without learning the callers’ names before you decide whether to answer or reject these calls.
  • Page 73: Control Uncategorized Calls

    Smart call blocker Control uncategorized calls Use this setting to control calls with numbers that are not in your phonebook, allow list or block list, or have no caller ID number display. You can choose to allow or reject these calls directly.
  • Page 74: Screen Calls Without Numbers

    Screen calls without numbers If Smart call blocker is on, and you have set to screen calls without numbers and ask for The telephone is Smart call blk caller’s name, the telephone will not ring playing the screening Screening... when receiving calls without numbers. It announcement to the plays the screening announcement to the caller.
  • Page 75: Screen Uncategorized Calls

    Smart call blocker Screen uncategorized calls If Smart call blocker is on, and you have set to The telephone Smart call blk screen uncategorized calls and ask for caller’s is playing the Screening... name, the telephone will not ring when receiving screening the calls.
  • Page 76: Add A Screened Number To The Allow List Or Block List

    Add a screened number to the allow list or block list When the telephone announces the screening options after you pick up a screened call: “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3.
  • Page 77: Answering System

    Answering system About the built-in answering system and voicemail service For message recording, your telephone has a built-in answering system, and it also supports voicemail service offered by your telephone service provider (subscription is required, and fee may apply). Built-in answering system VS Voicemail service Built-in answering system Voicemail service Telephone system...
  • Page 78 Built-in answering system Voicemail service Telephone base Server or System Storage • Handset - • Handset - Display new XX New messages messages and New voicemail • Press on the telephone base; OR • Press and hold on the • Press MENU, and then dialpad, and enter an access select Play messages on the Retrieve messages...
  • Page 79: Set Number Of Rings

    Answering system Set number of rings You can set your answering system HANDSET Play messages to answer calls at least two rings >Answering sys earlier than your voicemail service. For example, if your voicemail service answers after six rings, set 10:15 12/25 your answering system to answer...
  • Page 80 Set number of rings Voice guide Call screening # OF RINGS >Ans sys setup ># of rings >4 Scroll to Ans sys setup, Scroll to # of rings, and Select 6, 5, 4, 3, 2 or Toll saver, and then press SELECT. then press SELECT.
  • Page 81: Message Playback

    Answering system Message playback On the telephone base: On the cordless handset: HANDSET >Play messages Answering sys 10:15 12/25 - OR - Press MENU when the Press SELECT to select handset is not in use. Play messages. While playing back a message on the telephone base, you can press to reduce the playback speed.
  • Page 82: Skip A Message Repeat The Playing Message

    Skip a message Repeat the playing message On the telephone base: If you are using the cordless handset to play messages, you can skip a message. On the cordless handset: - OR - On the cordless handset:...
  • Page 83: Play The Previous Message

    Answering system Play the previous message Delete a message On the telephone base: When message is playing: On the telephone base: Press REPEAT twice. -------------------- OR ---------------------- - OR - On the cordless handset: On the cordless handset: Press 4 twice.
  • Page 84: Delete All Messages

    Delete all messages On the telephone base: Press CALL BLOCK/DELETE twice. On the cordless handset: Press MENU when the handset is not in use. Announcement Play messages Delete all >Delete all old >Answering sys old messages? Scroll to Answering sys, Scroll to Delete all old, Press SELECT again then press SELECT.
  • Page 85: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. A two-digit security code is required. The preset code is 19. You can set the code from 00 to 99. Command Description To access your answering Play all messages.
  • Page 86: Set Remote Access Code

    Set remote access code You can set your own remote access code from 00 to 99. Press MENU when the handset is not in use. Play messages # of rings Voice guide >Answering sys >Remote code >Ans sys setup Scroll to Answering sys, Scroll to Ans sys setup, Scroll to Remote code, and then press SELECT.
  • Page 87: Additional Devices

    Additional devices Add and register expansion handset You can add new cordless handsets (SN5107, purchased separately) to expand your telephone system. Your telephone base supports a maximum of four cordless handsets. Additional handsets are assigned with numbers in sequential order. Charge the new handset without interruption for at least 30 minutes before registering it to the telephone base.
  • Page 88: Add And Register Photo Speed Dial Handset

    Add and register photo speed dial handset You can add a new photo speed dial handset (SN5307, purchased separately) to your telephone system. The SN5307 cordless photo speed dial handset lets you quickly dial one of the four preset numbers by just pressing the photo speed dial key. If you have already set the photo speed dial keys 1, 2, 3 and 4 on the telephone base, the same numbers will be automatically set for the dial keys of your newly registered photo speed dial handset.
  • Page 89: Device Setup

    Additional devices Device setup You can add VTech compatible Cordless audio doorbell, ULE Cordless remote ringer and ULE Wearable home SOS pendant (SN7021, SN7014 and SN7022, all purchased separately) to your telephone system. The Cordless audio doorbell (SN7021) helps you get notified at your telephone system upon visitors’...
  • Page 90 • You need to register your newly purchased devices to the telephone base before use. • Make sure the new devices are powered on with batteries or AC power before registering them to the telephone base. Add and register a new device Remote ringer Press and hold the pair button on the...
  • Page 91: Audio Doorbell

    Additional devices Audio doorbell (Model SN7021 , purchased separately) If you have purchased and registered an Cordless audio doorbell (SN7021) to the telephone base, the Doorbell sub-menu option appears in the Set device menu of the cordless handset. You can set up your Cordless audio doorbell, for example, set the chime volume and tone, and divert doorbell calls to a preset number.
  • Page 92 >Chime CHIME CHIME VOLUME Record DB call >Chime volume >Volume 5 Press SELECT to Press SELECT again to Scroll to select from select Chime. select Chime volume. Volume 1 to Volume 5, or select Off, and then press SELECT.
  • Page 93 Additional devices Audio doorbell (Model SN7021 , purchased separately) Set chime tone Press MENU when the handset is not in use. Settings Check signal >Set device >Doorbell Scroll to Set device, and Scroll to Doorbell, and then press SELECT. then press SELECT.
  • Page 94 >Chime CHIME CHIME TONE Record DB call >Chime tone >Tone 1 Press SELECT to Press SELECT again to Scroll to select from select Chime. select Chime tone. Tone 1 to Tone 5, or select Off, and then press SELECT.
  • Page 95 Additional devices DOORBELL 1 Audio doorbell (Model SN7021 , purchased separately) is ringing When a visitor presses your audio doorbell, all your devices chime and the handset screen show Doorbell X is ringing. Answer a doorbell call Decline a doorbell call Using a cordless handset: Using a cordless handset: Using the telephone base:...
  • Page 96 Record doorbell call You can record conversations between you at the telephone and the visitor at your door, after you answer the doorbell call with the telephone. Press MENU on the handset when it is not in use. Check signal Settings Chime >Doorbell...
  • Page 97 Additional devices Audio doorbell (Model SN7021 , purchased separately) You can divert all doorbell calls to a preset external number, or decline a doorbell call and forward the doorbell call to the preset external number. Set call divert number Press MENU on the handset when it is not in use. Check signal Settings Record DB call...
  • Page 98 When a visitor presses the doorbell and the doorbell call is diverted to the preset number, the call receiver of the preset number hears the message “This is a diverted call from doorbell. Please press any number key to start the conversation.“...
  • Page 99 Additional devices Audio doorbell (Model SN7021 , purchased separately) You can set your audio doorbell to divert all doorbell calls to the preset external number when visitors press the doorbell. Set auto call divert to preset number Press MENU on the handset when it is not in use. Settings Check signal >Set device...
  • Page 100 To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. 2. Then, at step 6, scroll to Off and then press SELECT. DIVERT MODE >Divert mode Record DB call >Auto divert Preset number >Dbell divert Scroll to Auto divert, Scroll to Dbell divert, and...
  • Page 101 Additional devices Audio doorbell (Model SN7021 , purchased separately) You can also set up call divert to the preset number, only when you press OFF on your handset to decline the doorbell call. Set declined call divert to preset number Press MENU on the handset when it is not in use.
  • Page 102 To cancel all call diverts to the preset number: 1. Repeat from step 1 to step 5. 2. Then, at step 6, scroll to Off and then press SELECT. >Divert mode DIVERT MODE Record DB call Preset number >Decline divert >Dbell divert Scroll to Decline divert, Scroll to Dbell divert, and...
  • Page 103: Test Device Signal Strength

    Additional devices Test device signal strength Before you mount any of your devices (SN7014/SN7021/SN7022, all puchased separately), follow the instructions below to check the signal strength between the device and the telephone base. Make sure you mount the device in a location where the signal strength is good. Press MENU on the handset when it is not in use.
  • Page 104 When the handset displays Awaiting signal: DEVICES >RINGER 2 DEVICES DEVICES >DOORBELL 1 >PENDANT 3 Awaiting signal Awaiting Awaiting signal signal For remote ringer, the - OR - telephone checks the signal automatically after selecting the RINGER X Press the chime button Press the CANCEL button on the handset.
  • Page 105: Device Monitoring

    Additional devices Device monitoring If there are additional devices registered to the telephone base, the names of the registered devices appear in the Devices menu of the cordless handset. You can view the current status of each of the registered devices and check whether they are active, inactive, or with low battery.
  • Page 106: Deregister Handsets

    Deregister handsets If you want to replace a cordless handset, you must deregister all the handsets, and then individually register each handset to the telephone base. Immediately press PAGE When the telephone is not in use, press and hold again while the light is still PAGE on the telephone base for about five seconds flashing.
  • Page 107: Limited Warranty

    United States of America and Canada. liquid intrusion; What will VTech do if the Product is not free from defects in Product that has been damaged due to repair, alteration or materials and workmanship during the limited warranty period modification by anyone other than an authorized service...
  • Page 108 In no event shall VTech be liable for any indirect, repair activity. You must pay for the cost of repair and return shipping...
  • Page 109: Technical Specifications

    30 digits and 15 characters Caller ID log: 50 memory locations; up to 24 digits and 15 characters Call block: 1000 entries Specifications are subject to change without notice. © 2018 VTech Communications, Inc. All rights reserved. 07/18. SN5127_QSG_V1.0 Document order number: 96-012159-010-100...

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