Badger Meter FC-5000 User Manual page 41

Problem Possible Causes
1� Relay 1 or/and Relay 2
2� The rate or total values
Alarm
3� There is a negative value
notification
from the
Home screen
4� Temperature sensor 1
THERE ARE NO FIELD-REPLACEABLE PARTS INSIDE. OPENING THE UNIT WILL VOID ALL
WARRANTIES.
If a repair or evaluation from the factory is required, call your local representative
or the factory to obtain a Return Material Approval (RMA)�
The shipping address, RMA number and any other required information will be
provided to send the unit to an appropriate location�
Company Website
Customer Service Email
Customer Service Number
February 2018
are latched
indicated on the Home
Screen are in an overrun
condition (value exceeds
8 digits)
associated with Energy
Rate, where T1>T2�
and/or 2 is configured in
the unit, but there is
no sensor
hardware detected�
Table 31: Troubleshooting
Table 32: Contact information
CTL-UM-02038-EN-02
Oemedies
1� See "Clearing a Latched Relay" on
page 26�
2� Change the unit of measure
associated with the parameter
"Unit of Measure" on page
(see
27) or reset the totalizer (see
"Resets" on page
3� Rewire the temperature sensors
on the unit or swap sensors in
the application�
4� Make sure that the temperature
sensors are appropriately wired
to the unit�
www�badgermeter�com
indorders@badgermeter�com
(877) 243–1010
Troubleshooting
25)�
Page 41