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SŌL MASSAGE CHAIR
OWNER'S MANUAL
Before you start using your massage chair,
please read this manual thoroughly for the
correct methods of usage, especially taking
note of the section on safety.
This manual should be kept on hand for
easy reference. It is your guide to safe
and efficient operation.
This product is designed for home use.
Model P1900

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Summary of Contents for Positive posture SOL P1900

  • Page 1 SŌL MASSAGE CHAIR OWNER’S MANUAL Before you start using your massage chair, please read this manual thoroughly for the correct methods of usage, especially taking note of the section on safety. This manual should be kept on hand for easy reference. It is your guide to safe and efficient operation.
  • Page 2: Table Of Contents

    CONTENTS Introduction ..............................2 Cautions & Warnings ............................. 3 Main Features ..............................11 Parts & Functions ............................12 Assembly ................................ 13 Moving the Chair ............................16 Remote Functions ............................17 Sessions ................................. 20 Operation & Use ............................21 Care & Storage .............................. 26 Troubleshooting .............................
  • Page 3: Introduction

    We’re confident that your new massage chair will provide you with many years of relaxation. Your new Positive Posture massage chair includes a 3-year limited warranty. If you have any questions or issues during or after the warranty period, please contact Positive Posture directly by calling 720-616-5000 or sending an email to service@positiveposture.com.
  • Page 4: Cautions & Warnings

    CAUTIONS & WARNINGS Indications, Symbols, & Descriptions ▲ This action could result in serious injury or death WARNING This action could result in personal injury or damage to property CAUTION This action is prohibited Further action is required Do not disassemble Unplug power cord from wall outlet Important Safety Precautions •...
  • Page 5 CAUTIONS & WARNINGS General Safety ▲ WARNING TO REDUCE THE RISK OF ELECTRIC SHOCK Always unplug this appliance from the electrical outlet immediately after using and before cleaning. CAUTION TO REDUCE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS •...
  • Page 6 CAUTIONS & WARNINGS Grounding Instructions This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric shock. This product is equipped with an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
  • Page 7 In case of any of these scenarios, please call Positive Posture immediately at 720-616-5000. • Make sure all air openings are free of lint, hair, or other debris. Do not operate this appliance with the air openings blocked.
  • Page 8 CAUTIONS & WARNINGS Safety During Installation ▲ WARNING TO AVOID ACCIDENT AND INJURY • Install the chair on a flat and level surface. • Allow at least 15.75 (40 cm)“ clearance from the chair’s back to another object and 24” (70 cm) clearance from the chair’s legrest to an object to allow sufficient space for reclining up and down.
  • Page 9 • Check for any holes or tearing in the active massage area of the chair before each use. If a tear is noticed, stop using immediately and contact Positive Posture at 720-616-5000. • Check the position of the roller mechanism prior to sitting down. If the rollers are not in the storage position, turn the power on and check that the chair is operating properly.
  • Page 10 • If a specific operation does not start or you find any incidence of abnormality, stop using the chair, turn off the main power switch, and unplug the cord from the wall outlet. Call Positive Posture immediately.
  • Page 11 • Always store the chair in a low humidity environment. • Do not place any objects on the chair. • In case of malfunction, do not attempt to repair. Contact Positive Posture at 720-616-5000. • Do not modify any part of the chair.
  • Page 12: Main Features

    MAIN FEATURES Massage Mechanism Heat with Comfort Wave Motion Relaxing, penetrating low-back heat. Developed based on traditional Chinese massage Recline Function techniques, the Sōl massage mechanism is capable of a unique side-to-side “Comfort Wave” movement The seat back reclines and the legrest rises with along with the more traditional motions of kneading, the push of a button.
  • Page 13: Parts & Functions

    PARTS & FUNCTIONS Pillow Back Pad Heat Hip Air Remote Control Roller Mechanism (storage position) Seat Wheels Calf Air Legrest...
  • Page 14: Assembly

    ASSEMBLY Safety During Installation CAUTION TO AVOID DAMAGE • Do not install the chair in an area of high humidity, such as a bathroom or sauna. • Do not use the chair in an excessively humid or dusty environment as this may result in malfunction or electric shock.
  • Page 15 ASSEMBLY Assembling the Chair, continued... CAUTION • To prevent disconnection, be sure to double check all connections by gently pulling on the electrical connector and air hose. • If not connected properly, the air cells will not inflate as designed. STEP 1 STEP 3 Unbox chair and place in designated area.
  • Page 16 ASSEMBLY Assembling the Chair, continued... STEP 4 STEP 5 A) First remove the Philips head screws from Zip the seat pan cover to the legrest. foot connector on base, and B) Lift the legrest so the connection point aligns with the legrest brackets on the base. Secure by replacing Philips head screws on each side.
  • Page 17: Moving The Chair

    MOVING THE CHAIR CAUTION TO AVOID DAMAGE • Never move the chair while it is operating or when someone is in it. • As the chair is heavy, please exercise extra care not to abruptly drop it. This may cause damage to the floor as well as the internal components of the chair.
  • Page 18: Remote Functions

    REMOTE FUNCTIONS CAUTION TO AVOID DAMAGE • Do not sit, step, or place heavy objects on the remote control. • Do not exert excessive force on the remote control. • Do not operate the remote control using sharp edged or hard objects. Power Auto Progams Emergency Stop...
  • Page 19 REMOTE FUNCTIONS Remote Functions • Press this button to turn the remote control power ON and OFF. • When the power is ON, the power button will illuminate. When the power is OFF, the button is not illuminated. • Pushing the POWER button while the chair is activated causes the rollers to return to their storage position and the chair to sit up, after which the chair turns itself off.
  • Page 20 REMOTE FUNCTIONS Remote Functions, continued... • Press this button once to activate manual KNOCK. When KNOCK is activated the button will illuminate blue. • Press this button a second time to activate manual TAP. When TAP is activated the button will illuminate white. •...
  • Page 21: Sessions

    REMOTE FUNCTIONS / SESSIONS Remote Functions, continued... • Press this button once to activate high intensity air massage. When HIGH is selected the button will illuminate blue. • Press this button a second time to active low intensity air massage. When LOW is selected the button will illuminate white.
  • Page 22: Operation & Use

    OPERATION & USE ▲ WARNING TO AVOID INJURY Always check your surroundings before beginning a massage to ensure that no people, pets, or objects will be hit or squeezed by the reclining back or legrest. CAUTION TO AVOID DAMAGE AND INJURY •...
  • Page 23 OPERATION & USE CAUTION TO AVOID INJURY • If you feel the massage is too strong, stop operation immediately. • Do not place hands or feet into the roller tracks, into the space between the seat and back, or into the moving parts.
  • Page 24 OPERATION & USE Selecting an Auto Program • Press the Auto button to activate an Auto Program. • Pressing Auto once will activate the REVIVE program. When the REVIVE program is activated the button will illuminate blue. • Pressing Auto a second time will activate the RELAX program. When the RELAX program is activated the button will illuminate white.
  • Page 25 OPERATION & USE Combining Multiple Manual Massages • A manual session operated by one button may be combined with a manual session operated by another button. Possible combinations are as follows: Knead & Knock, Knead & Tap, Rock and Knock, Rock &...
  • Page 26 OPERATION & USE Adjusting Speed • During a Manual massage, the speed of the massage movements can be adjusted. • When a Manual massage is selected, the massage will default to SLOW. In this case the button will illuminate white. •...
  • Page 27: Care & Storage

    CARE & STORAGE Storage • After every use, turn off the main power switch located on the back of the chair and unplug the power cord from the wall outlet. • When not in use, the chair should always be stored in its full upright position (backrest fully inclined, legrest to its lowest position).
  • Page 28: Troubleshooting

    If the chair still malfunctions or does not work, please turn off the main power switch and remove the power plug from the wall outlet. Contact Positive Posture at 720-616-5000 for service. Do not dismantle or attempt to repair the chair yourself. Doing so will void the warranty.
  • Page 29 • Ensure there are not any objects blocking its path. Problem: The power cord or plug is abnormally hot. Possible Cause & Solution: • Stop using the chair immediately. Turn off the main power switch and remove the power plug from the wall outlet. Call Positive Posture for service.
  • Page 30: Faq

    • Turn off the main power switch on the back left of the chair. • Unplug the power from the wall outlet. • Contact Positive Posture for assistance. Q: How do I make the massage stronger? A: Try either of the following things: •...
  • Page 31: Warranty & After Sales Service

    Before calling for repairs or service, review the Troubleshooting Guide on page 27 to see if the problem can be easily resolved. If the problem persists, contact Positive Posture for assistance at 720-616-5000 or service@positiveposture.com. Please have the following information ready: •...
  • Page 32: Specifications

    SPECIFICATIONS Model Name Sōl Model Number P1900 Power Supply AC120V ~ 60Hz Power Consumption 200W Rated Time 30 minutes Back Stroke Range 38” (96.5 cm) Preset Sessions 2 Sessions Manual Sessions 5 Sessions Program Timer Approximately 15 minutes Reclining Angle Approximately 123 degrees to 157 degrees against flat floor Up: 46”...
  • Page 36 Sōl was meticulously designed to conform to your specific comfort and relaxation needs. If you have any questions at all about the operation of your massage chair, please contact a Positive Posture chair expert at 720-616-5000 or service@positiveposture.com. © 2018 Positive Posture LLC 2125 32nd Street | Boulder, CO 80301 www.positiveposture.com...

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