Seagate RealStor 5005 Series Getting Started

RealStor 5005/4005 Series

Getting Started

Thank you for purchasing a Seagate storage product. This document provides an overview of product setup tasks and
specifies where information to accomplish each task is described in product documentation. To obtain PDF versions of
product documentation, visit the Customer Resource Center (CRC) web site https://crc.dothill.com.
Product documentation
• Product Regulatory Compliance and Safety*
• Hardware Installation and Maintenance Guide for your product
• Storage Management Guide
• CLI Reference Guide
• Event Descriptions Reference Guide
• Obtaining and Installing a License
• Release Notes
* Printed document also included in product shipkit.
Shipkit contents
If you purchased a controller enclosure, verify that you received the items in
enclosure, verify that you received the items in
NOTE: Your shipkit may include other cables that otherwise you would need to supply yourself, as shown in
setup" below.
Table 1 Controller enclosure shipkit contents
Item
Controller enclosure
Power cords
USB cable for the CLI port
Product setup
Seagate assumes that the person using these instructions is qualified in the installation and servicing of storage
products. If you need help, contact Technical Support at 1-877-368-7924 (U.S.), 001-303-845-3200 option 1 (outside U.S.),
or dhs.support@seagate.com. When contacting Technical Support, you will be asked to provide the following
information to open a support case: issue subject, detailed issue description, product type, serial number, part number,
and system logs. To obtain logs, see the Storage Management Guide.
You must supply the following items if they are not present in your shipkit:
• Antistatic protection devices
• Flat-blade or Phillips screwdriver
• Ethernet cables (1 per controller module)
Table 2.
Table 2 Expansion enclosure shipkit contents
Quantity Item
1 Expansion enclosure
2 Power cords
1 12G HD mini-SAS cable 1 per expansion module
Table 1. If you purchased an expansion
Quantity
1
2
P/N 83-00007050-10-01 Rev. A, March 2017
"Product
1