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Note
The TAC IP 100 is designed to acquire an IP address automatically from the DHCP server on start-up. Ensure
that DHCP server is NOT disabled in your modem/router. If the buttons and images of the VOIP Tele-Entry
System Configuration page appear to overlap; use the "View" and "Zoom Out" feature options on your
browser to improve the page view.
TAC IP 100 Quick Tests
This section describes the next steps to quickly test your installation of the VOIP Tele-Entry System.
After selecting the "Master Admin Menu" login and entering the username and password the TAC IP 100
displays the main admin page. In the middle of the admin screen is the System Summary Window
6
The system summary window provides you with a basic snapshot of the current system status, current
faults, features list, and the time & date.
Review current faults that appear in the summary window if applicable.
The table in the "Resolve Current Faults Codes" section provides a list of fault codes that may prevent immediate
use of the VOIP Tele-Entry System. If a VOIP Tele-Entry System fails to place a call, look to this table for guidance.
Read the Appendix C of the owners for a complete list of System Faults and the troubleshooting guide to gain a
better understanding of what might be causing a failure of the VOIP Tele-Entry System to operate.
At the bottom of the system summary window there is a Phone Line Status section that indicates the status
of the outgoing VOIP call trunks.
Trunks are listed in order of calling priority. The # of Calls column shows a total of how many calls have
been placed by the system since it was installed or Rebooted on each line. The State indicates whether the
line is available or bypassed or congested.
Upon successful resolution of the current fault codes, you should be able:
•
to register your VOIP Tele-Entry System with VistaDial,
•
place your first test call.
Note
Refer to the "Resolve Current Faults Codes" section to resolve any fault codes that may appear on the
system summary window. If there is a match with the fault codes listed in the table, click on the fault code
to resolve. If no network related faults appear at this time, you may proceed to register the VOIP Tele-Entry
System with VistaDial.
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