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This diagram shows a regular standalone internet modem/router that you would generally receive from
an ISP. You use a network cable to connect the modem to a switch, effectively creating a LAN (Local
Area Network). From the router, you can plug in a few devices, including computers, TAC IP 100, and SIP
GuardPhones. If your router does not have enough ports to accommodate all the phones and computers,
you can plug a switch into the router.
Please note that the TAC IP will be calling the residents phones shown in the diagram below.
Resident Phone
VistaDial
Internet
VoIP Service
Network Switch
Internet Modem/ Router
4
GuardPhone
TAC IP 100
Computer
Router Configuration
The TAC IP 100 has been pre-configured to work with most commercial grade routers. You should not need
to program the router to work with the TAC IP 100. There is no need to port forward or open specific ports.
The router must have DHCP enabled.
Minimum Suggested High-Speed Internet Connectivity
You will need to have a high-speed (broadband) connection to use voice-over-IP. A typical Internet connection
will be rated at 5 Mbits/sec. for the upload stream and 25 Mbits/sec. on the download stream. You will
notice that your upload stream is almost always smaller than your download stream, which becomes your
limiting factor for using VoIP service.
Determine how many people are likely going to be using the entry system at the same time. For instance,
having 10 people on the phone will require 10 times as much bandwidth as having 1 person on the
phone. The Camden TAC IP 100 entry system uses 80 kbps for each concurrent phone call. If video is being
monitored at a central station, each entry system camera uses 1.6 Mbps.
High Speed Internet
There are many options for business-class high-speed Internet including DSL, Cable, fiber-optic, T1, wireless,
microwave, and more. Unfortunately, not all these connections are right for VoIP service, so it is important
to choose the right service for your system needs.
Note
Wireless Internet service providers are not an excellent choice for VoIP service because the transmission
is not always strong and consistent. This can result in poor sound quality. DSL, Cable, Fiber, and T1
connections deliver the clearest connection for VoIP service.
VistaDial VoIP Service:
You will need to subscribe to the Vistadial VoIP service. This service allows the VoIP system to communicate
with other telephones connected to standard PSTN or cellular telephone lines.
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