Copying Problems - Samsung CLX-6200FX User Manual

CONDITION SUGGESTED SOLUTIONS
Loose toner • Clean the inside of the machine. See page
63.
• Check the paper type and quality. See page
33.
• Remove the toner cartridge and install a
new one. See page 66.
• If the problem persists, the machine may
require repair. Contact a service
representative.
Character Voids Character voids are white areas within parts of
characters that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
A
composition of transparencies, some
character voids are normal.
• You may be printing on the wrong surface
of the paper. Remove the paper and turn it
around.
• The paper may not meet paper
specifications. See page 33.
Horizontal stripes If horizontally aligned black streaks or smears
appear:
AaBbCc
• The toner cartridge may be installed
improperly. Remove the cartridge and
AaBbCc
reinsert it.
AaBbCc
• The toner cartridge may be defective.
Remove the toner cartridge and install a
AaBbCc
new one. See page 66.
AaBbCc
• If the problem persists, the machine may
require repair. Contact a service
representative.
Curl If the printed paper is curled or paper does not
feed into the machine:
• Turn over the stack of paper in the tray.
Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go
to printer properties, click Paper tab, and
set type to Thin Paper. Refer to the
Software section for details.
An unknown image Your printer is probably being used at an
altitude of 1,000 m (3,281 ft) or above.
repetitively appears
The high altitude may affect the print quality
on a next few
such as loose toner or light imaging. You can
sheets or loose
set this option through Printer Settings Utility
toner, light print, or
or Printer tab in printer driver's properties. See
contamination
page 28.
occurs.

Copying problems

CONDITION
Copies are too light Use Darkness to darken or lighten the
background of the copies.
or too dark.
86 _Troubleshooting
SUGGESTED SOLUTIONS
CONDITION
Smears, lines, • If defects are on the original, press
marks, or spots Darkness to lighten the background of your
appears on copies. copies.
• If no defects are on the original, clean the
scan unit. See page 65.
Copy image is • Ensure that the original is face down on the
skewed. scanner glass or face up in the DADF (or
ADF).
• Check that the copy paper is loaded
correctly.
Blank copies print Ensure that the original is face down on the
scanner glass or face up in the DADF (or
out.
ADF).
Image rubs off the • Replace the paper in the tray with paper
copy easily. from a new package.
• In high humidity areas, do not leave paper
in the machine for extended periods of
time.
Frequent copy paper • Fan the stack of paper, then turn it over in
jams occur. the tray. Replace the paper in the tray with
a fresh supply. Check/adjust the paper
guides, if necessary.
• Ensure that the paper is the proper paper
weight. 75 g/m
recommended.
• Check for copy paper or pieces of copy
paper remaining in the machine after a
paper jam has been cleared.
Toner cartridge • Your originals may contain pictures, solids,
produces fewer or heavy lines. For example, your originals
copies than expected may be forms, newsletters, books, or other
before running out of documents that use more toner.
toner. • The machine may be turned on and off
frequently.
• The scanner lid may be left open while
copies are being made.
SUGGESTED SOLUTIONS
2
(20 lb bond) paper is