Reporting Safety Defects; In The 50 United States And Washington; In Canada; Publication Order Forms - Dodge Grand Caravan 2018 User Manual

REPORTING SAFETY DEFECTS

In The 50 United States And Washington,

D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in addi-
tion to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and rem-
edy campaign. However, NHTSA cannot
become involved in individual problems
between you, an authorized dealer or
FCA US LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to http://
www.safercar.gov; or write to: Adminis-
214
trator, NHTSA, 1200 New Jersey Av-
enue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.

In Canada

If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department immedi-
ately. Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect Investiga-
tions and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.

PUBLICATION ORDER FORMS

• You can purchase a copy of the Owner's Manual,
Navigation/Uconnect Manuals or Warranty Book-
let. United States customers may visit the Dodge
Contact Us page at www.dodge.com scroll to
the bottom of the page and select the "Con-
tact Us" link, then select the "Owner's
Manual and Glove Compartment Material"
from the left menu. You can also purchase a
copy by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada).
• Replacement User Guide kits or, if you prefer,
additional printed copies of the Owner's Manual,
Warranty Booklet or Radio Manuals may be pur-
chased by visiting www.techauthority.com or
by calling 1-800-890-4038 (U.S.) or
1-800-387-1143 (Canada). Visa, Master
Card, American Express and Discover orders
are accepted.
NOTE:
• The Owner's Manual and User Guide elec-
tronic files are also available on the Chrysler,
Jeep, Ram Truck, Dodge and SRT websites.
• Click on the "For Owners" tab, select "Owner/
Service Manuals". Then select your desired
model year and vehicle from the drop down
lists.