Troubleshooting; Recipes - Wolfgang Puck BSV00010 Use And Care Manual

Troubleshooting

Problem Cause
Bag is Lighter foods such as
floating on vegetables may
top of not displace enough
water water to sink.
The display The water level has
shows error dropped below the MIN
code E01 level. The built-in safety
design will automatically
turn off the appliance.
The display Appliance temperature
shows error exceeds variance and as
code E02 a safety precaution
has turned the heater
off.
The display The electronic thermostat
shows error has malfunctioned.
code E03 Unplug the appliance
from the wall outlet and
restart the settings to
clear error.
The display The backup electronic
shows error thermostat has
code E04 malfunctioned.
I can't set Your temperature display
temperature is set on Celsius, not
higher than Fahrenheit
90°
Food is Food is not cut evenly
not cooked
evenly
Not enough water in
the pot
Bag is overfilled with
too much food
Bags are resting
against each other
in the cooking vessel
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Solution
Add weight to the bag by
placing a dull butter knife inside
the cooking bag. If additional
weight is needed add a second.
Always consider that longer
cooking times at higher
temperatures will evaporate
water at a faster rate. Always
place more water than you think
you will need to ensure the level
does not drop below the MIN
marking.
Unplug the appliance from
the wall outlet and restart the
settings to clear error.
If E03 shows again on the
display contact customer
service for support at
800-275-8273
Contact customer service for
support at 800-275-8273
Hold your finger on the Set
Button for two seconds to
switch between °F and °C
Cut food to be cooked into
uniform sizes
Ensure that cooking bag is fully
submerged in the water bath
Food should remain stacked
in layers in the bag, not bulk
packed as food in center will
not cook evenly
Ensure cooking bags remain
separated. Using a clip (such as
a binder clip, clothespin, etc.),
and affix the top of the bag to
the rim of the cooking vessel.

Recipes

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