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Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem
There is no spark when you try to
activate the spark generator.
The flame extinguishes immediately
after ignition.
The flame ring is uneven.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Make sure, you operated the hob
correctly. If not the servicing by a service
technician or dealer will not be free of charge,
also during the warranty period. The
14
Possible cause
The hob is not connected to an
electrical supply or it is connected
incorrectly.
The fuse is blown.
Burner cap and crown are placed
incorrectly.
Thermocouple is not heated up suf-
ficiently.
Burner crown is blocked with food
residues.
instructions about the Service Centre and
conditions of guarantee are in the guarantee
booklet.
Labels supplied with the
accessories bag
Stick the adhesive labels as indicated below:
Remedy
Check if the hob is correctly con-
nected to the electrical supply.
Make sure that the fuse is the cause
of the malfunction. If the fuse is
blown again and again, contact a
qualified electrician.
Place the burner cap and crown
correctly.
After lightning the flame, keep the
knob pushed for equal or less than
10 seconds.
Make sure that the injector is not
blocked and the burner crown is
clean.
Hob User Manual
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