AirTies Air 4920 Self-Installation Manual page 3

Having trouble?
• If your Wi-Fi Extender displays a red light, it likely has a bad connection or is too far from your existing Wi-Fi
Gateway. Move the Extender closer to your Wi-Fi Gateway. This provides a stronger signal.
• If your Wi-Fi Extender has both LEDs flashing green every 5 seconds, it is ready to be paired. Place your Extender
close to your Gateway and press the WPS button on the front of your Wi-Fi Gateway, then the WPS button on the
Extender. The 5GHz and 2.4GHz lights will flash and then turn solid green when they are successfully paired. You can
then move your Extender to your final location.
• Pressing the reset button on the back of the Extender with a paper clip will restore factory settings. Your Extender
will need to be re-paired with your Wi-Fi Gateway by following steps 1-3.
• When successfully paired, the 5GHz light will blink briefly every 5 seconds to indicate a successful pair. The 2.4GHz
light will remain solid green. (
• Visit att.com/wifiextender for additional Extender support.
• Sources for a weak Wi-Fi signal include microwave ovens, cordless phones and other wireless devices such as
wireless speakers, baby monitors and garage door openers which can cause Wi-Fi interference.
If you are experiencing service issues,
check the following:
Your Internet Service needs to be active.
You must have working AT&T Internet service
for your Extender to work correctly.
Check your connections.
Check all cables and cords to ensure they
are connected properly and securely.
Additional information
Test your Internet connection speed
Our speed test takes less than a minute to
perform two key measurements (Download
and Upload) to help you determine if
you should take steps to improve the
performance of your online experience.
Visit att.com/speedtest.
Manage your account:
Available 24/7, download the myATT app at
att.com/myattapp from your mobile device.
Repair center:
Phone: 800.246.8464
IPv6
AT&T supports IPv6 across our network,
equipment and devices. Visit att.com/ipv6
for more information.
Need more help?
Visit att.com/support
Call us at 800.288.2020 and ask for "technical support."
©2017 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property.
All other marks are the property of their respective owners.
)
Accessibility support:
• Alternate format guides:
- Braille or large print: call 800.288.2020 and request guide number
(ATT170820943-2)
- Accessible tagged PDF: visit att.com/userguides
• Telephone equipment for visual and/or hearing impaired:
- Phone: 877.902.6350
- TTY: 800.772.2889
• Repair Center:
- Phone: 800.246.8464
- TTY: 800.397.3172
• Device Compatibility Feature: Compatible with any
TTY/TDD devices with standard phone line
¿Hablas español?
Por favor visita att.com/uverseguias para ver la información en español.
También puedes ver la siguiente guía: (ATT170820943-2) (FTTP-GPON CSI
SP) para más detalles.
Power down, power up.
Unplug the power cord from the back of the
AT&T Wi-Fi Extender. Leave the Wi-Fi Extender
unplugged for 15 seconds and plug it back in.
You may need to wait up to three minutes for
your Wi-Fi Extender to completely reboot.