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Explanation of symbols
Points out a situation that could
lead to serious, moderate, or
minor injuries.
Indicates possible property
damage.
Advice and tips on how to handle
your device better.
Indicates the legal manufacturer of
the device.
Optional symbol for custom
models with wireless functionality.
CE compliance label, confi rms
compliance with certain European
0123
Directives, refer to section
"Conformance information".
Do not dispose of the device
with general domestic
waste. Read more in section
"Disposal information".
Read and follow the instructions in
the user guide.
Inserting
CAUTION
Your hearing instruments have been
Risk of injury!
fi ne-tuned for your right and left
Insert the ear piece
ear. Coloured markers indicate
ic
carefully and not too
the side:
deeply into the ear.
red marker = right ear
Insert the right hearing
blue marker = left ear
instrument with the right
hand and the left hearing
instrument with the left
hand.
To insert the hearing instrument:
Hold the receiver cable at the
If you have problems
bend.
inserting the ear piece, use
the other hand to gently
Carefully push the
pull your earlobe down-
ear piece in the
wards. This opens the ear
ear canal.
canal and eases insertion
T wist it slightly
of the ear piece.
until it sits well.
The optional concha lock
Open and close your
helps to securely retain
mouth to avoid
the ear piece in your ear.
accumulation of
To position the concha
air in the ear canal.
lock:
Lift the hearing instrument and
Bend the concha
slide it over the top of your ear.
lock and position
it carefully into the
bowl of your ear
(refer to the picture).
Maintenance and care
Your hearing instruments are so robust
Ask your NHS Provider for
that they will function reliably for
recommended cleaning products,
years. It is, however, important that
special care sets and further
you take care of your instruments and
information on how to keep your
observe a few basic rules, which will
hearing instruments in good
soon become habit.
condition.
For a more thorough professional
Cleaning
cleaning, take your instruments
For hygiene reasons and to maintain
to your NHS Provider.
functionality, clean your hearing
Storage
instruments daily.
During longer periods of non-use,
NOTICE
store your hearing instruments
Do not put
with open battery compartment
the hearing
(and batteries removed) in a
instruments
drying system in order to prevent
in water.
the penetration of moisture.
Clean your hearing instruments
Exchanging ear pieces
with a soft, dry tissue.
When using a Click Dome, clean it
You may want to exchange the
by squeezing the tip of the dome.
ear pieces from time to time. The
procedure for exchanging ear pieces
depends on the type of ear piece. In
section "Settings", your NHS Provider
has marked your type of ear piece.
™
Your Octiv
+ hearing instrument
Getting to know your
Components and names
hearing instruments
It is recommended to familiarise
yourself with your new hearing
instruments. With the instruments
in your hand try using the controls
and note their location on the
instrument. This will make it
easier for you to feel and press
the controls while wearing the
hearing instruments.
CAUTION
Ear piece
Read this user guide thoroughly
Receiver
and completely and follow the
Receiver cable
safety information in this
document to avoid damage
Microphone openings
or injury.
Rocker switch
Battery compartment
If you have problems pressing
the controls of your hearing
Side indicator
instruments while wearing
(red = right ear,
them, you can ask your NHS
blue = left ear)
Provider about a remote
control option.
Receiver connection
Removing
Adjusting the volume
Lift the hearing instrument
Your hearing instruments automatically
and slide it over the
adjust the volume to the listening
top of your ear.
situation.
If your hearing
If you prefer manual volume
instrument is
adjustment, press the rocker switch
equipped with a
briefl y or use a remote control.
custom shell or a
Refer to section "Controls" for your
Click Mould, remove
personal settings.
it by pulling the small removal
cord toward the back of your head.
An optional signal can indicate the
volume change.
For all other ear pieces: Grip the
receiver in the ear canal with two
Changing the hearing
fi ngers and pull it carefully out.
program
To change the hearing program,
CAUTION
press the push button briefl y or
Risk of injury!
use a remote control.
In very rare cases the ear
piece could remain in your
Refer to section "Controls" and
ear when removing the
to section "Settings" for your
hearing instrument. If this
personal settings and for a list of
happens, have the ear
your hearing programs.
piece removed by a
medical professional.
Clean and dry your hearing
instruments after usage.
Read more in section "Maintenance
and care".
Exchanging Click Domes
The removal tool is available as an
accessory. To exchange Click Domes:
If you have problems removing the
Follow the instructions on the
old Click Dome, use the packaging of
packing of the Click Domes or the
the Click Domes or the removal tool:
instructions delivered with the
removal tool.
Take particular
care that the new
Click Dome clicks
click
noticeably in
place.
Exchanging Click Moulds or
custom shells
Ask your NHS Provider .
Controls
With the controls you can, for
Ask your NHS Provider to mark
example, adjust the volume or switch
your controls and their functions
hearing programs. Your hearing
on the following pages.
instruments either have a push button
or a rocker switch – or no control at
all. Your NHS Provider has assigned
your desired functions to the controls.
Batteries
Changing the batteries
Low Battery indicator
Open the battery
Always use the right size
compartment
batteries
Your hearing instrument may be
Remove coloured sticker
programmed to inform you when
from new battery, place battery
the battery should be replaced for
in drawer with + symbol on
best system performance. You may
battery + side up. (You should
hear an intermittent series of beeps
only remove the protective sticker
and/or experience low amplifi cation
if you actually use the battery)
power or volume. Change the
battery when either of these occur.
Remove empty batteries immediately
and dispose of according to local
regulations.
Close battery door
Remember to have your
replacement batteries with
Carefully close the
you at all times.
battery compartment.
If you feel resistance, the
battery is not inserted correctly.
Do not attempt to close the
battery compartment by force.
It can be damaged.
Further adjustments
instruments for the desired function
e.g. volume change.
(optional)
The control elements of both
The controls of your hearing
instruments can even be set
instruments can also be used to
differently – thus offering you the
change, for example, the sound
degree of control you really need.
balance or the tinnitus noiser level.
Sound balance allows you to adjust
On the phone
the bass and treble to your
When you are on the
preferences.
phone, hold the telephone
Refer to section "Controls" for your
receiver slightly above your
personal settings.
ear. The hearing instrument
and telephone receiver have
Using two hearing
to be aligned. Turn the
instruments
receiver slightly so that
When controlling two instruments
the ear is not completely
covered.
you have the following options to,
for example, change the hearing
Telephone program
program:
You may prefer a certain volume
You can control each hearing
when using the phone. Ask your NHS
instrument separately.
Provider to confi gure a telephone
You can control both hearing
program.
instruments simultaneously.
Switch to the telephone program
Your NHS Provider has to activate
whenever you are on the phone.
the "e2e wireless" function, enabling
Whether a telephone program
both hearing instruments to
is confi gured for your hearing
exchange information. You can then
instrument is listed in section
use either a remote control or the
user controls on either of your
"Settings".
Push button
Control
Left
Right
Function
Left
Push
button
Program
change
Rocker
Volume
switch
up
Volume
down
Standby/
You can also use a remote
turn on
control.
press briefl y,
press 2 seconds
Rocker switch
Function
Left
Program up/down
Volume up/down
Tinnitus noiser level up/down
Sound balance
Standby/turn on
press briefl y,
press 2 seconds,
press 5 seconds
Daily use
Turning on and off
You have several options to turn your
hearing instruments on or off.
Via battery compartment:
Turning on: Close the battery
compartment. The default
volume and hearing program
are set.
Turning off: Open the battery
When the power-on delay is
compartment.
activated, the hearing instruments
turn on after a delay of several
Via rocker switch:
seconds. During this time you can
Turning on or off: Press the
insert the hearing instruments
push button. Refer to section
without experiencing unpleasant
"Controls" for your personal
whistling.
settings.
The "power-on delay" can be
After turning on, the previously
activated by your NHS Provider.
used volume and hearing
program are set.
Via remote control:
Follow the instructions in the
remote control's user guide.
After turning on, the previously
used volume and hearing program
are set.
Audio induction loops
Telecoil program and
Many telephones as well as public
places like theatres offer the audio
remote control
signal (music and speech) via an audio
induction loop. With this system,
your hearing instruments can directly
receive the desired signal – without
distracting noise in the environment.
You can usually
recognise audio
induction loop
systems by certain
signs.
Ask your NHS Provider to confi gure a
telecoil program.
Switch to the telecoil program
whenever you are in a place with
an audio induction loop.
Whether the telecoil program
is confi gured for your hearing
instrument is listed in section
"Settings".
Settings
Battery size and ear pieces
Right
Ask your NHS Provider to mark
Batteries
your individual settings on the
Non-rechargeable (size 312)
following pages.
Exchangeable ear pieces
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Right
Power-on delay enables whistle-free
insertion of hearing instruments.
Read more in section "Turning on
and off".
e2e wireless enables simultaneous
control of both hearing instruments.
Read more in section "Using two
hearing instruments".
Accessories
Remote control
(miniTek or easyPocket)
When wearing the hearing
instruments, an optional
signal can indicate when
an instrument is turned on
or off.
Remove the batteries if the
hearing instruments are
not used for several days.
NOTICE
For instruments with wireless
connectivity:
When the telecoil program
is active, the remote control
may cause a pulsing noise.
Use the remote control
with a distance greater
than 10 cm (4 inches).
Size
Click Domes
single (open or
closed)
Click Dome
semi-open
Click Domes
double
Custom shell
Click Mould
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