Content Welcome Your hearing instruments Getting to know your hearing instruments Components and names Controls Settings Battery size and ear pieces Service information Batteries Replacing non-rechargeable batteries Daily use Turning on and off Inserting Removing Adjusting the volume Changing the hearing program Further adjustments (optional) Using two hearing instruments (optional) On the phone...
Maintenance and care Cleaning Drying Storage Exchanging ear pieces Troubleshooting Important information Intended use Explanation of symbols Transport and storage conditions Disposal information Technical information Conformance information Important safety information Personal safety Product safety Tinnitus noiser Country-speciﬁc information Content...
Welcome You have chosen one of our hearing instruments, a reliable partner to accompany you through everday life. Like everything new, it will take you a little while to become familiar with it. This document, along with support from your Hearing Care Professional, will help you.
Your hearing instruments Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments.
Controls With the controls you can, for example, adjust the volume or switch hearing programs. Your hearing instruments either have a push button or a rocker switch – or no control at all. The Hearing Care Professional has assigned your desired functions to the controls.
Push button Function Left Right Program change Volume up Volume down Standby/turn on press brieﬂy, press 2 seconds Your hearing instruments...
Rocker switch Function Left Right Program up/down Volume up/down Tinnitus noiser level up/down Sound balance Standby/turn on press brieﬂy, press 2 seconds, press 5 seconds Your hearing instruments...
Settings Ask your Hearing Care Professional to mark your individual settings on the following pages. Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". e2e wireless enables simultaneous control of both hearing instruments.
Battery size and ear pieces Batteries Non-rechargeable (size 312) Exchangeable ear pieces Size Click Dome single (open or closed) Click Dome semi-open Click Dome double Custom shell Click Mold Your hearing instruments...
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. It depends on the battery type how long you have until you have to replace the battery. Replacing non-rechargeable batteries Remove empty batteries immediately and dispose of according to local regulations.
Inserting: Remove the protective ﬁlm from the new battery. Insert the battery with the "+" symbol facing up (refer to the picture). Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by force.
Daily use Turning on and off You have several options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment. Via push button or rocker switch: Turning on or off: Press the push button or the rocker switch.
When wearing the hearing instruments, an ■ optional signal can indicate when an instrument is turned on or off. Remove the batteries if the hearing instruments ■ are not used for several days. When the power-on delay is activated, the hearing instruments turn on after a delay of several seconds.
Inserting Your hearing instruments have been ﬁne-tuned for your right and left ear. Colored markers indicate the side: red marker = right ear ■ blue marker = left ear ■ To insert the hearing instrument: Hold the receiver cable at the bend. Carefully push the ear piece in the ear canal.
Insert the right hearing instrument with the ■ right hand and the left hearing instrument with the left hand. If you have problems inserting the ear piece, ■ use the other hand to gently pull your earlobe downwards. This opens the ear canal and eases insertion of the ear piece.
Removing Lift the hearing instrument and slide it over the top of your ear. If your hearing instrument is equipped with a custom shell or a Click Mold, remove it by pulling the small removal cord toward the back of your head. For all other ear pieces: Grip the receiver in the ear canal with two ﬁngers and pull it carefully out.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, press the push button or the rocker switch, or use a remote control. Refer to section "Controls" for your personal settings. An optional signal can indicate the volume change.
Further adjustments (optional) The controls of your hearing instruments can also be used to change, for example, the sound balance or the tinnitus noiser level. Sound balance allows you to adjust the bass and treble to your preferences. Refer to section "Controls" for your personal settings. Using two hearing instruments (optional) Very rarely does hearing loss occur in only one ear, therefore the use of two instruments ensures that you...
On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Audio induction loops Many telephones as well as public places like theatres offer the audio signal (music and speech) via an audio induction loop. With this system, your hearing instruments can directly receive the desired signal – without distracting noise in the environment. You can usually recognize audio induction loop systems by certain signs.
Maintenance and care The hearing instruments are so robust that they will function reliably for years. It is, however, important that you take care of your instruments and observe a few basic rules, which will soon become habit. Cleaning For hygiene reasons and to maintain functionality, clean your hearing instruments daily.
Drying Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products. Storage During longer periods of non-use, store your hearing instruments with open battery compartment (and batteries removed) in a drying system in order to prevent the penetration of moisture. Exchanging ear pieces You may want to exchange the ear pieces from time to time.
Exchanging Click Domes If you have problems removing the old Click Dome, use the packaging of the Click Domes or the removal tool: The removal tool is available as an accessory. To exchange Click Domes: Follow the instructions on the packing of the Click Domes or the instructions delivered with the removal tool.
Troubleshooting Problem Possible solution Sound is weak. Increase the volume. Replace the empty battery. Clean or exchange the ear piece. Hearing instrument Reinsert the ear piece until it emits whistling sounds. ﬁts securely. Decrease the volume. Clean or exchange the ear piece.
Important information Intended use Hearing instruments are intended to improve the hearing of hearing impaired persons. Diagnosis and prescription of a hearing instrument must be performed by hearing health specialists, e.g. acousticians, audiologists or ENT doctors. Use the hearing instruments and accessories only as described in this user guide.
To avoid environmental pollution, do not throw batteries into household trash. Recycle or dispose of batteries according to national regulations or return them to your Hearing Care Professional. Technical information Orion RIC FCC ID: SGI-WL002BTE IC: 267AB-WL002 Operating frequencies: F =3.28 MHz Important information...
N14203 (EMC and radio communications compliance label Australia) This Class B digital apparatus complies with Canadian ICES-003. Changes or modiﬁcations made to this equipment not expressly approved by Sivantos GmbH for compliance may void the FCC authorization to operate this equipment.
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
Important safety information Personal safety CAUTION Risk of injury! Always wear the receiver cable with an ear piece. Make sure that the ear piece is completely attached. WARNING Risk of affecting electronic equipment! In areas where the use of electronics or wireless devices are restricted, verify if your device has to be turned off.
WARNING Risk of explosion! Do not use your hearing instruments in explosive atmospheres (e. g. in mining areas). WARNING Choking hazard! Your hearing instruments contain small parts which can be swallowed. Keep hearing instruments, batteries and accessories out of reach of children and mentally disabled persons.
Product safety NOTICE Leaking batteries damage the hearing instruments. Turn the hearing instruments off when not in use to preserve the battery. Remove batteries when the instruments are not in use for a prolonged period of time. NOTICE Protect your hearing instruments from extreme heat.
NOTICE Protect your hearing instruments from high humidity. Do not wear them in the shower or when you apply make-up, perfume, aftershave, hairspray or suntan lotion. Only for two instruments or the use of a remote control: In some countries restrictions for the usage of wireless equipment exist.
WARNING Risk of further impairment to the user’s hearing health. There are some potential concerns associated with the use of any sound generating tinnitus therapy device. Discontinue use and seek medical evaluation if any of the following conditions occur: chronic skin irritation on, near, or around the site of device placement.
For Hearing Care Professionals: The target population is primarily the adult population over 21 years of age. The patient may have some control of the level or volume of the signal and the patient should discuss this adjustment as well as his or her comfort level and sound of the signal with their Hearing Care Professional.
WARNING Risk of further impairment to the user’s hearing health. A Hearing Care Professional should advise a prospective tinnitus noiser user to consult promptly with a licensed physician (preferably an ear specialist) before using the tinnitus noiser if the Hearing Care Professional determines through inquiry, actual observation, or review or any other available information concerning the prospective user that the prospective user has any of the...