bObsweep PetHair Plus WPP56001 Owner's Manual
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bObsweep PetHair Plus WPP56001 Owner's Manual

Robotic vacuum cleaner
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OWNER'S MANUAL
How to employ your intelligent floor cleaner
bObsweep PetHair Plus™ | Model WPP56001
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Summary of Contents for bObsweep PetHair Plus WPP56001

  • Page 1 OWNER’S MANUAL How to employ your intelligent floor cleaner bObsweep PetHair Plus™ | Model WPP56001 NEXT...
  • Page 2 Congratulations on your new intelligent floor cleaner! Bob is now at your service. To see Bob at his best, please read the Quick Start Guide and this manual thoroughly. Welcome to the bObsweep family and happy cleaning! If you have any questions or concerns, feel free to contact our helpful team at: support@bobsweep.com...
  • Page 3 Important Safety Box Contents Get Bob Instructions & Anatomy Ready to Clean Charging Bob Cleaning Modes FullCommand™ Remote Control Cleaning Schedule Parts & Sensors Maintenance Troubleshooting Warranty End User & Checkup Test & FAQs Agreement NEXT PREVIOUS...

  • Page 4: Important Safety Instructions

    • If Bob, his remote control, charging station, or blOck Plus has been damaged in any way, do not operate them. Contact our customer care center at support@bobsweep.com. • Do not handle Bob, his remote control, charging station, or blOck Plus with wet hands; use only on dry surfaces.
  • Page 5 • Bob is composed of electronic components that in rare and unintended cases can cause hazards of heating, fire, and other malfunctions. Furthermore, because Bob is capable of and intended for autonomous movement and cleaning, his use poses the risk of collision with property, pets, and persons and unintended removal of articles, such as small valuables, jewelry, or hair of persons or pets lying on the floor.

  • Page 6: Box Contents

    Box Contents Bob, Your Intelligent Floor Cleaner Charging Station Spare Main Brush Charging Adapter FullCommand Remote Control ™ blOck Plus ™ Flat Head Screwdriver 2 Side Brushes (1 Spare) Cleaning Tool Pack of Screws Mop Attachment 2 Microfiber Mopping Cloths Filter Replacement Owner’s Manual, Quick Start Guide, and Warranty Card NEXT...
  • Page 7 Anatomy Top View Bumper Transmitter Cover Buttons Display Screen NEXT PREVIOUS...
  • Page 8 Bottom View Charging Plates Front Wheel Edge Sensors Side Brush Main Brush ON/OFF Switch (on side) Charging Inlet (on side) Dustbin UV Lamp Battery Left Wheel Right Wheel NEXT PREVIOUS...
  • Page 9 FullCommand Remote ™ blOck Plus ™ Charging Station NEXT PREVIOUS...
  • Page 10 Cover Buttons Bob will clean on his default setting CLEANING MODE Select Bob’s cleaning mode CHARGE Send Bob to his charging station MUTE Mutes and un-mutes the beeping sound Bob makes when entering and in standby mode CHECKUP Put Bob in checkup mode / Deactivate edge sensors (see page NEXT PREVIOUS...
  • Page 11 Get Bob Ready to Clean Install Side Brush Let Bob Charge Sync Charging Station Sync Remote Bob’s First Clean Watch Quick Start Video NEXT PREVIOUS...

  • Page 12: Bob's First Clean

    Install Bob’s Side Brush Before Bob’s first clean, you must install his side brush, which allows him to sweep along corners, walls, and other hard-to-reach places. To do this, you will need the following materials, all of which are included inside Bob’s box: a side brush, a flat head screwdriver, and a short screw.
  • Page 13 Charge Bob After installing Bob’s side brush, you must now set him to charge. Plug the charging adapter into the side Place Bob on his charging station with of the charging station. The station’s the metal plates on his underside sitting red power light will turn on.
  • Page 14 When Bob is charging, the battery bars When Bob has fully charged, the bat- on his display screen flash and the tery bars remain still and the word word “charging” lights up. “charging” disappears. deep quick touch deep quick touch cleaning clean clean (30M)
  • Page 15 Sync Bob’s Charging Station Bob will automatically return to his charging station when his battery reaches 15% capacity, but first you must sync him to it. You will only need to do this once. To sync the charging station: Bob will chirp twice to let While the station is plugged While still holding down the SYNC button, flip...
  • Page 16 Sync Bob’s Remote Bob will also need to be synced with his FullCommand remote to respond to its ™ commands. To sync the remote: While still holding down Bob will chirp twice to let Hold down the OK/SYNC you know the sync was button on Bob’s remote.
  • Page 17 Bob’s First Clean Bob is now ready to clean! Press the GO! button on his cover — or on his FullCommand remote — and he ™ will clean on his default Deep Clean setting. deep quick touch cleaning clean clean (30M) up (15M) cleaning mode waffle...
  • Page 18 Charging Bob Station Placement Auto Charging Manual Charging Conserving Battery Watch Charging Video NEXT PREVIOUS...

  • Page 19: Station Placement

    Charging Station Placement • Position the charging station against a wall on a hard, flat surface. • Make sure there is at least 10 feet (3 m) of open space to the front and 2 feet (0.6 m) to the sides. 2 ft (0.6 m) 2 ft (0.6 m) 10 ft (3 m)

  • Page 20: Auto Charging

    Auto Charging Bob is smart and will automatically search for his charging station when his battery reaches 15% capacity. You will need to sync the station if Bob is having trouble finding it. To sync the charging station: Bob will chirp twice to let Plug the charging adapter Hold down the SYNC button on the back of the...

  • Page 21: Manual Charging

    Manual Charging Using the charging station: • Place Bob directly onto his plugged-in charging station. • Make sure his charging plates sit directly on top of the nodes on his station. Using the adapter: • Plug the charging adapter directly into the inlet on Bob’s side. When Bob is charging, the battery bars on his display screen flash and...
  • Page 22 Conserving Bob’s Battery Bob should not sit on his charging station for more than 5 days. If you will not be using him at least once every 5 days, turn his side power switch OFF and remove him from the station to conserve his battery. Days Standby mode If Bob is left idling with his power switch ON, he will enter standby mode to conserve...

  • Page 23: Cleaning Modes

    Cleaning Modes Watch Cleaning Modes Video NEXT PREVIOUS...
  • Page 24 Cleaning Modes Bob automatically returns to his charging station after he completes a cycle in each mode. Choose the mode that best suits your cleaning needs. deep quick touch cleaning clean clean (30M) up (15M) cleaning mode waffle spiral wall charging track track...
  • Page 25 Bob is equipped with six cleaning modes: Deep Clean • Bob will thoroughly cover a large area for just over an hour Quick Clean (30 min) • Bob will cover a medium-sized area for 30 minutes Touch Up (15 min) •...

  • Page 26: Remote Control

    FullCommand™ Remote Control Remote Buttons Syncing the Remote Navigational Arrows Watch Remote Control Video NEXT PREVIOUS...
  • Page 27 FullCommand™ Remote Schedule Bob’s cleaning schedule, adjust his speed, and control his movements all from his FullCommand™ remote. Charge Cleaning Mode UV Light Wake/Sleep Mute Navigational Buttons OK/Sync Thorough Lift™ Set Current Time Set Cleaning Schedule Stop Bob’s remote requires 2 AAA batteries (not included). Remove the batteries if you are not using it on a regular basis.
  • Page 28 • Bob will begin cleaning While in standby mode, Bob beeps every 2 minutes to let you know that Cleaning Mode he is not fully powered off. To conserve • Cycles through Bob’s cleaning modes Bob’s battery, flip his power switch OFF, or press the MUTE button on his Charge cover or remote to mute his beeping.
  • Page 29 Syncing Bob’s Remote Bob must be synced to his FullCommand™ remote before he is able to obey its commands. To sync Bob’s remote: Bob will chirp twice to let Hold down the OK/SYNC While still holding down the OK/SYNC button, flip you know the sync was button on Bob’s remote.

  • Page 30: Navigational Arrows

    Using the navigational arrows: Hold down the remote’s navigational buttons to keep Bob moving in the desired direction. Release the button when you are done manually driving Bob. Bob’s edge sensors are located along his front, not along his back. Do not reverse Bob towards edges, as he will fall.
  • Page 31 Cleaning Schedule Set Current Date & Time Set Cleaning Times & Day Auto Resume Watch Cleaning Schedule Video NEXT PREVIOUS...
  • Page 32 Set Bob’s Cleaning Schedule Bob can be programmed to start cleaning on the dates and times of your choice through his FullCommand™ remote. To set up Bob’s cleaning schedule, you must first set the current time and date on his remote.
  • Page 33 Press the RGHT button to Press the RGHT button un- When the right day is set, move on to the next digits. press the SET CURRENT til “Sun” begins blinking. Adjust the hour and minute Use the FWD and BACK TIME button again to save digits using the FWD and your settings.
  • Page 34 After setting the current time and day on Bob’s remote, you may set his cleaning schedule. To set the cleaning time and day(s): Press the SET CLEANING SCHEDULE The first hour digit will start flashing. Use button. the FWD and BACK buttons to adjust the first hour digit.
  • Page 35 When done, press the SET Push the RGHT button Press the RGHT button to CLEANING SCHEDULE until “Sun” begins blinking. move on to the next digits. button again to save your Use the FWD and BACK Adjust the hour and minute settings.
  • Page 36 Auto-Resume On auto-resume mode, Bob leaves his charging station EVERY TIME his battery is full to perform “back-to-back” cleaning cycles. Make sure Bob is ON and synced to the remote. To enable auto-resume: Press the SET CLEANING Press the SET CLEANING Press the STOP button SCHEDULE button again SCHEDULE...
  • Page 37 To disable auto-resume: Press the SET CLEANING Press the SET CLEANING Press the STOP button and “bbgo” will reset to SCHEDULE button again SCHEDULE button on the the last saved time. to save your settings. remote. NEXT PREVIOUS...
  • Page 38 Parts & Maintenance Filter blOck Plus™ Main Brush Dustbin Side Brush Battery NEXT PREVIOUS...
  • Page 39 Bob’s microfiber mopping cloth can pick up dirt while both wet and dry. To use Bob’s mop attachment: Hold the mop with the two prongs Press down on the mop attachment until near the top. Align the prongs with both sides are secured. their corresponding spaces between Bob’s left and right wheels.
  • Page 40 Remove the mop attachment when Bob is cleaning carpets or rugs. Or, you may use blOck Plus™ to keep Bob away from carpet while he is mopping. To remove Bob’s mop attachment: Lift the mop attachment on the edge Pull up until the mop detaches. that sits on top of Bob’s dustbin.
  • Page 41 blOck Plus™ Watch blOck Plus™ Video You can use blOck Plus to create digital barriers Bob will not cross. blOck Plus ™ ™ runs on 4 AA batteries (not included). blOck Plus emits a barrier from its left side and another from its front. You may use ™...
  • Page 42 To sync blOck Plus™: Hold down sync button Press the up arrow button. Press the left arrow button. while at the same time Now the power light on the The power light on the left front side of blOck Plus flipping Bob’s power...
  • Page 43 To turn digital barriers ON and OFF: Left barrier: Front barrier: Press the left arrow button. The red Press the up arrow button. The red power light on the left side of blOck power light on the front side of blOck Plus will turn on.
  • Page 44 Dustbin To empty the dustbin: Push the center button on Bob’s back Open the transparent gate to empty the to release the dustbin. Then, slide the bin. dustbin out. NEXT PREVIOUS...
  • Page 45 You may wipe the dustbin with a dry When done, replace the transparent gate cloth or brush it with the cleaning tool. and slide the dustbin back into Bob. Do not wash the dustbin or fill it with water or any other liquid.
  • Page 46 Filters Three filters are located inside the dustbin’s ceiling. These filters capture fine particles and allergens, and prevent them from escaping the dustbin. To remove the filters: Eject the dustbin by pressing the button Pull out the filter’s frame. on Bob’s back. NEXT PREVIOUS...
  • Page 47 You will see three filter layers: HEPA Filter • For sub-micron particles Electrostatic Filter • For fine particles Mesh Filter • For larger particles Use the cleaning tool to brush dust off the filters. It is recommended that you change Bob’s filters about every 6 months. NEXT PREVIOUS...
  • Page 48 Main Brush It is recommended that you remove and clean Bob’s main brush on a weekly basis. To do so: Use the cleaning tool to You may use a pair of Remove the screw secur- scissors to cut away any ing Bob’s main brush using remove debris from both ends of the brush as well...
  • Page 49 To reinstall the brush: Replace the brush cap and insert the Lower the brush into place and re-tighten opposite end of the brush into the square the screw. indentation inside Bob. NEXT PREVIOUS...

  • Page 50: Side Brush

    Side Brush Bob’s side brush extends his reach and allows him to sweep along corners and walls. When Bob is first delivered to you, his side brush is not installed. To do so: Use the flat head screwdriver and short screw included in Bob’s box to secure the side brush into the empty socket on Bob’s underside.
  • Page 51 It is recommended that you remove and clean Bob’s side brush on a weekly basis. To do so: Use the cleaning tool to Replace the side brush Remove the side brush and re-tighten the screw. brush off hair tangled using a flat head screw- around the side brush as driver.
  • Page 52 Battery To replace Bob’s battery: Remove the battery cover on Bob’s Lift the battery out of it’s compartment, underside using a Phillips head screw- and unplug the connecting wires. driver. NEXT PREVIOUS...
  • Page 53 Do not let Bob sit with his power switch ON for more than 5 days; switch him OFF to conserve his battery, and remove him from the station. Plug in the new battery and slide it into Re-tighten the screws on the battery the empty compartment.
  • Page 54 Sensors Cleaning Sensors Deactivate Edge Sensors Reactivate Edge Sensors NEXT PREVIOUS...
  • Page 55 Cleaning Bob’s Sensors Dirt and dust on Bob’s wall and edge sensors can reduce his performance. Bob’s wall sensors are located along his bumper, and his edge sensors are located on his underside. Regularly cleaning these sensors ensures that Bob keeps working at his best. To do so: Wipe the wall and edge sensors using a soft cloth slightly dampened with cold water or alcohol.
  • Page 56 Deactivate Edge Sensors Watch Deactivate Edge Sensors Video Dark-colored or patterned carpet may seem like empty space to Bob’s edge sensors. If Bob displays that he feels “something funny going on” with his edge sensors, then you may need to temporarily deactivate them. To deactivate Bob’s edge sensors: Flip Bob’s power switch ON.
  • Page 57 To reactivate Bob’s edge sensors: Hold down the CHECKUP button on After the 4 bars stop flashing and dis- Bob’s cover. The 4 bars above “Check appear, release the CHECKUP button. Up” will begin to flash on his screen. Bob’s edge sensors are active again. NEXT PREVIOUS...

  • Page 58: Troubleshooting

    Troubleshooting & Home Checkup Troubleshooting Home Checkup Test Cleaning Behavior Cleaning Challenges NEXT PREVIOUS...
  • Page 59 If Bob’s problem persists after attempting the suggested solutions, you may want to perform a home checkup test (see next section). You may also contact our customer 1-888-549-8847 or support@bobsweep.com. Our business hours are care center at Monday – Friday 9 am – 5 pm, PST.
  • Page 60 Oops! I feel there’s something funny going on with my: Edge Sensors Bob’s four, oval-shaped edge sensors are located on his underside, near his bumper. What to do: • Clean the sensors using a clean, dry cloth or compressed air. NEXT PREVIOUS...
  • Page 61 If Bob is continually having trouble with his edge sensors while working on dark- colored or patterned carpeting, you may need to deactivate them. To deactivate Bob’s edge sensors: • Hold down the CHECKUP button on Bob’s cover. The 4 bars above “Check Up”...
  • Page 62 Touch Sensors What to do: • Gently tap on Bob’s bumper to clear out any obstructions. • Use compressed air to clear out dust and debris trapped inside the bumper. • Press on both ends of the bumper until you hear a tiny “click.” If the bumper is not clicking on its ends, the touch sensors may need to be replaced.
  • Page 63 Left Wheel What to do: • Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the left wheel. • If that does not solve the problem, run a checkup test and see how the wheel performs.
  • Page 64 Main Brush What to do: • Remove the main brush using a flat head screwdriver, and clean it thoroughly from end to end. • You may use a pair of scissors to cut hair or thread wrapped around Bob’s brush, or a pair of tweezers to remove congestion from the notches where the main brush is held.
  • Page 65 Wall Sensors What to do: • Use a clean, damp cloth to wipe away any debris from the strip on Bob’s bumper. • Gently tap on the bumper and use compressed air to clear it of debris. NEXT PREVIOUS...
  • Page 66 Dustbin What to do: • Remove Bob’s dustbin and empty it. • Gently wipe the two metal connectors on the bottom of the dustbin with a dry cloth. If the two metal connectors seem damaged, they may need to be replaced.
  • Page 67 Right Wheel What to do: • Use the cleaning tool or compressed air to remove any dust or debris that may be jamming the right wheel. • If this does not solve the problem, run a checkup test and see how the wheel performs.
  • Page 68 Power System If Bob stops working and displays this message, or if he displays this message while on his charging station, his battery may be below the threshold needed to properly function. What to do: • Make sure Bob is OFF. Open Bob’s battery compartment and unplug the battery.
  • Page 69 If after attempting these solutions Bob is still displaying a trouble message, he may support@bobsweep.com need a replacement part. Contact for further assistance. Or, call us toll-free at 1-888-549-8847. Our hours are Monday – Friday 9 am – 5 pm, PST.
  • Page 70 OFF. in checkup mode. You Bob’s cover, turn Bob’s may release the CHECK- power switch ON. UP button. Do not press any additional buttons. While in checkup mode, the word “bObsweep” will flash on Bob’s screen. NEXT PREVIOUS...
  • Page 71 Step One: Edge Sensors The 4 bars above the word “Check Up” should be lit on Bob’s display. • Lift Bob about 6 inches (15 cm) off the ground. You should see the 4 bars turn off. • Place Bob back on the floor and continue on to the next step. Do not press any additional buttons.
  • Page 72 Step Two: Wall Sensors • Use a thick, flat, and white surface to imitate a wall and drag it around Bob’s bumper. • The 5 bars below the word “Check Up” should light up one at a time as you move your imitation wall from the left side of Bob’s bumper around to the right side.
  • Page 73 Step Three: Touch Sensors • Press the left side of Bob’s bumper and the bar to the left of the word “Check Up” should light up; press the right side of the bumper and the bar to the right of “Check Up”...
  • Page 74 Step Four: Charging Station The charging station must be synced and plugged in for this step of the checkup test. • Press the GO! button on Bob’s cover. • Place Bob with his front facing the red light on his charging station, about 1 foot (30 cm) away.
  • Page 75 Step Five: blOck Plus ™ Both the front and left barriers of blOck Plus must be synced and turned ON for ™ this step of the checkup test. Unplug the charging station so its signal does not interfere with this test. •...
  • Page 76 Step Six: Display Screen • Press the GO! button on Bob’s cover once more. Each icon on Bob’s screen should light up in a repeating rotation. You may move on to the next step of the checkup test. deep quick touch cleaning clean...
  • Page 77 Step Seven: Brush and Suction Power • Press the CLEANING MODE button on Bob’s cover. • Both the side brush and the main brush should start rotating, and you should feel air flowing from the back of the dustbin. • If Bob’s main brush is having difficulty moving, Bob will let you know by displaying that there is “something funny going on”...
  • Page 78 Step Eight: UV Light and Wheels • Lift Bob off the floor or place him on his side to keep him from running away! Next, press the CHARGE button and his wheels should drive forward. • Flip Bob over and you should see his UV lamp lit. Do not look directly into the UV lamp.
  • Page 79 If Bob completes the checkup test without any issues, then his internal parts are support@bobsweep.com working properly! Contact for further assistance. Or, call us toll-free at 1-888-549-8847. Our hours are Monday – Friday 9 am – 5 pm, PST. 1-888-549-8847...
  • Page 80 Bob’s Cleaning Behavior Bob’s cleaning pattern may look quite different from the way a human would clean: he may spin in a gradually widening circle, follow along walls, or zigzag across a small area. Sometimes he may seem to be ignoring some spaces or spending too much time on others —...
  • Page 81 Bob’s Challenges Unique Furniture Bob is designed to maneuver around furniture of most shapes and sizes, but certain configurations may confuse him temporarily. Bob may sometimes find it difficult to clean under chairs with narrow legs, or furniture that is too low for his bumper sensors to detect.
  • Page 82 Bob’s mop, which attaches to his underside, is designed to sit flat against the floor and leave behind a clean trail. Because of this, Bob may have a tough time climbing over elevated surfaces while mopping. Make sure to remove Bob’s mop when he is not cleaning smooth surfaces such as tile or hardwood.
  • Page 83 Warranty & FAQs Warranty Information FAQs NEXT PREVIOUS...

  • Page 84: Warranty Information

    Every bObsweep PetHair Plus purchased from an authorized seller includes a 2-year limited warranty, 5 years of subsidized visits to the bObsweep hospital, and a lifetime of customer support. The warranty covers the battery and all labor and parts, except consumables like brushes, filters, and mopping cloths.
  • Page 85 1. Where can I find Bob’s how-to videos? Bob’s how-to videos can be found at Bob’s Owners’ Corner: owners.bobsweep.com. 2. How long should Bob’s battery last? The exact time depends on the age of the battery and the type of surface Bob is cleaning.

  • Page 86: Mute

    6. My Bob won’t turn on no matter what I do. If Bob does not start after flipping his power switch ON, his battery has likely drained too low to operate. To recharge him, place him on his charging station with the metal plates on his underside sitting on top of the nodes on his station.
  • Page 87 9. I am having problems removing Bob’s brush. If after unscrewing the brushes you are still having trouble removing them, remove any debris clogging the areas where they attach. You may use scissors to cut away hair wrapped around the brushes, until you are able to remove them. You may need to gently pull the main brush up or down to reach the corners, but do not force the brush out as this can damage it.
  • Page 88 11. Why does Bob start up when I did not tell him to clean? Bob will start up on his own when he is 1) scheduled to clean, or 2) when he is on auto-resume mode. First, make sure the “Current time and day” is set correctly on Bob’s remote.
  • Page 89 16. I have a question and need to contact Bob’s support team. How do I do that? You can reach us by phone or e-mail. Call us for toll-free for support in Canada and the United States at 1-888-549-8847, or e-mail us at support@bobsweep.com. Our hours are Monday – Friday 9 am – 5 pm, PST.
  • Page 90 End User License Agreement NEXT PREVIOUS...
  • Page 91 OR WRITTEN INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY. If the Bobsweep Software or the Bobsweep is found to be defective in material or workmanship under normal use for a period of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of the Bobsweep Software or the Bobsweep.
  • Page 92 Bobsweep Software or the Bobsweep provided to you after the expiration of the one (1) year period are not covered by any warranty or condition, express, implied or statutory. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
  • Page 93 ® and © bObsweep Inc. All rights reserved. PREVIOUS...

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