Troubleshooting - FibroPool FH-020 Operation And Installation Manual

TROUBLESHOOTING

This section provides useful information for diagnosing and correcting certain issues which may occur.
Before starting the troubleshooting process, carry out a thorough visual inspection of the unit and look
for obvious defects such as loose connections or defective wiring.
Before contacting your local dealer, read this chapter carefully, it will save you time and money.
WHEN CARRYING OUT AN INSPECTION OF THE SWITCH BOX OF THE UNIT, ALWAYS ENSURE THE
MAIN SWITCH OF THE UNIT IS SWITCHED 'OFF'.
The guidelines below may help to solve your problem. If you cannot solve the problem, consult your
installer or local dealer.
1.877.FIBROPOOL
1.877 342-7676
support@fibropool.com
The heat pump will not run.
Please check whether:
There is supply of proper voltage (tripped fuse, power failure). Please be sure 230-240 volts is read

on the multimeter. OFTEN 1 SIDE OF THE BREAKER TRIPS AND OTHER SIDE SUPPLIES 120 V, WHICH
FEEDS BACK AND YOU CAN GET A 120 V READING ON BOTH TERMINALS. But this is a false reading.
Be sure to read 230-240 volts between the supply lines
The operating switch on the wired controller is switched ON, and whether the correct set point

temperature has been set.
The set temperature level cannot be reached.
Please check whether:
The permissible operating conditions for the heat pump have been adhered to (air temperatures

too high or too low).
The air inlet or outlet area is blocked, restricted or dirty.

There are closed valves or stopcocks in the water pipes.

The scheduled timer does work but the programmed actions are executed at the wrong time (e.g. 1
hour too late or too early).
Please check whether:
The clock and the day of the week are set correctly, adjust if necessary.

If you cannot correct the fault yourself, please contact your service technician.
Work on the heat pump may only be carried out by an authorized and qualified service technician.
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