Gas Valve Error Code Table - Ruud PowerVent 2 AP13370-2 Use And Care Manual

Before You Call For Service...
Problem
Not enough or
no hot water

Gas Valve Error Code Table

LED Status
Slow Flash
Fast Flash
Solid Red LED
2 Flashes
3 Flashes
4 Flashes
5 Flashes
6 Flashes
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent connectors or
other safety devices. Refer repairs to qualified service personnel.
CAUTION: Make certain power to water heater is "OFF" before removing protective cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring error can cause improper and dangerous
26
operation. VERIFY PROPER OPERATION AFTER SERVICING.
Possible Causes
Water usage may have
exceeded the capacity
of the water heater.
Low gas pressure.
The pilot burner will not light.
The gas control (thermostat)
may be set too low.
Leaking or open hot
water faucets.
Possible Causes
Normal Operation
Normal Operation
Call for heat.
Lockout condition.
Internal failure detected.
Lockout condition.
Ignition failure.
Lockout condition.
Switch fails to open.
Lockout condition.
Switch fails to close.
Lockout condition.
Neutral polarity failure.
Lockout condition.
ECO failure
What To Do
Wait for the water heater to recover after an
abnormal demand.
Check gas supply pressure and manifold pressure.
Check the pilot burner. If necessary, refer to the
instructions in the "Lighting The Water Heater"
section of this manual.
See the "Water Temperature Setting" of The Water
Heater section of this manual.
Make sure all faucets are closed.
What To Do
No problem.
Wait until gas control generates a self-reset.
Replace gas control.
Third failed ignition attempt. Unplug to reset control.
Contact local qualified service agent. Make sure manual
gas shut-off valve is open. If pressure is too high the
valve will not operate. Refer to "Installing the water
heater"
Clean any scale buildup from burner and pilot assembly
The spark ignitor assembly could be damaged or broken.
If so, replace assembly.
Bleed air from gas line.
Contact local qualified service agent.
Chec for blockage in the vent system.
Replace pressure switch.
Contact local qualified service agent. Inspect vent pipe
and dilution air inlet for blockage. (Refer to "Routine
Preventative Maintenance")
●
Make certain proper ventilation air us supplied. (Refer to
"Combustion and Ventilation Air")
●
Verify electrical supply outlet polarity.
●
Replace valve.