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DigiDecK digital video recorder™ Troubleshooting Guide
PROBLEM
NO POWER:
NO SOUND:
GENLOCK:
Non-Functional
Won't Lock During the
Play Function
FRONT PANEL:
Won't Respond
VIDEO:
No Signal
Scrambled or Distorted
Composite Out Is B&W
Signal
LOOP PLAY:
Not Functioning
Properly. The
Sequence Plays
Then Suddenly Stops
DUAL DECK:
Operates On One
Channel, the Other
Does Not Respond
One Channel Records
and Plays, the Other
One Won't
RECORDING:
Deck will
only record one frame
of video
PLAYBACK:
Color
flashes in and out
Check all cables and cable connections.
hooked up to the DigiDeck. Turn power off, wait, and then power on.
DigiDeck digital video recorder™ Manual, Fast Forward Video, Inc. Revised 1/20/04
1)
check the power supply,
2)
check all connections. Ensure good AC input.
If you connect the DigiDeck audio output or input to a unbalanced device, you must
make sure that you have a transformer that converts the balanced signal to an
unbalanced one.
1)
The reference signal may be weak, as in the case of looping video.
2)
Make sure genlock is enabled (Menu setting PLAYBACK - GENLOCK) and
reference input cable is connected. Re-boot.
1)
Make sure all of the cables / signals are selected BEFORE going into play mode.
2)
Try setting the H sync adjustment back to the default or middle position.
1)
Examine cable / connections from the front panel circuit card to video card.
2)
Wait until the DigiDeck boots up and the question mark next to the drive icon on the
touch screen changes to a percentage value.
Go to RECORD menu, confirm "INPUT" is switched to the input you are using
(Composite, Component, or Optional SDI).
It is possible that you recorded a bad frame of video.
connections are good and check your source.
Compression should be 4:1or above!
Go to PLAYBACK Menu, switch "OUTPUT" from RGB to COMPONENT.
1)
After setting up your playlist, be sure to enable the LOOP PLAY: On function under
the PLAYBACK menu.
2)
If you are using a very low compression ratio, choose RECOVER under SETTINGS /
UNDERRUN menu.
3)
Check the setting under the SETTINGS / PERSONALITY menu, you must select
"Native" mode before recording material or attempting a loop play (Playlist is not
available in BVW mode).
Check for loose connections. There are two cables leading from the power supply: one
should be connected to each of the video cards. Select channel one or channel two on
the highlighted front panel.
If you install your own drives, make sure you set the SCSI ID jumpers for each channel
beginning with "0." For Example: A Dual Deck with two internal hard drives should be
set to "0" for channel one and "0" for channel two since each channel is independent.
Go to RECORD menu, turn "SINGLE FRAME RECORD" off.
Go to PLAYBACK Menu, turn "Genlock" off.
Check all of your settings. Check the settings of any equipment
POSSIBLE SOLUTION
Try re-recording the material.
NEVER FORCE A CABLE ON OR OFF.
Make sure all cables /
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