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Connectivity
Even though I am
Issues
accessing my Device
from the same Wi-Fi
network, I still find my
Device is shown as
remote. I can only
access it for 5 minutes
at a time.
General
Which platforms are
supported for
accessing my Device?
General
I do not hear any sound
when I am accessing
the Device.
General
What is the
significance of LED
flashing?
Troubleshooting
Please check your wireless router
settings. For example, for Buffalo
brand routers there is an option called
Wireless Isolation. Please disable this
option.
Minimum requirement:
Android™ 4.2
iPhone /iPad iOS version 8.0
You can tap on the speaker icon in the
Audio Monitoring to hear audio. By
default the audio is not ON when you
are playing Melody.
A flashing LED indicates the following
status:
Slow flashing: 1. Your Device is in
setup mode. You can add the Device
to your account in this mode. Out of
the box, the Device is in Setup mode.
To reset to Setup mode, press and
hold the PAIR button on the bottom of
the Device untill you hear a beep.
Slow flashing: 2. The Device is either
connecting to the router or has lost
the link to the router. Please ensure
that the Device is in the Wi-Fi signal
range.
LED is stable: The Device is
connected to the Wi-Fi network.
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