LG LB580N Owner's Manual page 95

Problem
There is no sound after connecting the computer
with the HDMI cable.
When connected to the computer, the display is
partially cut off or shifts to one side.
Problems replaying movies in SmartShare
Problem
I cannot view the files on the Movie List.
"This file is invalid." message appears or the
image display is not normal even though the
sound is OK.
"Audio not supported." message appears or
the sound is not normal even though the image
display is OK.
Subtitles are not displayed.
Requesting service
For information on requesting service, refer to the following menu.
SMART → SETTINGS → SUPPORT → Product / Service Info.
Solution
y Check with manufacturer of your video card to
ensure it supports HDMI voice output. (Video
cards in DVI format require connection of a
separate sound cable.)
y Set the resolution to support PC input. (If this
does not work, reboot the computer.)
y [This feature is available on certain models
only.]
Select Screen and adjust Position / Size /
Phase.
TM
Solution
y Check whether the file on the USB storage
device can be read on a computer.
y Check whether the file extension is supported.
y Make sure that the file replays normally on the
computer's video player. (Check for damaged
files.)
y Check whether the resolution is supported by
the computer.
y Verify that the video / audio codec is
supported.
y Verify that the frame rate is supported.
y Make sure that the file replays normally on the
computer's video player. (Check for damaged
files.)
y Check if the audio codec is supported by the
computer.
y Verify that the bit rate is supported.
y Verify that the sample rate is supported.
y Make sure that the file replays normally on the
computer's video player. (Check for damaged
files.)
y Check if the video file has the same name as
the subtitle file.
y Make sure that the video and subtitle files are
in the same folder.
y Verify that the subtitle file format is supported.
y Verify that the subtitle language is supported.
(Subtitle files can be opened in Notepad to
check the language.)
43
ETC.