14. Warranty and Service
The following warranty and service information applies only to the United States of America and Republic of Korea. For
the information in other countries, please contact your local distributor.
To obtain in or out of warranty service, please prepay shipment and return the unit to the appropriate facility listed below.
IN THE UNITED STATES
RF LOGICS Inc. Service Center
3026 Scott Blvd.,
SANTA CLARA, CA95054 USA
OUTSIDE OF THE UNITED STATES
ID TECK CO., LTD. Service Center
5F Ace Techno Tower Bldg.,
684-1 Deungchon-dong, Gangsuh-gu,
SEOUL 157-030, KOREA
+82 (2) 659-0055
+82 (2) 659-0086
Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing to prevent damage, include
the following information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address
3. Ship-to address
4. Number and description of units shipped.
5. Name and telephone number of person to contact.
6. Reason for return and description of the problem.
NOTE: Damage occuring during shipment is deemed the responsibility of the carrier, and claims should be made directly to
SINGLE DOOR ACCESS CONTROLLER
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