First Sales IBW10-1 Installation Instructions And Owner's Manual page 15

PROBLEM
Loss of media
to drain
Media in service lines
Howling or whistling noise
during regeneration
Continuous flow of water
to drain
Filter backwashes at
wrong time of day
Display is blank
Troubleshooting (cont.)
CAUSES
A) Air in system
B) Insufficient soak
time before first
backwash after
installing media
A) Unit is installed
backwards
B) Distributor basket
is broken
C) Insufficient gravel
under bed
A) Inadequate drain
line diameter or
drain line restricted
A) Loss of electrical
power during
regeneration
B) Debris in control
valve
C) Internal leak in
control valve
A) Clock is not set
properly
B) Power outage
C) Incorrect control
valve programming
A) Control valve circuit
board needs reset
B) Transformer is
unpowered,
unplugged or
defective
C) Defective circuit
board
14
filter
SOLUTIONS
1) Ensure well system has proper air
elimination control
2) Check media level and adjust if
necessary
1) Re-plumb the water lines so that the
supply side of the line is connected to
the inlet of the bypass and the service
side is connected to the outlet.
2) Replace distributor.
3) Add gravel to tank, manually
backwash
1) Reconfigure or replace drain line
1) Ensure electrical outlet is functioning
2) Disassemble and clean control valve
3) Replace seals and/or piston
1) Reset the clock (page 8)
2) Verify control valve programming
(page 8)
1) Hold "NEXT" and "REGEN" buttons
for 3 seconds
2) Short leftmost 2 pins of connector J10
on control valve circuit board for 3
seconds
3) Verify transformer is plugged into an
electrical outlet that has power and
transformer cable (black, 4 pins) is
plugged into control valve connector
J4 (labeled "12VAC PWR")
4) With transformer plugged into
electrical outlet, use a volt meter to
test the 2 outer pins (furthest left and
furthest right) of connector J4 on the
control valve circuit board. Should be
approximately 12 volts AC. Replace
transformer if defective.
5) Replace circuit board if needed