● Code
01-010
● Symptom
Paper jam in exit area
● Possible Cause
There is paper jammed under the Exit Sensor at Power ON, or the Fuser Actuator Arm, or Exit Sensor is defective.
● Troubleshooting method
1. If the actuator fuser sensing part is binding or broken, replace the Fuser Actuator [JC66-01404A] and exit sensor
if required.
2. Check the connectors are plugged in properly on the flat cable / Exit sensor harness.
Service Manual
Alignment & Troubleshooting
● Error message
Paper jam in exit area
Flat Cable
Flat Cable
3p Exit sensor
3p Exit sensor
4-36
Samsung Electronics