Troubleshooting - GE GYE18J Owner's Manual & Installation Instructions

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Refrigerator does not operate
Vibration or rattling (slight vibration is
normal)
Motor operates for long periods
or cycles on and off frequently.
(Modern refrigerators with more
require more operating time. They
start and stop often to maintain even
temperatures.)
too warm
(frost within package is normal)
Automatic icemaker does not work
cooling
49-60805-1
Possible Causes
Refrigeratorin defrost cycle.
Refrigeratoris unplugged.
The fuse is blown/circuit breaker is
tripped.
Refrigerator is in showroom mode.
Leveling legs need adjusting.
Normal when refrigerator is first plugged
in.
Often occurs when large amounts of
food are placed in refrigerator.
Hot weather or frequent door openings.
Temperature controls set at the coldest
setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Too frequent or too long door openings.
Automatic energy saver system
circulates warm liquid around front edge
position.
Water supply turned off or not
connected.
Piled up cubes in the storage bin cause
the icemaker to shut off.
Normal, when refrigerator first plugged
in or after extended power outage
Normal
What to Do
Wait about 30 minutes for defrost cycle to end.
Set the controls to a lower temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Unplug the refrigerator and plug it back in.
See Level the refrigerator.
Wait 24 hours for the refrigerator to completely
cool down.
This is normal.
Check to see if package is holding door open.
This is normal.
See Controls section
See Controls section
Set the temperature control one step colder.
See Controls section
Check to see if package is holding door open.
Check to see if package is holding door open.
This is normal.
This helps prevent condensation on the
outside.
Set the power switch to the ON position.
Wait 24 hours for the refrigerator to completely
cool down.
Level cubes by hand.
Turn off the icemaker, remove cubes, and turn
the icemaker back on.
Wait 24 hours for temperature in both
compartments to reach selected temperatures.
The ice dispenser door may open after closing
39