Usb 2.0 Required; Try Another Usb Cable; Using A Powered Usb 2.0 Hub; Traktor Kontrol X1 Software Troubleshooting - Native Instruments TRAKTOR KONTROL X1 Manual

7.2.1

USB 2.0 required

The TRAKTOR KONTROL X1 is an USB 2.0 device and will not work at all on an USB
1.0/1.1 port. Please consult your computers manual in order to ensure that it features
USB 2.0 (or later) ports.
7.2.2

Try another USB cable

A defective USB cable can be responsible for audio connectivity problems. It is highly rec-
ommended that you try using a different cable if you are experiencing difficulties. Make
sure to use a cable bearing the official USB logo.
7.2.3

Using a powered USB 2.0 hub

It is best to connect the TRAKTOR KONTROL X1 directly to a USB 2.0 port on your com-
puter. However, in certain situations a powered USB hub can also be a solution if you are
having problems connecting your TRAKTOR KONTROL X1 to an onboard USB port. In this
case you should avoid connecting other devices to the hub if possible, as each bus-pow-
ered device takes its share from the total amount of power available.
7.3

TRAKTOR KONTROL X1 Software Troubleshooting

Always make sure that you are using the latest available software, as most issues can be
solved with updated software and/or drivers.
A simple test to check if TRAKTOR KONTROL X1 software is working properly is to simply
plug the unit into your computer, and hold SHIFT and press HOTCUE (to switch to MIDI
mode). The HOTCUE button should light green, indicating that MIDI mode is currently ac-
tive. If that works as described, the TRAKTOR KONTROL X1 software is functioning cor-
rectly, as both the TRAKTOR KONTROL X1 Driver and Controller Editor must be working
correctly to enter MIDI mode.
7.3.1

Driver Installation Note in Windows

As any other USB device, the driver installs exactly for one USB port. If you connect the
TRAKTOR KONTROL X1 to another port, a standard Windows dialog opens in which you
can install the driver to that port.
▪ If you have previously installed the driver on your computer once, Windows will find
the right drivers itself.
USB Troubleshooting
TRAKTOR KONTROL X1 - Manual - 29
Troubleshooting