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Smart Optics mono Scan Operating Manual

Audiology scanners
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Operating Manual
Audiology Scanners
mono Scan
duo Scan
ds Production
Products from smart optics Sensortechnik GmbH
Copyright © 2017, smart optics Sensortechnik GmbH. All rights reserved.
– Translation of the original operating manual –

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  • Page 1 Operating Manual Audiology Scanners mono Scan duo Scan ds Production   Products from smart optics Sensortechnik GmbH Copyright © 2017, smart optics Sensortechnik GmbH. All rights reserved. – Translation of the original operating manual –...
  • Page 2 Dear Customer, Thank you for choosing a product from smart optics! The members of the audiology product family, mono Scan, duo Scan and ds Production, are 3D scanners for digitizing auditory canal impressions, perfectly matched to your requirements. The high-end model, the ds Production, is particularly suited for permanent use under production conditions.

  • Page 3: Table Of Contents

    Operating Manual Audiology Scanners Table of Contents About this manual ..................... 5 For your safety ....................9 2.1. Proper use ..................... 9 2.2. General safety instructions ..............9 2.3. Symbols on the device ................. 16 Scope of delivery ..................... 17 Components of the device ................
  • Page 4 Operating Manual Audiology Scanners External data transfer via the module "FTP upload" ......... 55 10.1. Authorization of the module with an activation code ......55 10.2. FTP upload settings ................56 10.3. Uploading data to an FTP server ............58 Changing software settings ................

  • Page 5: About This Manual

    If you pass on the product to somebody else, please make sure that you hand them the operating manual as well. smart optics accepts no liability for damages due to failure to comply with the operating manual. Graphic symbols and highlighting of important information In this manual, graphic symbols and text highlights are used to present the information more clearly.
  • Page 6 Operating Manual Audiology Scanners The information icon is used to highlight tips on operation and information that require your special attention. Warnings Warnings are categorized into four levels depending on the severity of the possible consequences. NOTE This combination of signal word and symbol warns you about possible material damage that might occur if the instructions are not followed correctly.

  • Page 7: Software Controls

    Operating Manual Audiology Scanners Figures Figures showing equipment and screenshots from the software are used for illustration purposes. The images shown in this manual may differ from the appearance of your actual device or from the software supplied with your device. The screenshots show realistic examples but they do not contain actual data.
  • Page 8 Operating Manual Audiology Scanners Units of measurement and numbers In this manual the numbers are given according to the decimal system with decimal places. Units of measurement comply with the legal units in Germany as well as the international system of units (SI). Further information as well as measurement converters can be found on the Internet.

  • Page 9: For Your Safety

    manual.
  • Page 10 Operating Manual Audiology Scanners If possible, take part in a training course (optional offer from the distributor). Observe the local laws, ordinances, regulations on occupational safety and accident prevention relating to your scanner workplace. Ensure that devices and cables pass the prescribed regular safety tests for electrical equipment.
  • Page 11 Operating Manual Audiology Scanners Protection against injuries Despite protective design measures, some residual risks which can lead to injuries cannot be excluded. In this section you can find out with which measures you can protect yourself and others. WARNING Risk of injury due to electrical shock Risk of fire due to short circuit A technical fault of the cables or of an individual component of the scanner could...
  • Page 12 Operating Manual Audiology Scanners CAUTION Fall hazard due to packaging materials The scanner is packaged extensively as protection against damage during transport. Packaging can present an obstacle during setting up and lead to a fall.  Do not leave packaging materials lying on the floor. Risk of hand injuries by the lid or the mechanics of the scanner The lid or the mechanics of the scanner can crush your hands.
  • Page 13 Operating Manual Audiology Scanners Protection against material damage Despite protective design measures, some residual risks which can lead to material damages (loss of data or damage to equipment) cannot be excluded. In this section you can find out with which measures you can prevent material damage. NOTE Damage to the camera lens by touching or contamination The camera lens in the interior of the scanner is highly sensitive.
  • Page 14 Operating Manual Audiology Scanners Material damage due to moisture Continuous contact with moisture can damage sensitive materials.  Only operate your scanner at a dry workstation.  Avoid contact with water/moisture.  However, should this happen, disconnect the mains plug. ...
  • Page 15 If none of these measures solve the problem, repeat with another computer to exclude a computer fault.  If the problem also occurs with the other computer, refer to your distributor (reseller or smart optics) to clarify the cause of the fault Section Document version: 2.8 03-2018 Page...

  • Page 16: Symbols On The Device

    Operating Manual Audiology Scanners 2.3. Symbols on the device Warning – risk of cut injuries This symbol is used on the object holders that are employed to pin the auditory canal castings. Due to the nature of their design, these are very pointed and sharp.

  • Page 17: Scope Of Delivery

    The following components are included in the scope of delivery:  1 Scanner  Object holder (needle adapter): 1 piece silver (mono Scan) 2 pieces silver (duo Scan) 2 pieces blue and 2 pieces red (ds Production)  1 mains cable (2.5 meters, AC 110/230 V) ...
  • Page 18 Operating Manual Audiology Scanners Optional accessories (subject to charge): Item number Item designation Description Computer (with pre-installed 90036 PC Dell Optiplex software) 90296 Object holders (needle Replacement or additional items adapter) 1 piece, silver 90195 Object holders (needle Replacement or additional items adapter) 1 piece, blue 90303 Object holders (needle...

  • Page 19: Components Of The Device

    Operating Manual Audiology Scanners Components of the device 4.1. Front view Caption: Window Status bar Power switch On the mono scan, the power switch is located on the rear of the scanner. Document version: 2.8 03-2018 Page...

  • Page 20: Internal View

    Operating Manual Audiology Scanners 4.2. Internal view Caption: 3D sensor (calibrated optics) Swivel axis Rotation axis Magnetic object holder Magnetic base Document version: 2.8 03-2018 Page...
  • Page 21 Operating Manual Audiology Scanners Document version: 2.8 03-2018 Page...

  • Page 22: Object Holder And Accessories

    The bottom side of the object holders is magnetic. Intended use: mounting on the base in the scanner. Object holders are available in different colors and as pairs or singly:  silver (mono Scan, duo Scan)  blue/red color-coded (ds Production)  Pair (ds Production, duo Scan) ...

  • Page 23: Rear View And Connections

    Type plate with technical information such as the voltage, serial number, place and date of manufacture as well as sensor number. Serial number of the 3D sensor Mains connection with fuse E: Power switch (toggle switch) (only mono Scan) Document version: 2.8 03-2018 Page...

  • Page 24: Setting Up Of Scanner And Commissioning

     If damage is evident on the packaging, please inform the delivery company and your vendor (reseller or smart optics). Follow the instructions provided by the delivery company and vendor (reseller or smart optics) before continuing to unpack the device.
  • Page 25 If the scope of delivery is not complete or if one of the supplied parts shows visible damage, inform your vendor (reseller or smart optics) immediately. Follow the instructions provided by the vendor (reseller or smart optics) before continuing to unpack the device.
  • Page 26 Operating Manual Audiology Scanners Removal of the needle shield from the object holders The object holders in the interior of the scanner are fitted with a needle shield for protection during transport. Remove the needle shield before using the scanner. CAUTION Risk of injury due to the sharp needles Due to the nature of the design, the needles on the object holders are very...

  • Page 27: Connecting The Scanner

    Operating Manual Audiology Scanners 5.3. Connecting the scanner For commissioning of the scanner you will need a mains connection for power supply and a PC connection. The scanner is designed as a peripheral device, so it cannot work without a PC connection. The mains connection and the USB port are located on the rear panel of the scanner Page ...

  • Page 28: Installation Of The Scanner Software

    Operating Manual Audiology Scanners Installation of the scanner software without a You only need to install the scanner software if you purchased your scanner . If you purchased your scanner together with a computer, the scanner software is already completely pre-installed so that you can start scanning immediately. In this case please continue with Section Installation workflow...
  • Page 29 Operating Manual Audiology Scanners (exemplary screenshots)  To choose a different language, simply select it from the dropdown list. The following are available: German, English, French, Italian, Romanian, Spanish, Portuguese, Turkish, Greek, Russian, Chinese (traditional and simplified). The language in which the software controls are displayed can be changed in the software settings after installation of the software Page ...
  • Page 30 Operating Manual Audiology Scanners  Accept the suggested Start menu folder. If this is not possible, you can change the name or click Browse and select a different folder.  Click Next.  The setup will ask you whether or not you want to create a desktop shortcut for launching the software.
  • Page 31 The installation process starts and the progress is displayed on the screen.  The final window for finishing the setup is displayed. You will be asked to decide whether the computer is to be restarted immediately or later. smart optics recommends activating the option for a restart. ...
  • Page 32 Operating Manual Audiology Scanners  The setup is completed. If applicable, the computer will restart. A new icon is now available on the desktop and the Start menu contains a new software icon. A new icon is now available on the desktop: ...

  • Page 33: Load Calibration Data

    Operating Manual Audiology Scanners 6.2. Load calibration data  Launch the scanner software by double-clicking the desktop icon or by selecting the Start menu entry (picture as example here).  When first starting the program, a message is displayed telling you that the calibration data is missing from the program installation folder.
  • Page 34 If the numbers do not correspond, you may not use the calibration data. In this case, cancel the process.  Please contact your vendor (reseller or smart optics) to obtain the appropriate calibration data for your scanner.  Click OK.

  • Page 35: Positioning Of The Auditory Canal Impression

    The object holders in the interior of the scanner are used for accurate positioning of an auditory canal impression. The object holders are mounted magnetically on the base. Other mounting materials are not required. duo Scan and ds Production have two object holders each, mono Scan has one. CAUTION Risk of injury due to closing lid If the lid is open, it can fall down and, for example, injure your hand.
  • Page 36 Operating Manual Audiology Scanners Removing and inserting object holders You can remove the object holder from the scanner, for example, for cleaning the interior of the scanner Section 13.2. To position the auditory canal impressions it is usually not necessary to remove the object holders, unless you want to matt the auditory canal impressions with 3D scan spray.
  • Page 37 Operating Manual Audiology Scanners Correct: Wrong: Straight inserted object holder: Canted inserted object holder: Mounting the auditory canal impression  Place the underside of the auditory canal impression onto both needles of the object holder.  Align the impression with the (marked or imagined) horizontal line along the marking line of the swivel axis in the scanner.
  • Page 38 Operating Manual Audiology Scanners Correct Wrong The impression is aligned directly on the Gap between impression and object object holder, parallel to the auxiliary line: holder: The underside of the impression on both needles: Side of the impression on one needle: If you accidentally rotate the axes when inserting or removing the object, you can return the axes to their home position via the function Scanner | Move to service.

  • Page 39: The Basics Of Scanning

    Operating Manual Audiology Scanners The basics of scanning 8.1. Working with STL files Your 3D scanner creates STL files (other formats optional). These files are open to all common CAD/CAM systems. The data are processed during digital production and thus your scan turns into an earmould step by step. STL files CAD data CAM data...
  • Page 40 Operating Manual Audiology Scanners During a measurement, the 3D sensor projects a striped pattern onto the object being scanned. At the same time this striped pattern is recorded by a camera. With the aid of several camera images taken from different angles, the scanner software calculates a 3-dimensional image of the object.

  • Page 41: The 3D Viewer

    Operating Manual Audiology Scanners 8.3. The 3D viewer The 3D viewer is the central working surface of the scan software. In the 3D viewer you can view the scanned object from all sides, move it and change the size of the display (zoom in or out).
  • Page 42 Operating Manual Audiology Scanners Functions of the mouse The mouse buttons are assigned by default in the software to the settings defined below. You can change the assignment of the mouse buttons in the settings Page If you want to reduce the display of the 3D objects when moving on pixels in favor of greater computer performance, you can also change this in the settings Page...
  • Page 43 Operating Manual Audiology Scanners Functions of the icons The toolbar for controlling the view is located on the right-hand side of the 3D viewer.  Click on the icon with the required function.  The view of the scanned object is adjusted accordingly. Displays/hides the toolbar.

  • Page 44: Scanning The Auditory Canal Impression

    Operating Manual Audiology Scanners You can combine use of the icons with use of the mouse to achieve particularly effective control: For example, click the icon and then rotate the scroll wheel of the mouse forward  to view an object from the front and zoom from the front into the view.
  • Page 45 If required, you can change the color of the scan objects in the software settings Page  In the case of the mono Scan, you will be asked to insert the named sides one after another, first the left, then the right side. Name conventions Observe the following name conventions: ...
  • Page 46 Operating Manual Audiology Scanners  If names should always include the side designation "_L" or "_R", regardless of whether they are identical or not, you can change this in the software settings Page  If you scan pairs exclusively and would like to always save these under the same name, you can save this in the settings, so that the New measurement dialog is only displayed with a single entry field Page...
  • Page 47 Operating Manual Audiology Scanners You now have the following options:  Start a new scan Page 44  Repeat the scan Page 48  Correct the scan result Page 49  Editing settings for scanning Section 11.1, 11.4  Editing display settings Section 11.2 ...

  • Page 48: Canceling A Scan

    Operating Manual Audiology Scanners Standby mode  If you do not require the scanner software for a longer period, you can set the software to the standby mode instead of closing it. Select the menu item Options | Standby mode. ...

  • Page 49: Correcting The Scan Result

    Operating Manual Audiology Scanners  Click OK.  Depending on the chosen option, the measurement process will be repeated, continued or completely canceled. If you cancel the entire measurement process, all images and the names will be discarded. 9.2. Correcting the scan result "Holes"...
  • Page 50 The additional measurements must then be consolidated with the first measurement ("matched"). This function is only available for duo Scan and ds Production, not for mono Scan.  In the upper area of the 3D viewer click the icon "Start rescan mode".
  • Page 51 Operating Manual Audiology Scanners  Click on the "Rescan" icon.  The area surrounding the crosshairs is rescanned. The rescanned areas are represented as bright red spot pattern.  If measurement failed, click on the "Undo" icon. This function can only be used directly after the last rescan.
  • Page 52 Operating Manual Audiology Scanners  Click on the “Matching” icon.  The software combines the rescanned images of both sides with the initial measurement.  The result is displayed in the 3D viewer. The bright red areas are displayed in the normal object color. ...
  • Page 53 Operating Manual Audiology Scanners  Click on an icon to activate a cutting function. Choose the icon corresponding to the desired effect.  Cut data outside the selection. All data within the cutting line remain.  Cut data within a selection. All data outside the cutting line remain. ...
  • Page 54 Operating Manual Audiology Scanners  When you have finished cutting, click the "Save" icon.  The data are saved.  If you are satisfied with the result, click the "Finish work" icon.  The STL files are saved automatically. Page 47. Document version: 2.8 03-2018 Page...

  • Page 55: External Data Transfer Via The Module "Ftp Upload

    You can receive the activation code from your vendor (reseller or smart optics) after you make the purchase. 10.1. Authorization of the module with an activation code To have the additional software functions authorized, the following work steps need to be executed once-off after purchasing the module.

  • Page 56: Ftp Upload Settings

    Operating Manual Audiology Scanners 10.2. FTP upload settings First, save the connection data for the FTP upload in the settings. In addition, you can also control how often the dialog for uploading the data is opened.  Select the menu item Options. ...
  • Page 57 Operating Manual Audiology Scanners The previously assigned name is displayed for information purposes in the ID field. The ID can no longer be changed.  In the Server field, overwrite the sample value 127.0.0.1 with the IP address or the domain of the FTP server.

  • Page 58: Uploading Data To An Ftp Server

    Operating Manual Audiology Scanners  Click Edit.  The Password dialog opens.  Enter your user password for editing the FTP data.  Click OK.  The Edit connection dialog opens.  Change the connection data (except the ID).  To delete the connection, click Delete.
  • Page 59 Operating Manual Audiology Scanners  The FTP Upload dialog opens (automatically or by clicking on the icon).  Check the data. In the field Remote file, the ZIP file to be transmitted is displayed. This ZIP file contains the files of the last measurement. It is named after the contained STL files and the current date.

  • Page 60: Changing Software Settings

    Operating Manual Audiology Scanners Changing software settings The scanner software operates with a number of factory defaults. These have been chosen to deliver a satisfactory scanning result in most cases. However, you can change the settings if required.  To open the settings, select Options. ...

  • Page 61: Settings For Matching

    Operating Manual Audiology Scanners 11.1. Settings for matching The settings for matching have an impact on the quality and size of the STL data record. You can change the export format here if required. Controls Meaning If the checkbox is ticked, the cutting filters cause the upper or lower area of the STL data record to be cut.
  • Page 62 Operating Manual Audiology Scanners Controls Meaning Thinning determines the STL accuracy and therefore also the data volume. The following are possible: The maximum resolution of the sensor is reproduced in the STL data record (with maximum data volume). First level of thinning. A slightly larger distance between Thinning pixels is combined into a data record.

  • Page 63: General Settings

    BMPs are used as aids by the technical support in order to determine the cause of potential measurement errors. Only activate this checkbox after consulting your vendor (reseller or smart optics) if measurement errors have occurred. This checkbox is deactivated by default, i.e. the software does not generate any BMPs.
  • Page 64 Operating Manual Audiology Scanners Controls Meaning In the 3D viewer colors are used to distinguish between the background, scanned objects, rescanned objects and separators. For scanned objects there are two colors – one for the left Top color and one for the right side. ...
  • Page 65 Operating Manual Audiology Scanners Controls Meaning The color of the auditory canal casting influences the light Bright intensity of the sensor during a measurement. If required you can adjust this setting to match the color of the material Standard being scanned. Dark The Standard option is set by default.
  • Page 66 Operating Manual Audiology Scanners Controls Meaning This defines whether individual images generated via a scan are automatically joined together into an STL data set. Start matching This setting only applies to normal scanning. In the case of after thes scan rescans, the areas that have not been imaged always require manual matching.
  • Page 67 Operating Manual Audiology Scanners Controls Meaning This determines whether just one name needs to be entered Use the same in the New measurement window, which then applies to name for the left both the left and right-hand sides. and right ear casts The checkbox is deactivated by default.

  • Page 68: Installation Settings

    If you are not sure, which export directory is the right one, please ask your system administrator or the technical support of your vendor (reseller or smart optics). Only with the right setting all Noah clients are able to access the scanning results.
  • Page 69 Operating Manual Audiology Scanners Controls Meaning Select the language from the dropdown list in which the software controls are to be displayed. The following are possible: German, English, French, Italian, Spanish, Language Romanian, Portuguese, Turkish, Russian and Chinese (traditional and simplified). After installation the current language of the operating system is selected.

  • Page 70: Settings For Scanning

    Operating Manual Audiology Scanners 11.4. Settings for scanning The scanning process is based on a strategy that primarily defines the number of images that is generated per object. Controls Meaning The "Initial Scan strategy" relates to the first scan, the "Enhanced strategy"...

  • Page 71: Overview Of Icons And Menu Items

    Operating Manual Audiology Scanners Overview of icons and menu items For the icons of the toolbar in the 3D viewer  Page 43. Icon Further Meaning information New measurement Section 8.3 Repeat measurement Page 49 Finish scanning process Page 47 Transfer completed measurements via FTP Section 10.3 Cancel measurement...
  • Page 72 Operating Manual Audiology Scanners Menu Menu item Further Meaning information Starts a new scan. The New measurement Section 8.3 dialog opens. Open scan file Opens the dialog for selecting a file. By default a scan file is saved in STL format C:\Scans and is located in the folder You can change both the save location and...

  • Page 73: Device Maintenance

     Only scan for test purposes. Do not use real data.  Please contact your vendor (reseller or smart optics) to find the cause of the problem.  Select the menu item Scanner | Service | Axis calibration. ...

  • Page 74: Cleaning The Scanner

     Restart the software.  Repeat the axis calibration.  If the error message persists, please contact your reseller or smart optics for a technical inspection. 13.2. Cleaning the scanner The scanner should be cleaned regularly during operation. NOTE Damage to the calibrated optics as a result of incorrect cleaning The calibrated optics of the 3D sensor are located in the rear area of the scanner interior.

  • Page 75: Installing Software Updates

    Your vendor (reseller or smart optics) would be pleased to inform you about available updates. To prepare an individual quote for you, the serial numbers of the scanner and the 3D sensor will be required.
  • Page 76 Operating Manual Audiology Scanners  If applicable, unpack the update file.  You will receive an executable EXE file.  Close the scanner software if applicable.  Double-click the EXE file.  The update starts. The installation steps correspond to the normal software installation Section 6.1.
  • Page 77  You will receive the following message:  Enter the activation code provided by your vendor (reseller or smart optics) in the Activation Code field. The dongle characteristic already exists and needs not be entered again for an update. ...

  • Page 78: The Noah Interface

    In the settings of the scanner software, select as export directory either the default C:\Scans directory or a network path to a Noah server Chapter 11.3. If you are not sure which export directory is the correct one, ask your supplier’s technical support (reseller or smart optics). Document version: 2.8 03-2018 Page...
  • Page 79 Noah has automatically detected the scanner software.  Restart Noah and select the configured Noah server.  In addition to the buttons to call up the Noah modules, a smart optics button is now available. Document version: 2.8 03-2018 Page...

  • Page 80: Scanning With Noah

    In the patient browser (in the mixed view on the left), click on a patient. You cannot scan without performing the assignment.  Click on the smart optics button.  The scanner software is launched.  You can now work with the...

  • Page 81: Viewing Scans From Inside Noah

    Operating Manual Audiology Scanners  For the next scan, select a Noah patient as described and click on the smart optics button again. 15.3. Viewing scans from inside Noah The scanner software can also act as a simple viewer for already existing scans.
  • Page 82 Operating Manual Audiology Scanners  You can use the functions of the 3D viewer and the cutting tools Chapter 8.3, Page 52.  Not all menus and the post-scan function are available in this mode.  To exit the view, close the software. If you hover with the mouse pointer for a prolonged period of time over an entry in the Sessions section, the complete storage path is displayed in a pop-up.

  • Page 83: Faults And Repairs

     Repairs must only be carried out by your reseller or smart optics. Serial numbers If you have questions or complaints relating to your device, please keep the serial number of your device the serial number of the 3D sensor ready.

  • Page 84: Environmentally Friendly Disposal

    In accordance with the packaging ordinance (VerpackV), you can return the packaging to your vendor for disposal in Germany. However, smart optics recommends that you keep the packaging in case you need it to transport the scanner or to send it back in the event of warranty claims.

  • Page 85: Technical Data

    Windows 7 (32-Bit) Windows 7 (32-Bit) Windows 7 (32-Bit) operating system Recommended Windows 10 (64-Bit) Windows 10 (64-Bit) Windows 10 (64-Bit) operating system Noah interface* * smart optics is a registered member company of HIMSA. www.himsa.com Document version: 2.8 03-2018 Page...

  • Page 86: Ce Declaration Of Conformity

    Operating Manual Audiology Scanners CE declaration of conformity mono Scan Document version: 2.8 03-2018 Page...
  • Page 87 Operating Manual Audiology Scanners duo Scan Document version: 2.8 03-2018 Page...
  • Page 88 Operating Manual Audiology Scanners ds Production Document version: 2.8 03-2018 Page...

  • Page 89: Index

    Operating Manual Audiology Scanners Index Blue/red ..............45 µ BMP (setting) ............63 µ (unit of measurement) .......... 8 Cables ............. 22, 27 CAD software ............39 3D scan spray ............9 Calibration 3D sensor .............. 39 axes ..............73 3D viewer ..............
  • Page 90 Operating Manual Audiology Scanners Device Initial Scan (scanning strategy) ....... 70 appearance ........... 19, 20, 23 Installation connections ............23 calibration data ..........33 exterior.............. 23 desktop icon ............. 30 front ..............19 software ............28 interior .............. 20 target folder ............30 object holder .............
  • Page 91 Operating Manual Audiology Scanners Needle shield ............26 color ..............64 Needles Rescanning ..........50, 51, 52 mounting impression ......... 37 Retouching ............52 Noah Right/left ............... 37 Interface setup ..........78 Rotating ..............50 scanning............80 object in the 3D viewer ........41 Using scan software as viewer ......
  • Page 92 Operating Manual Audiology Scanners Data format ............8 Upload (FTP) ............ 55, 56 discard .............. 51 Uploading (FTP) ............. 58 STL file ..............39 save ............47, 48 labelling ............16 upload on FTP server ......... 58 USB (technical data) ..........85 STL, ASCII, MSH (technical data) ......
  • Page 93 Operating Manual Audiology Scanners Manufacturer smart optics Sensortechnik GmbH Lise-Meitner-Allee 10 D-44801 Bochum, Germany +49 (0) 234 / 29 828-0 +49 (0) 234 / 29 828-20 info@smartoptics.de sales@smartoptics.de support@smartoptics.de https://www.smartoptics.de...

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