Appendices; Troubleshooting - Roland HP-7/3 Owner's Manual

Appen
dices

Troubleshooting

If you think there's a problem, read this first.
Case
The power doesn't
come on
The button doesn't
work
No sound is heard
No sound is heard
(when a MIDI instru-
ment is connected)
Sounds are heard
twice (doubled)
when the keyboard
is played
The tone has
changed in the Split
or Dual perfor-
mance
Tone doesn't
change
Not all played notes
are sounded
Cause/Remedy
Is the power cord connected and plugged in
correctly? (p. 10)
Is the panel locked? (p. 35)
Turn the power off, then back on.
Is the volume level of the HP-7/3 turned all the
way down? (p. 12)
Are headphones plugged in? (p. 11)
Has a plug remained connected to the Phones
jack?
When headphones are connected, the key-
board's speaker stops playing.
Is Local Off selected?
When Local Control is set to OFF, no sound is
produced by playing the keyboard. Set Local
Control to "ON" (p. 38)
Have all devices been switched on?
Are the MIDI cables connected correctly?
Does the MIDI channel match the connected in-
strument? (p. 38)
Is the HP-7/3 in Dual performance? (p. 16)
When the HP-7/3 is connected to an external
sequencer, set it to the Local OFF mode (p. 38).
Alternatively, the sequencer could be set so its
MIDI Thru feature is OFF.
If you use Dual performance or Split perfor-
mance with a Tone button for which tone num-
ber 3 or 4 is selected, tone number 1 will be
selected for that Tone button (p. 15).
Some tones assign the tone that had been se-
lected before you pressed the [Split] button to
the left hand area of the keyboard. Please refer
to "Tone List" (p. 41).
Is the panel locked? (p. 35)
Turn the power off, then back on.
Are the indicators for the [Game] and [Key
Touch] buttons flashing?
Setting of functions is in progress. Press the
[Game] or [Key Touch] button to exit function
mode (p. 33, p. 37).
The maximum number of notes that the HP-7/
3 can play simultaneously is 64.
Frequent use of the damper pedal when play-
ing along with a song may result in perfor-
mance data with too many notes, causing some
notes to drop out.
Case
Have you set Transpose? (p. 22)
The tuning or pitch
Are the settings for the "Temperament" and
of the keyboard or "Stretch Tuning" correct? (p. 34)
song is off
Is the setting for the "Master Tuning" correct?
(p. 34)
Song doesn't play
Are the indicator for the Track buttons ([1] and
back/ Only the
[2] buttons) extinguished? (p. 26)
If the button indicator is out, the music on that
sound of a particular
track is not heard. Press the track button so the
instrument in a song
indicator is illuminated.
does not play
It is not possible to sound the rhythm while a
built-in song is playing back or recording.
Rhythm doesn't
A performance that was recorded without us-
sound
ing rhythm cannot be played back with the
rhythm.
Metronome doesn't
A performance you've recorded using rhythm
cannot be played back with the metronome.
sound
Has one of the track buttons for recording been
Can't record
selected? (p. 29–p. 31)
If you select an built-in song in which the tem-
po changes during the song, and then record,
the tempo will change in the same way for the
performances. The tempo of the metronome
Tempo of recorded
will also change in the same way.
song or metronome
If you record additional material without eras-
is off
ing the previously recorded song, the song will
be recorded at the first-recorded tempo. Please
erase the previously recorded song before you
re-record. (p. 32)
Any performance that has been recorded is de-
The recorded per-
leted when the power to the HP-7/3 is turned
formance has dis-
off. A performance cannot be restored once it's
appeared
been deleted.
Depressing a pedal
Is the pedal connected correctly?
has no effect, or the
Make sure the pedal cord extending from the
stand is securely connected to the pedal jack on
pedal effect doesn't
the rear of the unit (p. 10).
stop
Adjust the adjuster underneath the pedal so
that the pedal presses firmly against the floor
The pedal rattles
surface (p. 12).
Since the HP-7/3's piano sounds faithfully re-
Reverberation still
produce the sense of spaciousness and reverber-
audible even with ation of an actual acoustic piano's sound, a
certain amount of reverberation is still percepti-
Reverb turned off
ble, even with the reverb effect deactivated.
Cause/Remedy
39