Troubleshooting - Roland Music ATELIER AT300 Owner's Manual

Troubleshooting

If the ATELIER does not function in the way you except, first check the following chart. If this does not
resolve the problem, consult your dealer or a nearby Roland Service Station.
Problem
When you press the [Power On]
switch, the power doesn't come on
Nothing appears on screen
It appears as though there are
vertical stripes in the screen
The device connected to the Input
jack is not loud enough
The volume level of the instrument
connected to ATELIER is too low.
Can't read/write USB memory
Noise is heard in the sound
No sound is heard
No sound is heard
(by the Lower keyboard)
No sound is heard (when external
devices are connected)
Check
Power cord is not connected correctly.
The ATELIER uses a liquid-crystal
screen, so text may not be displayed
when the ambient temperature is
below freezing.
This is due to the nature of a liquid
crystal display, and is not a
malfunction.
Could you be using a connection cable
that contains a resistor?
Could you be using a connection cable
that contains a resistor?
Could you be using USB memory not
made by Roland?
If there is a cell phone nearby, you
may hear noise from the ATELIER when
an incoming call or outgoing call
occurs, or during a conversation.
The [Master Volume] knob is set too
low.
Headphones are connected.
When you connect the headphones,
the sound is heard only through the
headphones.
The plug is still plugged into the
headphone jack.
The volume is set too low on the Level
[▲] or [▼] button.
The volume is set too low on the
Expression Pedal.
You do not have a Voice selected.
Voices that have their button indicator
lit can be played.
Drums/SFX are selected for the Lower
keyboard, but you are playing a key to
which no drum sound is assigned.
The power of the connected external
devices is not turned on.
Solution
Connect the power cord correctly.
This is not a malfunction.
This is not a malfunction.
Use a connection cable that does not
contain a resistor.
Use a connection cable that does not
contain a resistor.
We cannot guarantee operation if
you're using USB memory not made by
Roland.
Keep the cell phone as far away as
possible, or turn off its power.
Turn the [Master Volume] knob toward
"Max."
If you want sound to be output from the
speakers, disconnect the headphones.
Disconnect the plug from the
headphone jack.
Press the Level [▲] or [▼] button to
raise the volume.
Advance the expression pedal.
Press a voice button to select a voice.
Turn the Drums/SFX off or play keys to
which drums sounds are assigned.
Use the correct procedure to turn on
the power of the connected external
devices.
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