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° Troubleshooting
Problem
Items to check
Problems with the piano's sound
Is the volume turned down?
Could headphones or an adaptor
plug be inserted in the Phones jack?
No sound
If you want sound to be produced from headphones or external speakers, is the device connected correctly?
Could the "Local Control" setting be
turned "Off"?
Could you have made Transpose
settings?
Is the Master Tune setting
appropriate?
Pitch of the keyboard or
song is incorrect
Is the setting for the Temperament
correct?
Is the Single Note Tuning setting
appropriate?
Could you be holding down the damper pedal and sounding a large number of notes?
Notes are interrupted
Could you be using Dual Play or playing along with a song?
Could "Dual Play" be specified, so
that two tones are layered?
Sounds are heard twice
(doubled) when the
Could the piano be connected to an
keyboard is played
external sequencer?
Reverberation remains
even if you defeat the
Even if the Ambience effect is off, the acoustic piano's own resonance remains.
Ambience effect
This simulates the characteristics of an acoustic piano, and is not a malfunction.
The sound of the higher
notes suddenly changes
The sound will change where there is a change in the number of strings per key or a transition from wound
from a certain key
strings to unwound strings.
In some cases, a note you play
When you press a key,
might cause a different note (whose
the sound of a note you
frequency is an integer multiple of
didn't press is also faintly
the first note) to resonate, producing
heard
the sensation that the sound has
changed; this is not a malfunction.
If you don't hear it through headphones:
It may be that the piano has malfunctioned. Please contact your dealer or a Roland customer service center.
If you also hear it through headphones:
High-pitched ringing is
heard
To decrease the metallic ringing, adjust the following settings.
5 Ambience (p. 17)
5 String Resonance. (p. 19)
Could the volume be set to
maximum?
If you also hear it through headphones:
It may be that the piano has malfunctioned. Please contact your dealer or a Roland customer service center.
Low notes sound wrong,
If you don't hear it through headphones:
or are buzzy
Objects near the piano are resonating because of the high volume of sound coming from the speakers. You
can take the following measures to minimize resonances.
5 Keep the volume down.
5 Locate the speakers 10–15 cm (4–6 inch) away from walls or other surfaces.
5 Move away from the objects that are resonating.
The sound is heard
When using "Dual play" which layers two tones, or "Split play" which produces different tones in the left-
differently depending
hand and right-hand, the sound might be heard differently depending on the specific combination. For
on the tone settings (e.g.
some combinations, the effect is not applied to the left-hand tone or to tone 2, but this is not a malfunction.
Dual Play or Split Play)
30
Cause/Action
Raise the volume.
If headphones or an adaptor plug are inserted in the headphones
jack, sound is not output from the speakers.
In function mode, turn the "Local Control" setting "On. "
Press the [Transpose] button to cancel transposition.
When shipped from the factory, the reference pitch is set to "442.0
Hz. " Check the "Master Tuning" setting of the Piano Designer function.
When shipped from the factory, the tuning is set to "Equal
temperament. " Check the "Temperament" setting of the Piano
Designer function.
Check the Piano Designer function's "Single Note settings. "
Press the [Split/Dual] button several times to make it go dark, exiting
Dual Play.
If you don't want the piano to be played from another sound module,
set your music production software's "soft thru" setting to "Off. "
If the function mode "Local Control" setting is "On, " turn the "Local
Control" setting "Off. "
Lower the Piano Designer's "String Resonance" value, or turn it off.
If the volume is at the maximum, the sound might be distorted
depending on how you play the piano. If this occurs, lower the
volume.
Page
p. 6
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p. 4
p. 27
p. 10
p. 17
p. 18
p. 19
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p. 9
–
p. 27
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–
p. 19
–
p. 6
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