Do you have a question about the ME3000SP and is the answer not in the manual?
Questions and answers
Brian Harper
April 20, 2025
How do I rectify a fault and stop the red light?
1 comments:
Mr. Anderson
May 10, 2025
To fix a fault and stop the red alarm light on the Sofar ME3000SP, follow these steps:
1. Check Event List: A red light indicates there are events in the current event list. Review the event list on the ME3000SP to identify the issue.
2. Double Check Connections: - Ensure the ME3000SP is firmly mounted. - Confirm battery wire polarity is correct and connections are secure. - Verify the DC isolator (between battery and ME3000SP) is connected and turned OFF during checks. - Ensure GRID and LOAD cables are correctly and firmly connected. - Check that the AC circuit breaker between GRID port and GRID is correctly connected and turned OFF. - Confirm the AC contactor is correctly connected (if used). - For lithium batteries, check the communication cable is connected. - For lead-acid batteries, ensure the NTC wire is connected.
3. Resolve the Issue: Based on the event list and checks, correct any identified faults.
4. Clear Events: After fixing the issue, the red light should turn off. If not, clear the events manually if the system allows.
If the red light remains after all checks and corrections, contact technical support.
Critical Load Connection (EPS function) ....................18 Buttons and indicator lights ........................... 19 Buttons: ..............................19 Indicator lights: ............................19 Status of ME3000SP ..........................20 Operation ................................21 Double Check ............................21 First Time Setup (IMPORTANT!) ......................21 Commissioning ............................25...
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6.4.1 Enter setting: ............................26 6.4.2 Event List ..............................34 6.4.3 System information interface ........................ 35 6.4.4 Software upgrade ..........................36 6.4.5 Energy Statistic: ..........................37 Technical Data ................................ 38 Troubleshooting ..............................40...
ME3000SP is an AC coupled bi-directional battery converter. Customers can purchase batteries & ME3000SP as an energy storage add-on to his/her existing renewable energy system. ME3000SP helps to achieve optimal usage of renewable energy. ME3000SP controls bi-directional flow of electric power, work under auto or time-of-use (TOU) modes, charge / discharge the battery when needed.
ME3000SP shall be disconnected completely (DC & AC) while being maintained. ME3000SP can be very hot while working. Switch off ME3000SP & wait ME3000SP to cool down before maintenance. Keep children away from batteries & ME3000SP.
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Use a multimeter to check the batter voltage & polarity before switching ON batteries. Make sure connections are correct according to this manual. If you want to store the batteries without using them, they should be disconnected from ME3000SP, and be kept in a cool, dry, and ventilated environment.
3. Installation 3.1 Product Overview ME3000SP is 100% strictly inspected before package and delivery. It is forbidden to put ME3000SP upside down during delivery. Please check the product package and fittings carefully before installation.
Fig. 2 ME3000SP & mounting bracket 3.2 Packing List Inspect the package and fittings carefully before installation. You should have the following fittings: Mounting Bracket × 1 AC terminal × 6 M5 screw × 2 Battery terminal × 2 M6 flat washer × 8 CT terminal ×...
ME3000SP shall be installed in a well-ventilated place No flammable or explosive materials close to ME3000SP ME3000SP shall be connected to the electrical grid with an overvoltage category III or category II Maximum altitude: 2000m 3.4 Installation Tools...
ESD gloves Operators wear Safety goggles Operators wear Anti-dust respirator Operators wear 3.5 Installation Position ME3000SP should be vertically mounted (to ensure fast heat dissipation), please choose a position without direct sunlight / snow accumulation to install ME3000SP.
Step 3: Fix the mounting bracket on the wall using bolts & flat washers. Step 4: Put ME3000SP on the mounting bracket. Step 5: Earth ME3000SP using the grounding hole on the heat sink. Step 6: OPTIONAL: you can lock ME 3000SP to the mounting bracket.
Be aware of electric shock and chemical hazards! Use a multi-meter to check the DC polarity before connecting the DC power cable between battery & ME3000SP. It’s recommended to install a rotary DC isolator (100A) between ME3000SP and batteries. Thus, ME3000SP can ...
4.1 Battery Connection Fig. 6 Battery connection (Test battery wires polarity before connection) Step 1: Loosen 4 screws (A) using a screwdriver (fig. 6); Step 2: Remove the waterproof cover (B), loosen the cable gland (C), and then remove the stopper (G); Step 3: Route the battery wires (F) through the cable gland, then connect battery wires using OT terminal (E);...
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Fig. 7 Schematic Diagram (ME 3000SP: energy storage add-on to existing renewable system) Step 1: Location of CTa: L wire of incoming mains. Location of CTpv: L wire of PV inverter’s output. Step 2: Use network cable & terminal caps to extend CT wires. Fig.
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Step 5: Route CT cable through the cable gland, connect CT cable to CT terminal, then insert CT terminal into corresponding ports. Step 6: one communication cable is provided in the ME3000SP accessory bag. One inverter end, one BAT end. Route the communication cable (inverter end) through the cable gland, insert the 4P4C connector to ME3000SP CAN port.
Step 7: Connect NTC for lead acid batteries only: Fig. 10 NTC connection Step 7: fasten the waterproof cover using 4 screws. 4.3 Grid Connection For most customers, please ONLY connect GRID port & leave LOAD port unconnected. Unless you need the EPS (Emergency Power Supply) function. Step 1: Loosen 4 screws (part A) using a screwdriver (fig.
4.4 Critical Load Connection (EPS function) Critical load: in case of grid outage, if EPS function is enabled, ME 3000SP will work in EPS (Emergency Power Supply) mode, discharge the battery & supply power to critical load via LOAD port. LOAD port is only for critical load connection.
5. Buttons and indicator lights Discharging Status Light Charging Status Light Alarm Light Back Down Fig 14. Buttons and indicator lights 5.1 Buttons: press “Back” to the previous screen or enter the main interface; press “Up” to the upper menu option or value plus 1; ...
5.3 Status of ME3000SP Status of ME3000SP Discharging Green light Charging Green light Alarm Red light Discharge Check discharge Flashing Charge Check charge Flashing Standby Flashing Flashing EPS state Some events in current event list...
3. DC isolator is correctly connected between battery & ME3000SP, DC isolator: OFF; 4. GRID / LOAD cables are firmly / correctly connected; 5. AC circuit breaker is correctly connected between ME3000SP GRID port & GRID, AC circuit breaker: OFF; 6. AC contactor (if present) is correctly connected (fig. 12);...
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If you’re using “1. PYLON”, “2. DARFON”, “4. General Lithium”, “5. Alpha. ESS” & “6. SOLTARO” battery types, congratulations, ME3000SP’s first time setup is complete. Please press “OK” to enter the main interface. But if you’re using “3. DEFAULT” battery type. We need more information regarding your battery.
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2. DARFON DARFON 14S31P ESS 3.DEFAULT LEAD ACID / LEAD CRYSTAL / AQUION battery 4. General Lithium All batteries that comply with SOFAR’S BMS CAN communication protocol. 5. Alpha. ESS M48112-P / SMILE-BAT 6. SOLTARO SL-3KWH / SL-1KWH 4)*Set battery capacity (only for DEFAULT battery type) Press “Up”...
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“OK” to switch to next digit. After changing the full charge voltage per your battery specification, press “Ok”. Congratulations, ME3000SP’s first time setup is complete. Please press “OK” to enter the main interface. 5) Turn ON some home appliances.
The main interface: Fig 15. Screen of ME3000SP If you didn’t change the work mode of ME3000SP, which means ME3000SP is working in “Auto Mode”: While “PV Production” > “Home Consumption” (fig 15) If the battery is not full. ME3000SP will charge the battery.
6.4 Menu In the main interface, press “back” button to enter main menu. The main menu has the following five options: Main Interface Press “Back” 1.Enter Setting “Up” ↑ 2.Event List 3.System Information “Down”↓ 4.Software Update 5.Energy Statistic 6.4.1 Enter setting: 1.Enter Setting Press “OK”...
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While electric grid is connected: ME3000SP won’t discharge the battery when its SOC is less than 50%. In case of blackout: ME3000SP will work in EPS mode (if EPS mode is enabled) & keep discharging the battery till battery SOC is less than 20%.
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9) Min. Discharge (V) Select “6. Min. Discharge (V)” and press “OK”. Press “up” or “down” to change the 1 digit, press “ok” to switch to next digit. Input the value of Min. Discharge (V) per battery specification. Press “OK”. 10) * Empty Discharged (V) (only for DEFAULT battery type) Select “10.
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9. Set EPS (Emergency Power Supply) Mode 1.Enable EPS Mode 1.EPS Mode Control 9. Set EPS Mode 2.Disable EPS Mode 2.Set EPS Changeover Time ***S 10. DRMs0 Control (ONLY for Australian Market) Select “10. DRMs0 Control”, press “OK”, “input password” is shown. Input the password “0001”, press “Up” or “Down”...
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↓ Wait Testing 81>S1... ↓ Wait Test 81>S1 OK! ↓ Wait Testing 81>S2… ↓ Wait Test 81>S2 OK! ↓ Wait Testing 81<S1... ↓ Wait Test 81<S1 OK! ↓ Wait Testing 81<S2... ↓ Wait Test 81<S2 OK! ↓ Press “Ok” Auto Test OK! ↓...
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12.Work Mode Set 1.Set Auto Mode “Up” ↑ 2.Set Time-of-use Mode 3.Set Timing Mode “Down”↓ 4.Set Passive Mode 1) Set Auto Mode Select “1. Set Auto Mode”, then press “OK”. In auto mode, ME3000SP will automatically charge & discharge the battery.
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ME3000SP will stay in Standby state. will be stored in the battery. When the battery is full(or already at Max Charge PV generation < LOAD consumption, ME3000SP will Power), excess power will be exported to the grid. discharge the battery to supply power to load, If PV generation + Battery <...
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Mode is shown as below. You can select a charge time/power & discharge time/power in this mode. Note: normally this mode is used to test whether ME3000SP can charge & discharge correctly or not. So basically, this mode is used for testing purposes only.
4) Set Passive Mode Select “4. Set Passive Mode”, and then press “OK”. For more detailed information, please ask representative of SOFAR to get a copy of passive mode communication protocol. 13. Safety Param. Settings Select “13. Safety Param. Settings”, press “OK”, “input password” is shown. Input the password “0001”, press “Up”...
6.4.3 System information interface The following information will be shown in 3. System Information 3.System Information System Information (1) Product SN Software Version Hardware Version RS485 Address System Information (2) Country “Up” ↑ Service Code EPS Mode Work Mode System Information (3) DRMs0 Control “Down”↓...
6.4.4 Software upgrade Copy the upgrade firmware to the root directory of SD card. (Note: Ask SOFAR technical support for upgrade firmware & instruction) Select “4. Software Update”, press “OK”, “input password” is shown. Input the password (”0715”), press “Up” or “Down”...
6.4.5 Energy Statistic: 5.Energy Statistics Today Renewable 100.00KWh Self-Use 80.00KWh Export 20.00KWh Load 100.00KWh Self-Use 80.00KWh Import 20.00KWh Select “5. Energy Statistic”, press “OK” to enter Energy Statistic interface, it shows the energy generation and consumption within a certain range of time. Press “Up” or “Down” to check the daily / weekly / monthly / yearly / lifetime energy statistics.
Environmental data Ambient temperature range -25C to +60C (derating above +45C) Relative humidity range 0% - 100% (no condensing) Class I Protective class Max operating altitude 2000m Current transformer connection Hard wired General data <25dB Noise 16kg Weight Cooling Natural convection Dimensions (W*H*D) 532 x 360 x 173 mm LCD display...
The battery voltage is too high overvoltage setting of the battery consistent with the parameter of battery manufacturer and contact SOFAR technical support. ID09- ID26 are internal faults of ME3000SP, turn OFF LLCBus voltage is too high and has ID09 HW_LLCBus_OVP the DC isolator &...
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If the fault occurs frequently, please contact SOFAR ID27 BatOCP Battery current is too high technical support. ID28-ID51 are internal faults of ME3000SP, turn OFF ID28 DciOCP The DCI is too high the DC isolator & AC circuit breaker, wait for 5...
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The EEPROM is unrecoverable ID77 unrecoverRelayFail Relay has happen permanent fault 1. Please make sure ME3000SP is installed in a place without direct sunlight/other heat source. 2. Please make sure ME3000SP is installed in a well- ID81 Over temperature Internal temperature is too high.
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Battery voltage is too low & cause ME3000SP will switch OFF when battery voltage is ID86 Bat Voltage Low Shut ME3000SP to switch OFF too low. This is a protection for battery. Software version Contact SOFAR technical support to upgrade...
Need help?
Do you have a question about the ME3000SP and is the answer not in the manual?
Questions and answers
How do I rectify a fault and stop the red light?
To fix a fault and stop the red alarm light on the Sofar ME3000SP, follow these steps:
1. Check Event List: A red light indicates there are events in the current event list. Review the event list on the ME3000SP to identify the issue.
2. Double Check Connections:
- Ensure the ME3000SP is firmly mounted.
- Confirm battery wire polarity is correct and connections are secure.
- Verify the DC isolator (between battery and ME3000SP) is connected and turned OFF during checks.
- Ensure GRID and LOAD cables are correctly and firmly connected.
- Check that the AC circuit breaker between GRID port and GRID is correctly connected and turned OFF.
- Confirm the AC contactor is correctly connected (if used).
- For lithium batteries, check the communication cable is connected.
- For lead-acid batteries, ensure the NTC wire is connected.
3. Resolve the Issue: Based on the event list and checks, correct any identified faults.
4. Clear Events: After fixing the issue, the red light should turn off. If not, clear the events manually if the system allows.
If the red light remains after all checks and corrections, contact technical support.
This answer is automatically generated