Troubleshooting - Panasonic SC-GA10 Owner's Manual

Troubleshooting

Before requesting service, please perform the
following checks.
Do you have the latest firmware installed?
Panasonic is constantly improving the unit's
firmware to ensure that our customers are
enjoying the latest technology. (l 16)
Make the following checks and visit our
website for more information.
In the U.S.A.:
http://shop.panasonic.com/support
Enter the model number.
In Canada:
www.panasonic.ca/english/support
Or visit our website to find a service
center.
You can find a service center near you easily
on our website.
Other support information:
In the U.S.A.:
"Limited Warranty (ONLY FOR U.S.A.)" (l 22)
In Canada:
"Limited Warranty (ONLY FOR CANADA)" (l 23)
For further dedicated help, support and
advice about your product, visit
http://panasonic.jp/support/global/cs/audio/
(This site is in English only.)
General
To return all settings to the factory defaults
This will reset all memory contents and network
settings.
1 Turn this unit on.
2 Touch and hold [
4 seconds.
≥ All the status indicators light up in orange, one by
one from left to right. Then the selector indicators
(white) start scrolling.
3 Confirm the Network selector indicator
blinks slowly.
18
TQBJ2056
4
4
] and [1/;] for at least
Humming heard during playback.
≥ If an AC power supply cord or fluorescent lights
are near the unit's AC power supply cord, keep
other cords and appliances away from the unit's
AC power supply cord.
The sound is distorted when using the AUX
IN terminal.
≥ High level of input signal distorts the sound.
To reduce the input signal level, lower the
volume of the connected device or set the
sound input level to normal level. (l 15)
Bluetooth
®
Pairing cannot be done.
≥ Check the Bluetooth
≥ Make sure that the network setup is completed.
(l 10)
The device cannot be connected.
≥ The pairing of the device was unsuccessful or
the registration has been replaced. Try pairing
the device again. (l 14)
≥ This unit might be connected to a different
device. Disconnect the other device and try
pairing the device again.
≥ If Mode 2 is selected in the link mode, select
Mode 1 by using "Panasonic Music Control"
app. (l 15)
≥ If the problem persists, turn the unit off and on,
then try again.
The device is connected but audio cannot be
heard through this unit.
≥ For some Bluetooth
®
the audio output to this unit manually. Read the
Owner's Manual for the device for details.
The sound is interrupted.
≥ The device is out of the 10 m (33 ft) communication
range. Place the Bluetooth
≥ Remove any interference between this unit and
the device.
≥ Other devices that use the 2.4 GHz frequency
band such as wireless routers, microwaves,
cordless phones, etc. are interfering. Place the
Bluetooth device closer to this unit and
®
distance it from the other devices.
≥ Select Mode 1 for stable communication by
using "Panasonic Music Control" app. (l 15)
device condition.
®
devices, you have to set
device close to this unit.
®