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Problem
Possible causes
The nano-SIM card is
invalid.
You are not within the
Unable to
network's service area.
connect to
the network
The signal is poor.
You have activated the
Cannot make
Fixed Dialing Numbers
outgoing calls
feature.
You have entered an
PIN Code
incorrect PIN code three
blocked
consecutive times.
134
Possible solution
Contact your
service provider.
Check the service
area with your
service provider.
Move to an open
space, or if you are
inside a building,
move closer to a
window.
Disable this
feature. See Phone
Calls – Adjusting
Your Call Settings –
Using Fixed Dialing
Numbers.
Contact your
service provider.
TROUBLESHOOTING
Problem
Possible causes
Phone
crashes,
Some third-party
reboots,
software is not
freeze, or
compatible with your
cannot be
phone.
powered on
TROUBLESHOOTING
Possible solution
Uninstall the
software that may
be causing the
problem.
Upgrade the phone
software.
Reset the phone to
factory status.
135
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