Alcatel Onetouch Elevate User Manual
Alcatel Onetouch Elevate User Manual

Alcatel Onetouch Elevate User Manual

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User Guide

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[Boost_Alcatel_ONETOUCH Elevate_5017B_UG_EN_20150521_Draft3]

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Summary of Contents for Alcatel Onetouch Elevate

  • Page 1: User Guide

    User Guide [UG template version 15a] [Boost_Alcatel_ONETOUCH Elevate_5017B_UG_EN_20150521_Draft3]...
  • Page 2: Table Of Contents

    Table of Contents Introduction..............................1 About the User Guide..........................1 How to Use This Guide [Prepaid Only] ....................1 Header and Toolbar Areas ......................1 Search This Guide ........................1 Topic Area ............................. 2 Contents and Index Area ......................2 Resizing Areas ..........................
  • Page 3 Activation and Service ........................17 Complete the Setup Screens ......................18 Basic Operations ............................22 Basics ..............................22 Home Screen and Applications (Apps) List ................22 Select Options and Navigate Screens ..................22 Recent Applications ........................22 Phone Settings Menu ........................22 Portrait and Landscape Screen Orientation ................
  • Page 4 Home Screen Basics........................... 40 Home Screen Layout ........................40 Extended Home Screens ......................41 Status Bar ............................42 Notifications Window ........................... 43 Customize the Home Screen ......................44 Change the Wallpaper ........................ 44 Add Shortcuts to the Home Screen .................... 45 Add Widgets to the Home Screen ....................
  • Page 5 Text and Multimedia Messaging ......................67 Send a Text Message ......................... 67 Send a Multimedia Message (MMS) ................... 68 Save and Resume a Draft Message ................... 71 New Messages Notification ......................71 Manage Message Conversations ....................72 Text and MMS Options ....................... 73 Create and Send Gmail ........................
  • Page 6 Send Pictures or Videos by Email ....................86 Send a Picture or Video by Multimedia Message ............... 87 Send Pictures or Videos Using Bluetooth ................... 87 Camera Settings ..........................88 Switch Cameras .......................... 88 Set Camera Functions ........................ 88 Scan Barcodes ..........................89 Useful Apps and Features...........................
  • Page 7 Wi-Fi Direct ..........................103 Bluetooth ............................103 Bluetooth Information ........................ 104 Enable the Bluetooth Feature ....................104 Pair Bluetooth Devices ......................104 Connect to a Paired Bluetooth Device ..................105 Send Information Using Bluetooth .................... 106 Receive Data via Bluetooth ....................... 106 Settings ..............................
  • Page 8 Troubleshooting ..........................128 Specifications ............................ 129 Boost Mobile Account Information and Help ..................130 Manage Your Account ......................130 Re-Boost ........................... 131 Regulatory Information ..........................132 Specific Absorption Rates (SAR) for Wireless Phones ..............132 FCC Radio Frequency Emission ....................... 132 Using Your Phone with a Hearing Aid Device ..................
  • Page 9: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new ALCATEL ONETOUCH Elevate. The following topics explain how best to use this guide to get the most out of your phone.
  • Page 10: Topic Area

    Topic Area [content from Flare project] Contents and Index Area [content from Flare project] Resizing Areas [content from Flare project] Access Instructions on Phone [content per instructions of each carrier] These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.
  • Page 11: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. 3.5 mm Headset Jack Ambient Light and Proximity Sensor Receiver...
  • Page 12 Part Description Takes pictures and records videos while facing the screen, and allows Self Camera Lens you to video conference. Receiver Let you hear the caller and automated prompts. Displays all the information needed to operate your phone, such as the Touchscreen call status, the Contacts list, and the date and time.
  • Page 13: Sim Card

    SIM Card The SIM card is an IC card containing phone number and other customer information. Handling a SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc.
  • Page 14 Remove the battery cover. 2. Remove the battery. 3. Push SIM card into the slot. Get Started...
  • Page 15: Remove Sim Card

     Insert gently with gold IC chip facing downward. Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as mini and nano cards, as they may cause damage to your phone. 4. Insert the battery. ...
  • Page 16 Remove the battery cover. 2. Remove the battery. 3. Push SIM card out of the slot. Get Started...
  • Page 17: Sd Card

    SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data.
  • Page 18 3. Push SD card into the slot.  Insert gently with gold IC chip facing downward. 4. Insert the battery.  Align the contacts of the battery with the contacts in the phone. Get Started...
  • Page 19: Unmount The Sd Card

    5. Attach the battery cover.  Make sure all the tabs are secure and there are no gaps around the cover. Unmount the SD Card Always unmounts the SD card before removing it from your phone. 1. From home, tap Apps >...
  • Page 20: Format Sd Card

    3. Push SD card out of the slot. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps > Settings 2. Tap Storage. 3.
  • Page 21: Battery Use

    Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
  • Page 22: Charge The Battery

    Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Charge Using the AC Adapter 1. Plug the USB connector into the charger/accessory jack on the right bottom of your phone. 2.
  • Page 23: Turn Your Phone On And Off

    Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the micro USB cord into the charger/accessory jack on the right bottom of your phone.
  • Page 24: Use The Touchscreen

     Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
  • Page 25: Activation And Service

    Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Portrait and Landscape Screen Orientation for more details.
  • Page 26: Complete The Setup Screens

    3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package. 4. Follow the remaining instructions to choose your plan and select a payment method. 5.
  • Page 27  Select WLAN – If prompted, follow the prompts to sign in to an available WLAN network. For secured WLAN networks, you will need to enter a password. See Wi-Fi for more details. If you don’t want to set WLAN, tap SKIP > SKIP ANYWAY to next step. ...
  • Page 28  Protect your phone – Tap SET SCREEN LOCK NOW to choose screen lock pattern, or tap SKIP > SKIP ANYWAY to next screen.  Google services – Mark the check box to improve location services or improve Android experience. Get Started...
  • Page 29  Tap NEXT. Your setup is now complete.  Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. Get Started...
  • Page 30: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics.
  • Page 31: Capture Screenshots

    Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > When device is rotated. Tip: You can also access the screen rotation setting from the notifications window. Pull down the status bar and tap Auto-rotate/Portrait to select or deselect the option.
  • Page 32: Launch Applications

    Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2. Tap an app icon to launch the corresponding application. Basic Operations...
  • Page 33: Silent Mode/Airplane Mode

     The application opens. Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
  • Page 34: Vibrate Mode

     Your phone’s sound settings are now restored. Vibrate Mode Vibrate mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
  • Page 35: Touchscreen Keyboards [Prepaid Only]

    Touchscreen Keyboards [Prepaid Only] Your phone offers you a choice of Swype touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details).
  • Page 36: Swype [Sprint Or Prepaid Only]

    Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key. Swype [Sprint or Prepaid Only] The Swype™...
  • Page 37: Android Keyboard [Prepaid Only]

    Touch to enter numbers. Touch to enter text. Touch to add attachment. Touch and hold to enter multiple choices. Touch to enter Google voice typing. Touch to switch "abc/Abc/ABC" input mode. Touch and hold for Swype Touch to change from numbers settings and additional input to text input.
  • Page 38: Google Voice Typing [Prepaid Only]

    Touch to enter numbers. Touch to enter text. Touch to add attachment. Touch to enter Google voice typing. Touch to switch "abc/Abc/ABC" input mode. Touch to change from numbers Touch to enter numbers, input to text input. symbols, etc. Google Voice Typing [Prepaid Only] Google Voice typing uses Google voice recognition to convert speech to text.
  • Page 39: Tips For Editing Text [Prepaid Only]

    Tips for Editing Text [Prepaid Only] Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. You can edit the text you have entered. 1.
  • Page 40: Google Account

    Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
  • Page 41: Sign In To Your Google Account

    4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts > Add account. 2.
  • Page 42: Find And Install An App

    bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account.
  • Page 43: Request A Refund For A Paid App

     If you selected a paid application, after tapping ACCEPT > CONTINUE, you’re redirected to the Google Wallet screen to pay for the application before it’s downloaded to your phone.  The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data.
  • Page 44: Uninstall An App

    3. Tap Menu , and then mark the checkbox of Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1.
  • Page 45: Update Your Phone

    2. Swipe your finger across the screen to unlock it.  The screen is unlocked.  If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock.
  • Page 46 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4.
  • Page 47 5. Tap Restart and install to complete the process. Confirm Your Current Phone Firmware 1. From home, tap Apps > Settings > About phone. 2. Locate the Baseband version read-only field. Basic Operations...
  • Page 48: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 49: Extended Home Screens

    Item Description The status area of the status bar (on the right) displays phone and service Status area status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widgets are self-contained onscreen apps that reside on your phone’s home Widget screen.
  • Page 50: Status Bar

    Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down. Main Notification Icons Icon Notification...
  • Page 51: Notifications Window

    Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active downloading vibrate speakerphone active network (full signal) network (roaming) Sprint Spark enhanced 4G LTE data service 3G (data service) airplane mode sync active battery (charging) battery (full charge) Notifications Window Drag the status bar down to open the notifications window.
  • Page 52: Customize The Home Screen

    Open the Notifications Window ■ Drag the status bar down. (Slide your finger down from the top of the screen.)  The notifications window opens. To check notifications, tap an item in the list. Close the Notifications Window ■ Drag the notifications window up. (Slide your finger up from the bottom of the screen.) –...
  • Page 53: Add Shortcuts To The Home Screen

    3. Select a wallpaper and then tap Set wallpaper.  The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap Done. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen.
  • Page 54 Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. Tap a folder on the home screen to open it and then tap the folder name or Unnamed Folder. 2. Type a new name and then tap Done. Your Phone Interface...
  • Page 55: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 56: Call Emergency Numbers

    3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code.
  • Page 57: Answer Phone Calls

    2. From home, tap Phone > 3. Tap  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
  • Page 58 Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following: ■ Press the Volume Key. Reject a Call and Send a Text Message [When lock the phone] You can reject an incoming call and automatically send a text message to the caller. Phone App...
  • Page 59: In-Call Screen Layout And Operations

    1. When a call arrives, drag up from the bottom of the screen.  The ringtone or vibration will stop and you will see a list of preset text messages. Choose a preset message to send it to the caller. ...
  • Page 60: Place Calls From Contacts/Call Logs

    In-Call Screen Layout Tap options to activate them during a call. ● : Touch to change mode to Speaker, Handset earpiece. ● : Mute the microphone during an active call. Tap again to unmute the microphone. ● : Toggle the appearance of the onscreen keypad. ●...
  • Page 61: Place A Call From Contacts

    Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2. Tap CONTACTS to display the Contacts list.  The contacts list appears. 3.
  • Page 62: Voicemail Setup [Prepaid Only]

    Voicemail Setup [Prepaid Only] You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1.
  • Page 63: Listen To Multiple Voicemail Messages [Prepaid Only]

    2. Touch Setup to set for voicemail. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Listen to Multiple Voicemail Messages [Prepaid Only] When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
  • Page 64: Caller Id Blocking [Prepaid Only]

    Caller ID Blocking [Prepaid Only] Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone >...
  • Page 65 2. Once you have established the connection, tap , and dial the second number (or place the call from Logs or Contacts). 3. When you’re connected to the second party, tap Merge. Your conference call is now in session. 4. To end the three-way call, tap Phone App...
  • Page 66: Call Forwarding [Prepaid Only]

    Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding [Prepaid Only] Call Forwarding lets you forward all your incoming calls to another phone number –...
  • Page 67 Setting Description Touch to set up SIP (Session Initiation Protocol, such as Internet Phone account settings telephony for voice and video calls) account. Emergency Call List Touch to view emergency call list. Voicemail Touch to set up voicemail. Replace “+” code as needed for outgoing calls. North American dialing International dialing Touch to set international dialing.
  • Page 68: Contacts

    3. Configure your options.  Tap a menu item to display its options.  Select your options and follow the prompts to set them.  Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
  • Page 69: Save A Phone Number

     PHONE  EMAIL  ADDRESS  SPECIAL DATES  GROUPS  Add another field: Tap ADD ANOTHER FIELD to include additional information such as IM address, Notes, Nickname, Website, etc. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field and select the appropriate type.
  • Page 70: Check Contacts

    1. From home, tap Phone > 2. Enter a phone number and tap Add to contacts. 3. To add the number to an existing contact, tap the target contact you want to update. To add a new contact, tap Create new contact. ...
  • Page 71: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Favorites tab Show all contacts. Contacts tab Show favorite contacts. Tap to show contact’s details. Contact Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, Image etc.
  • Page 72: Edit A Contact

    Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Contacts  You will see the Contacts list. ...
  • Page 73: Import Contacts From An Sd Card Or Storage

    Import Contacts from an SD Card or Storage Import (load) contacts which have been backed up on an SD Card. Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts.
  • Page 74 4. Tap to confirm the export. 5. Follow the onscreen instructions to complete the export.  The contacts are exported and saved to the installed SD card. Phone App...
  • Page 75: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 76: Send A Multimedia Message (Mms)

    Note: A counter appears above the Send button ( ) to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5.
  • Page 77 Note: You can add a subject line by tapping Menu > Add subject. 4. Tap the “Type message” box, and then start composing your message. 5. Tap to add attachment. 6. In the Attach window, select from the following file attachments: ...
  • Page 78: Create A Slideshow

    Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, tap > Slideshow to add space for a new slide. 2. Tap slide 1 or Add slide to attach slides. 3.
  • Page 79: Save And Resume A Draft Message

     Preview: Tap to preview your slide.  Add picture: Tap to select a picture from Gallery.  Capture picture: Tap to capture picture.  Add music: Tap to select a music file.  Add video: Tap to select a video. (You cannot add both a picture and a video on the same slide.) ...
  • Page 80: Manage Message Conversations

    Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■...
  • Page 81: Text And Mms Options

    Note: To reply to a text message with a multimedia message, open the text message, tap Menu and then tap Add subject, or Attach. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation.
  • Page 82 1. From home, tap Apps > Messaging 2. On the Messaging screen, tap Menu > Settings. You can set the following: ● SMS Enabled: Touch to set your default SMS app. Storage ● Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached.
  • Page 83: Create And Send Gmail

    ● Creation mode: View or select creation mode. Notifications ● Notifications: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives. ● Sound: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected.
  • Page 84: Create And Send A Gmail Message

    Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. From the inbox, tap to compose a new Gmail message.  The Gmail composition window opens. 3.
  • Page 85: Open Gmail Messages

    Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ●...
  • Page 86: Search Gmail Messages

     The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK.  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1.
  • Page 87: Email

    1. From home, tap Apps > Gmail 2. Tap 3. Tap the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
  • Page 88: Compose And Send Email

    Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account > IMAP. 2. Enter the Email address and Password for the email account and then tap Next. ...
  • Page 89: Open Email Messages

    2. Tap the new message from the notifications window.  The new email message opens.  If you have two or more new email messages, tapping the notification opens the email inbox. Tap a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox.
  • Page 90: Chrome Browser

    4. Select the account(s) to delete, and then tap Done. 5. Tap OK to confirm.  The account is deleted from your phone Chrome Browser Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
  • Page 91: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
  • Page 92: Viewfinder Screen

    Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. The following features are available from the viewfinder screen: ● : Tap to view or change mode such as HDR, Portrait, Landscape, Sports, etc. ●...
  • Page 93: Edit Pictures

    1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens.  To select another album, tap Back to return to the Albums tab. 3.
  • Page 94: Share Pictures And Videos

     The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap Menu and then select either Rotate left or Rotate right.  The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1.
  • Page 95: Send A Picture Or Video By Multimedia Message

     The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Touch and hold the pictures or videos you want to share.  To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include.
  • Page 96: Camera Settings

     The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Touch and hold the pictures or videos you want to share. ...
  • Page 97: Scan Barcodes

    3. Select your desired settings.  The settings are applied.  Settable items differ depending on the camera type in use. Scan Barcodes Your Camera app allows you to scan barcodes. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2.
  • Page 98: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Navigation Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going.
  • Page 99: Hangouts

    ● Check Route to Destination: From the Maps app, tap the search bar, enter your current location and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap Search for route.  Route candidates appear in a list. ●...
  • Page 100: Google Search

    Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, tap the Google search bar or tap Apps >...
  • Page 101: Add An Event To The Calendar

    phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See Google Account.
  • Page 102: View Calendar Events

    application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com.  If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. ...
  • Page 103: Set Alarms

    Checking the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed.
  • Page 104: Youtube

    1. From the clock app, tap Stopwatch 2. Set the time and tap to begin timing. 3. Tap to stop timing.  Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.
  • Page 105: Google Play Music App

    2. Tap Options > Uploads.  The Open from menu appears. 3. Select a video to upload.  Enter a title, description, and tags, and select a privacy setting. 4. Tap upload.  The video is uploaded to your YouTube channel. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library.
  • Page 106: Create Playlists In Google Play Music

    Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music  The Play Music app opens to the library. 2. Tap and select My Library category to choose Artist or Albums. 3.
  • Page 107 2. Tap and enter your notes. 3. Tap  The memo is saved. Useful Apps and Features...
  • Page 108: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 109: Wi-Fi

    3. You will see either Connected as a media device (MTP) or Connected as a camera (PTP).  The files on your phone can now be accessed via your computer.  For most transfers, you'll want to use Connected as a media device. ...
  • Page 110: Wi-Fi Settings

     The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. ...
  • Page 111: Wi-Fi Direct

     After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1.
  • Page 112: Bluetooth Information

    Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
  • Page 113: Connect To A Paired Bluetooth Device

    1. From home, tap Apps > Settings 2. Tap Bluetooth.  The Bluetooth settings open.  Nearby devices appear in the “Available devices” list.  If a target device is not detected, tap > Refresh to search again. 3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the device.
  • Page 114: Send Information Using Bluetooth

    Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer.
  • Page 115  When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications window, and then tap the notification.  When you open a received file, what happens next depends on the file type: •...
  • Page 116: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings to access your phone’s settings menu. From the home screen, tap Apps > Settings ■ Alternatively, you can drag the status bar down and tap Settings The table below outlines the top-level settings categories.
  • Page 117: Wi-Fi Settings Menu

    Language & input Set your display language and input method. Backup & reset Set your backup and reset your phone. Date & time Set your phone’s date and time. Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Regulatory &...
  • Page 118  The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. ...
  • Page 119: Bluetooth Settings

    Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings 2. Tap Bluetooth.  The Bluetooth settings open. Bluetooth Settings Operations ●...
  • Page 120: Data Usage Settings

    ● Cancelling Pairing: From Bluetooth settings, tap Settings next to a paired device name, and then tap FORGET.  This setting is available when Bluetooth is enabled. ● Enable Service from Paired Device: From Bluetooth settings, tap Settings next to a paired device name, and then mark Internet access or Contact sharing.
  • Page 121: More Settings

     With restriction turned on, drag the horizontal Limit slider up or down to set the data usage limit.  This setting is available when Mobile data is enabled. ● Enable Restriction on Mobile Data in Background: From the Data usage window, tap Menu >...
  • Page 122: Sound & Notification Settings

    1. From home, tap Apps > Settings 2. Tap More… > Default SMS app. 3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app.
  • Page 123: Display Settings

    3. Set your sound options.  Your sound settings are saved and applied. Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
  • Page 124: Storage Settings

     Your display settings are saved and applied. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Setting Description View the total space/free space in your phone memory and in an optional...
  • Page 125: Apps Settings

    Apps Settings Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description DOWNLOADED Check downloaded apps. ON SD CARD Check apps on your optional installed SD card. RUNNING Check running apps.
  • Page 126: Security Settings

    Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings 2. Tap Location. 3. Tap the on/off switch to enable location services.  Your phone’s location services are enabled. ...
  • Page 127: Screen Lock

    SMS message limit Tap to set SMS message sending frequency. Make passwords visible Toggle to show or hide passwords when entering form data. Device administrators View or turn off device administrators. Allow or deny installation of apps from sources other than the Google Unknown sources Play Store app.
  • Page 128: Disable The Screen Lock

    ● ● Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1.
  • Page 129: Backup And Reset

    Touch to open a list of the words you’ve added to the dictionary. Touch a Personal dictionary word to edit or delete it. Touch the add button (+) to add a word. Current Keyboard Set the default method for entering text. Android Keyboard (AOSP) View and set Android Keyboard options.
  • Page 130: Factory Data Reset

    Backup and Reset Option Description Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to Google servers. Backup account Select the account used to back up data. When reinstalling an application, backed up settings and data will be Automatic restore restored.
  • Page 131: Accounts

     Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. Complete the Setup Screens to start over. Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts.
  • Page 132: Accessibility Settings

    Set the date manually (only available when Automatic date and time Set date option is disabled). Set the time manually (only available when Automatic date and time Set time option is disabled). Select time zone Set the time zone manually (only when Automatic time zone is disabled). Use 24-hour format Enable or disable 24-hour format.
  • Page 133: Printing

    Auto-rotate screen Set the screen to rotate automatically when the phone is rotated. Speak passwords Set the phone to read passwords as they are entered. Accessibility shortcut Touch to turn on/ off the Accessibility shortcut. Text-to-speech output Set text-to-speech options. Touch to adjust the duration of touch and hold delay.
  • Page 134: System Updates

    Check for updates: Check the latest version and update. About DSS: DSS (Device Self Service) allows you to activate your device and check your usage. Access Activate this Device Options ■ From home, tap Apps > Settings > Activate this Device. Note: To use this feature, please turn on network.
  • Page 135: Copyright Information [Prepaid Only]

    Legal information Check copyright information, terms of use, etc. 4G settings Check the network provider and IP address. Check the phone’s model number. Model number Check the phone’s hardware version. HW version Check the phone’s software version. SW version Check the phone’s processor info. Processor info Android version Check the Android version number.
  • Page 136: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable.
  • Page 137: Specifications

    Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings.
  • Page 138: Boost Mobile Account Information And Help

    Boost Mobile Account Information and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help. For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at: boostmobile.com.
  • Page 139: Re-Boost

    Re-Boost Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account. Pay with Cash Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available.
  • Page 140: Regulatory Information

    SAR values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported SAR values of the ALCATEL ONETOUCH Elevate are: Head: 0.93 W/kg (1g)
  • Page 141: Using Your Phone With A Hearing Aid Device

    Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. Your ALCATEL ONETOUCH Elevate has an M4/T4 rating.
  • Page 142: Warning Statements

    the store. More information about hearing aid compatibility may be found at: fcc.gov, fda.gov, and accesswireless.org. This equipment complies with the hearing aid compatibility technical requirements of Section 20.19 of the rules. HAC Ratings: M4 T4 -2011. Warning Statements THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
  • Page 143: Index

    Index 3-way Calling, 56 Charger/Accessory Jack, 4 Accessibility, 124 Chrome, 82 Accessory Jack, 4 Clock Accounts Alarm, 95 Add new, 123 Stopwatch, 95 Manage, 123 Timer, 96 Settings, 123 World Clock, 95 Activation, 17 Conference Calling, 56 Alarm, 95 Contacts, 60 Android Keyboard, 29, 121 Add contact, 60 Answer a Call, 49...
  • Page 144 Labels, 77 Wireless networks, 117 New messages, 76 Location Services, 117 Read and reply, 76 Maps, 90 Read messages, 77 Memory, 116 Report phishing, 78 Messaging, 67 Report spam, 78 microSD Card Search, 78 Format, 116 Send message, 76 Mount, 116 Share pictures, 86 Unmount, 116 Switch accounts, 78...
  • Page 145 Power On, 15 Send messages, 67 Rotate, 17 Text-to-Speech, 121 Save a Phone Number, 61 Timer, 96 Screen Lock, 119 Touch, 16 Screen Rotation, 115 Touch and Hold, 16 Screen Timeout, 115 Touchscreen SD card Keyboard, 27 Format, 116 Turn off, 36 SD Card Turn on, 36 Mount, 116...

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