Table of Contents Get Started Your Phone at a Glance Set Up Your Phone Activation and Service Create Your Account and Pick Your Plan Activate Your Phone Manage Your Account Top-Up Your Account Set Up Voicemail Phone Basics Your Phone’s Layout Turn Your Phone On and Off Navigate Through the Menus Status Bar...
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Recent History Contacts View Contacts Contacts List Options Add a Contact Create a Group Save a Phone Number Edit a Contact Add or Edit Information for a Contact Assign a Ringtone to a Contact Delete a Contact Remove a Member from a Group Assign a Speed Dial Number to a Contact Messaging Text and Multimedia Messaging...
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Tools and Calendar Alarm Clock Calendar Add an Event to the Calendar View an Event Edit/Delete an Event Bluetooth Update Phone Phone Memory microSD Card Insert or remove a microSD Card View microSD Card Memory Format the microSD Card Use the Phone’s microSD Card as a USB Drive Transfer Files Between Your Phone and a Computer Calculator Stop Watch...
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Default Text Entry Accessibility Settings Call Answer Settings Airplane Mode Data Settings Roaming Settings Persistent Alerts Regulatory Information Specific Absorption Rates (SAR) for Wireless Phones FCC Radio Frequency Emission Using Your Phone With a Hearing Aid Device Warning Statements Copyright Information Index...
Get Started The following topics give you all the information you need to set up your phone and service the first time. Your Phone at a Glance The following illustration outlines your phone’s primary external features and buttons. Get Started...
Set Up Your Phone You must first install and charge the battery to begin setting up your phone. Install the Battery: 1. Remove the back cover using the notch in the bottom-left corner of the phone. 2. Insert the external microSD card into the slot with the gold contact facing down. To remove the external microSD card, gently press and slide it out.
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3. Insert the battery into the battery compartment, making sure the connectors align. Gently press down to secure the battery. Charge the Battery: 1. Insert the charger cable into the Charger/Accessory Jack on the bottom of the phone. 2. Plug the other end of the charger cable into an electrical outlet. You are advised to fully charge the battery ( ).
Note: The charging status bar will not float if your battery is extensively consumed. To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.
Top-Up Your Account Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at thousands of retailers and add money to your account from your phone or by logging in at virginmobileusa.com.
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations and descriptions below outline your phone’s basic layout.
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Key Functions Item Function Menu/OK Key Enter the main menu / Confirm an option Navigation Keys Press left / right / up / down to navigate menus and options Left softkey Messaging Right softkey Contacts List Send Key Recent Call (home screen) / Answer / Send a call End/Power Key Power on / Power off / End a call / Return to the Home screen 1 Key...
Turn Your Phone On and Off You can turn your phone on and off using the End/Power Key. Turn Your Phone On/Off Press and hold the End/Power Key Your screen remains blank while your phone is off (unless the battery is charging). Navigate Through the Menus Use the navigation keys to scroll through onscreen items.
Icon Status Silent Bluetooth Network (full signal) Network (no signal) Network (roaming) 1X network (data service) Alarm set Battery (charging) Battery (full charge) Notification Icons Icon Notification Missed call New message New voice mail Music playing Event Alarm Enter Text Your phone provides a convenient keypad to enter letters, numbers, and symbols whenever you are prompted to enter text.
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1. From a screen where you can enter text, press OPTIONS (right softkey) to change the text mode. (If you are in the message entry screen, press OPTIONS [right softkey] > Text Mode.) 2. Select one of the following options: ...
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Number Function 1, commonly-used symbols a, b, c, A, B, C, 2 d, e, f, D, E, F, 3 g, h, i, G, H, I, 4 j, k, l, J, K, L, 5 m, n, o, M, N, O, 6 p, q, r, s, P, Q, R, S, 7 t, u, v, T, U, V, 8 w, x, y, z, W, X, Y, Z, 9...
Phone Calls With Virgin Mobile service and your phone’s calling features, you can enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialpad. 1.
1. From the home screen, press CONTACTS (right softkey) to display the Contacts list. 2. Highlight a contact and then press to place a call. Call Using a Speed Dial Number Speed dial numbers let you dial numbers by pressing and holding a single number on the dialpad. ...
Mute the Ringing Sound To mute the ringer without rejecting the call, press the Volume Down Button. Reject an Incoming Call Press the End/Power Key to reject an incoming call and send the call to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
Use Traditional Voicemail to Access Your Messages 1. Touch and hold . If prompted, enter your voicemail password. 2. Follow the voice prompts to listen to and manage your voicemail messages. Use Another Phone to Access Messages 1. Dial your wireless phone number. 2.
Add New Contacts: Add a new contact or update existing. Contact Details: View detailed information of the incoming number. Main menu: Display the main menu list. 3-Way Call: Initiate a 3-way conference call. Contacts: Display your contacts list. ...
4. Press TALK to join calls. Your conference call is now in session. 5. To end the three-way call, press Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Using a Speed Dial Number You can store up to 99 numbers in your phone’s speed dial memory to make contacting friends and family easier.
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For additional options, press OPTIONS (right softkey): New group Contact details Delete Delete All Phone Calls...
Contacts Your phone’s Contacts help you stay in touch with family, friends, and colleagues by keeping track of all their contact information. The following topics explain how to use your phone’s Contacts. Personal Contacts Entries – Entries for an individual Your phone can store up to 600 personal Contacts entries.
Contacts List Options The Contacts List provides various options for managing your contact entries. New Group: Create a new a group for contacts(s). Edit Contact: Edit contact information. Delete Contact: Delete the contact you select. Delete All: Delete all contacts in the list. ...
Company Create a Group You can create a group by assigning personal Contacts entries as members and then naming the new group. Each group entry can contain up to 40 members for sending messages. 1. From the home screen, press CONTACTS (right softkey) > OPTIONS (right softkey) > New Group. 2.
Save a Phone Number You can save a phone number to Contacts directly from Recent History or Call History. 1. From the home screen, press 2. Highlight a phone number and press OPTIONS (right softkey) > Save Contact. 3. To add the number to an existing contact, press Update existing. To add a new contact, press Add New Contact.
1. From the home screen, press CONTACTS (right softkey). 2. Select a contact to display and then press OPTIONS (right softkey) > Delete Contact. 3. Press DELETE (left softkey) to confirm. Remove a Member from a Group You can remove a member from a current Group. 1.
Messaging Send messages to your family and friends with text messaging (SMS) and multimedia messaging (MMS). Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages (MMS) can contain text and pictures, recorded voice, audio or video files.
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files. 1. From the home screen, press MESSAGING (left softkey). 2.
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Read a Text Message 1. From the home screen, press MESSAGING (left softkey) > Messages. 2. Select the text message or message thread to open and read it. 3. If you have a new message notification, press OPTIONS (right softkey) to reply, forward or delete it. 4.
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4. Press YES (left softkey) to confirm. Messaging...
Music Your phone lets you discover, download, and listen to your favorite music through the Music Player application. It lets you listen to and organize music files you have loaded into your phone’s microSD card. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer.
Web and Data Your phone’s data capabilities let you wirelessly access the Internet. The following topics address your phone’s data connections and the built-in Web browser. Your phone supports a 1X network. Launch a Web Connection Launching a Web connection is as simple as opening the browser on your phone. 1.
From any open Web page, press OPTIONS (right softkey) > Browser settings. Startup page: Set startup page. Automatic Overview Mode: Turn on/off Automatic Overview Mode. Default zoom size: Select automatic or customized zoom value. Do not show images/Show images: Display or Hide images on the Web page. ...
Camera and Video You can use your phone's camera or camcorder to take and share pictures and videos. Your phone comes with a 2-megapixel camera that lets you capture sharp pictures and videos. Open or Close the Camera You can open the camera through the applications list and close it from the camera menu. In addition to using the applications list to open the camera, you may be able to launch the camera from within other applications such as Contacts or Messaging.
1. From the home screen, press > Photos > Camcorder. 2. If prompted, choose a recording mode: Video Mail or Long Video. 3. Press to start capturing video. 4. Press again to stop recording. 5. Press OPTIONS (right softkey) to Send, Play, Delete, or Review Album. View Pictures and Videos Using My Album Using My Album, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory.
1. From the home screen, press > Photos > My Album. 2. Select an image or video to view. Note: If you want to select another image or video, press to return to the My Album. Watch Videos Use the onscreen controls to play, pause, fast-forward or rewind the video. 1.
Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Alarm Clock Set multiple alarms using your phone’s Alarm application. 1. From the home screen, press > Tools > Alarm. 2. If you haven’t created an alarm yet, press CREATE NEW (left softkey). ...
1. From the home screen, press > Tools > Calendar. 2. Select a date that has an event. 3. To edit an event, select the event and then press EDIT (right softkey); to delete the event, press DELETE (left softkey). Event Reminders If you have set at least one reminder for an event, the upcoming event icon will appear.
microSD Card A microSD™ card is an optional accessory that allows you to store images, videos, music, documents, and voice data on your phone. Insert or remove a microSD Card Insert the external microSD card into the slot with the gold contact facing down. To remove the external microSD card, gently press and slide it out.
Use the Phone’s microSD Card as a USB Drive To transfer music, pictures, and other files from your computer to your phone’s microSD card, you need to set the phone’s microSD card as a USB drive. For more details about transferring content between your phone and a computer, see Transfer Files Between Your Phone and a Computer.
Stop Watch Your phone provides a convenient and easy-to-use Stop Watch application. From the home screen, press > Tools > Stop Watch. Voice Memo Record audio memos using your phone’s Voice Memo application. From the home screen, press >...
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Wallpaper Settings Select and assign your phone’s background wallpaper.
Volume Settings Use the Volume settings menu to configure the incoming ringer volume, playback volume, and key beeps. From the home screen, press > Settings > Volume. Ringtone Settings Use the Ringtones settings menu to configure options related to incoming calls, voicemail, messages, power up/down, and battery alert.
Reset Phone Your phone’s reset menu erases all data from the phone’s application storage, including messages, phones calls, downloaded application, etc. Tip: Before performing a factory data reset on your phone, you may want to remove the microSD card to avoid losing any data you may have stored on it.
Call Answer Settings The Call Answer settings menu lets you determine how calls are answered on your phone. From the home screen, press > Settings > Others > Call Answer. Airplane Mode Airplane Mode allows you to use many of your phone’s features, such as Camera and Music, when you are on an airplane or in any other area where making or receiving calls or data is prohibited.
SAR values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported SAR values of the ALCATEL ONETOUCH RETRO are: Head: 1.075 W/kg (1g) Body-worn: 1.473 W/kg (1g)
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Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. Your ALCATEL ONETOUCH RETRO has an M4/T4 rating.
Warning Statements THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under license by Virgin Mobile. ALCATEL is a trademark of Alcatel-Lucent used under license by TCT Mobile Limited. ONETOUCH and RETRO are trademarks of TCT Mobile Limited. Other marks are property of their respective owners.
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Index Contact 24 Create a Group 22 3-way Calling 17 Delete 23 Edit 23 Make call from 13 Accessibility 42 Remove a Member from a Group 24 Activate Your Phone 4 Save a phone number 23 Activation and Service 4 Contacts List 20 Airplane Mode 43 Contacts List Options 21 Alarm Clock 35 Copyright Information 47 Answer a Call 14 Create Your Account and Pick Your Plan 4 Auto Pay 5...
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Phone Calls 13 Emergency numbers 14 In-call Options 16 Make calls 13 Incoming Call Options 16 Answer 14 Receive 14 Reject 15 Recent History 18 Using Call Logs 13 Using contacts 13 Key Functions 8 Using phone keypad 13 Keypad 10 Using speed dial 14 Phone Illustration 1 Phone Information 41 Phone Layout (illustration) 6 Language 42 Phone Number Language &...
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Text Entry 10 Text Input Default 42 Text Messaging Conversations 26 Notifications 26 Send messages 25 Tools 35 Top-Up Your Account 5 Turn Your Phone On and Off 9 Typing 10 Update Phone 36 USB 38 Video Camera Record video 32 Videos Record 32 View 33 Watch 34 Voice Memo 39 Voicemail 15 Notification 15 Retrieve messages 15 Set up 15 Setup 5 Volume Settings 41 Wallpaper 40...
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