Download Print this page

Troubleshooting - Keystone AD-01 Installation & Programming Manual

Slave pstn auto dialer

Advertisement

Remove the power supply and the telephone line. Take the Auto Dialer down from the wall and remove the 9V
battery (if used). Inside the battery compartment is a switch, move it to the ERASE position, place the power back
onto the system then press DELETE on the keypad twice, there will be a 2 short beeps from the Auto Dialer.
Remove the power supply again, place the switch back to the NORMAL position, then restore the power again,
including replacing the battery (if required). The Auto Dialer will now have returned back to factory default settings.
Replace the telephone line and place the Dialer back onto the wall.
Note of caution
1. A leaking battery will result in poor performance and could damage the system. It is recommended that the
batteries be periodically checked. Change the battery at least once a year to maintain the system.
2. Do not mount the Auto Dialler in areas that are exposed to extreme heat or moisture, as this could adversely
affect the performance of the system.
3. Use only a damp cloth and general household cleaning agent to wipe the unit clean. Do not use turpentine,
thinner, gasoline or similar substances to clean the unit.
Q: I have connected the Dialer to an Alarm Panel. The panel has activated, but there is no image appearing on
the Dialer's LCD display and it is not dialing out.
A: Check the following carefully.
Does the Dialer have a 12V supply – either from the panel or via a 500ma 12V mains adaptor ?
i)
ii) Have you made the correct connections to the Trigger 1 and 2 inputs (either switched negative or relay) ?
iii) Is the Dialer On/Armed ? (If you have been programming, then it will have been in the Off mode and you
will have to turn it back to On/Armed mode again). Enter your 4 digit code + Enter to turn ON/Arm.
Q: The Dialer's input has been activated correctly and the image "Trig 1" or "Trig 2" appears on the LCD display
to indicate this. However, the voice message is not being received by the number it is meant to be dialing.
A: Check the following carefully.
i)
Have you activated the correct Dialer trigger ? You may have programmed different numbers to call out
for Trigger 1 and Trigger 2.
ii) Have you entered the correct telephone number to call and/or entered a wrong digit by mistake?
iii) If you think the Dialer should be calling a particular number, have you actually de-selected that number for
that trigger by mistake ? Go to Programming Section 6. To check the numbers that are being dialed in
sequence for Trigger 1, press 1234 (code) > Program > 6 > Enter >1. You should now see various
numbers between 1 and 0 illuminated. If a number is unlit, it means it is not being dialed for Trigger 1.
Toggle numbers on/off by pressing that number on the keypad. A number must be lit in Section 6 if it is
being dialed for that trigger.
How to reset the Auto Dialer
Trouble Shooting

Advertisement

loading