Saeco GAGGIA VELASCA CMF-OTC Service Manual
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Saeco GAGGIA VELASCA CMF-OTC Service Manual

Saeco GAGGIA VELASCA CMF-OTC Service Manual

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Coffee Machine

Service
General Information
Description
Housing material
Size (w x h x d)
Weight
Power Cord length
Control panel
Water tank
Coffee bean hopper capacity
Coffee grounds drawer capacity
Pump pressure
Boiler
Safety devices
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Saeco International Group
Service Manual
Value
Thermoplastic material
256mm x 340mm x 440 mm (data may vary depending on the model)
9.0 kg (data may vary depending on the model)
1.2m
Front panel
1.5 litres
300 g
10
15 bar
Stainless steel type
Thermal fuse
Subject to modification
GAGGIA VELASCA CMF-OTC
Rev. 00 MARCH 2017
01/03/2017

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Summary of Contents for Saeco GAGGIA VELASCA CMF-OTC

  • Page 1: Coffee Machine

    Thermal fuse All parts of this document are the property of Saeco International Group. All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.

  • Page 2: Table Of Contents

    1.2. Tools and resources 5.3. Error Codes for Out of Order alarm 1.3. Material 5.4. Saeco Service Center - Quick Start Guide 1.4. Safety warnings 1.5. Service POLICY grid as used for coffee machines 1.6.1. External machine parts (CMF) Service and maintenance 1.6.2...

  • Page 3: Introduction

    GAGGIA VELASCA CHAPTER 1 INTRODUCTION...

  • Page 4: Documentation Required

    Digital thermometer Scale limit > 150°C 996530009845 Serkit Tool needed for programming with SSC Tool used to flash the SW on the machines (for SSC (Saeco Service Center) SW upgrade and diagnostics mode). Refer to SDA_111359. 1.3 Material 12NC Material...
  • Page 5 GAGGIA VELASCA 01 INTRODUCTION When the machine arrives at the Service Center in descaling mode interrupted, or making Descal- ing, be very careful not to come into contact with the Descaler. After the product has been repaired, it should function properly and has to meet the safety require- ments and legal regulations as officially laid down at this moment Water Flowmeter...

  • Page 6: Service Policy Grid As Used For Coffee Machines

    GAGGIA VELASCA 01 INTRODUCTION Service POLICY grid as used for coffee machines For IN WARRANTY repairs is raccomanded to use when and where possible the single compo- nents, available in the exploded views of the coffee machines or of the specific components. If you find the information “SEE THE EXPLODED VIEW E..”...

  • Page 7: External Machine Parts (Cmf)

    GAGGIA VELASCA 01 INTRODUCTION 1.6.1 External machine parts (CMF) Coffee bean hopper lid Coffee bean hopper Power cord socket Water tank Pre-ground coffee compart- ment Grinder adjustment knob Control panel Coffee grounds container Dispensing spout 10 Drip tray 11 Drip tray cover 12 Drip tray full indicator 13 Espresso button 14 Espresso lungo button...

  • Page 8: External Machine Parts (Otc)

    GAGGIA VELASCA 01 INTRODUCTION 1.6.2 External machine parts (OTC) Coffee bean hopper lid Coffee bean hopper Power cord socket Water tank Pre-ground coffee compart- ment Grinder adjustment knob Control panel Coffee grounds container Dispensing spout 10 Drip tray 11 Drip tray cover 12 Drip tray full indicator 13 Espresso button 14 Espresso lungo button...

  • Page 9: Internal Machine Parts

    GAGGIA VELASCA 01 INTRODUCTION 1.6.3 Internal machine parts Grinding adjustment insert Coffee grinder Coffee grinder motor Boiler PW/CPU P.C.B. Safety valve Pump motor resistance grinder Turbine Valve Boiler pin...

  • Page 10: Technical Specifications

    GAGGIA VELASCA CHAPTER 2 TECHNICAL SPECIFICATIONS...

  • Page 11: Machine Parameters And Performance

    GAGGIA VELASCA 02 TECHNICAL SPECIFICATION 2.1. Technical specifications Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W 120 V~ 60 Hz 1500 W Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card Safety system: 2 thermostats at 190°C one shot...
  • Page 12 GAGGIA VELASCA 02 TECHNICAL SPECIFICATION RINSE Initial rinse Final rinse When performed When the machine is switched When the machine is switched off on and the boiler temperature is electronically, manually or auto- ≤ 50°C matically after 30', if at least one coffee has been dispensed, be- fore switching off No.

  • Page 13: Specification For The Measurement Of The Coffee Products

    GAGGIA VELASCA 02 TECHNICAL SPECIFICATION 2.3. Specification for the measurement of the coffee products temperature. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass. In order to consider these phenomena and to introduce measures that allow comparisons in controlled conditions, below guidelines must be followed: Conditions: a) Water temperature in tank: 23°C (+/-2°C).

  • Page 14: Specification For The Measurement Of The Milk Products

    GAGGIA VELASCA 02 TECHNICAL SPECIFICATION 2.3.1. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrigerator temperature Trefr. (between 4 to 10°C) must be used. The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter of 70mm, brewing 100gr of product.
  • Page 15 GAGGIA VELASCA 02 TECHNICAL SPECIFICATION How to measure the milk cream. The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr.. Manual systems (Pannarello) Pour 100cc.

  • Page 16: Brief Instructions

    GAGGIA VELASCA CHAPTER 3 BRIEF INSTRUCTIONS...

  • Page 17: Customer Menu Gagia Velasca Cmf

    GAGGIA VELASCA 03 BRIEF INSTRUCTIONS 3.1. Customer menu Gaggia Velasca CMF Control Panel Espresso brew button Steam button and UP button and ESC button Long espresso brew Hot water button button AROMA STRENGTH but- MENU button and DOWN ton and OK button button ON/OFF button 3.2.

  • Page 18: Warning Icons

    can exit by pressing the standby button. If this occurs, empty and rinse Warning signals are displayed in red. Below you nd a list of the The brew group is not in the machine. Insert the group. Close the service door. carefully the water tank, then ll it up to the CALC CLEAN level.
  • Page 19 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS Always empty the coffee grounds container while the machine is ON. If the coffee grounds container is emp- The coffee grounds container was tied while the machine is switched emptied while the machine was off, the coffee cycle counter is not re- The coffee grounds switched off.
  • Page 20 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS The coffee blend is not the correct Try another coffee blend. one. The machine is performing its Brew a few cups of coffee. self-adjustment. Preheat the cups by rinsing them with The cups you use are cold. hot water.
  • Page 21 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS The milk carafe is incompletely Check that all the components assembled. have been assembled correctly. (OTC) The AquaClean fil- You have to dispense at least 10 cups ter cannot be ac- (of 100ml each) before you can ac- tivated as the tick A filter has just been activated.
  • Page 22 GAGGIA VELASCA 03 BRIEF INSTRUCTIONS You try to install another filter Only the AquaClean filter will fit than the AquaClean filter. Empty the drip tray when the drip tray The drip tray is too full and over- full indicator pops up through the drip flowed.

  • Page 23: Operating Logic

    GAGGIA VELASCA CHAPTER 4 OPERATING LOGIC...

  • Page 24: Water Circuit

    GAGGIA VELASCA 04 OPERATING LOGIC 4.1 Water circuit...

  • Page 25: Coffee Cycle

    GAGGIA VELASCA 04 OPERATING LOGIC 4.2. Coffee cycle Main switch ON START STOP Time Coffee grinder Pulses (Dosage) Heating approx. 45 sec. Pump Pump operation (flow meter pulses) in accordance with the amount of product selected. Brewing unit gear motor Heating Ready Coffee cycle...

  • Page 26: Single Microswitch

    GAGGIA VELASCA 04 OPERATING LOGIC 4.3. Single microswitch Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm. - The boiler begins to heat the water for approx.

  • Page 27: Coffee Grinder 230V

    GAGGIA VELASCA 04 OPERATING LOGIC 4.4. Coffee grinder 230V The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2). The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5) 4.5.

  • Page 28: Coffee Lack Detection And Coffee Grinder Blocked 230V

    GAGGIA VELASCA 04 OPERATING LOGIC 1) When the system get the stability (i.e. the system got the current target) the coffee doses should be: A2/3 A4/5 ±1,5 grams with medium grinding (500±60μm) and using coffee of test. 2) the 3 grinding times are always: <T <T beside, every grinding time is, respectively:...

  • Page 29: Water Level Detection (Water Tank)

    GAGGIA VELASCA 04 OPERATING LOGIC 4.7. Water level detection (water tank) “Water low” message (water reserve) Function: Water tank The water level is monitored by a capacitative sensor, located one third of the way up the water tank wall. If the electronics assembly detects, by means of the sensor, that the amount of water in the tank has dropped below the above mentioned Sensor level, a water reserve remains available for the dispensing process...

  • Page 30: Aquaclean Water Filter

    GAGGIA VELASCA 04 OPERATING LOGIC 4.9. AquaClean water filter The AquaClean filter is designed to reduce limescale deposits in the coffee machine and provide filtered water to preserve the aroma and flavor of each cup of coffee. By using a series of 8 AquaClean filters, there is no need to descale the machine for 5000 cups (It depends both on the type of coffee used, rinsing and cleaning programs).

  • Page 31: Service Mode

    GAGGIA VELASCA CHAPTER 5 SERVICE MODE...

  • Page 32: Test Mode

    GAGGIA VELASCA 05 SERVICE MODE Test Mode Introduction This document describes the manual Test Mode of the GAGGIA VELASCA coffee appliance. To enter Test Mode To activate the manual Test Mode the user must press at the same time the “Espresso” and “Menu” (“Special Drinks”...
  • Page 33 Filename Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 GAGGIA VELASCA 05 SERVICE MODE Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 When accessing the Test Mode all the loads are turned off. 1.1 Entering Page When accessing the Test Mode all the loads are turned off.
  • Page 34 PINK Pressing button N°7 turns the STANDBY LED on. To test button N°4 it must be pressed just one time because it causes the CA to navigate to the next page ERRORS occur if: GAGGIA VELASCA 05 SERVICE MODE “ON” word does not appear or stays fixed on screen. In this case it’s necessary to check the communication flat cable connected between the keyboard and the CPU-Power board.
  • Page 35 Test Mode INTELIA EVO V2 AMF Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 GAGGIA VELASCA 05 SERVICE MODE 1.4 Page 3 (BU) 1.4 Page 3 (BU) 1.4 Page 3 (BU) Initial condition 1.4 Page 3 (BU)
  • Page 36 Filename Filename Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 GAGGIA VELASCA 05 SERVICE MODE Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename 1.5 Page 4 (EV - PUMP) Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 1.5 Page 4 (EV - PUMP)
  • Page 37 Filename GAGGIA VELASCA 05 SERVICE MODE Test Mode INTELIA EVO V2 AMF Filename Intelia_EVO2_AMF_TestMode_V05 Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Filename Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Heater Temperature monitoring Filename Heater Temperature monitoring The red-circled number shows the heater temperature in Celsius Test Mode INTELIA EVO V2 AMF Intelia_EVO2_AMF_TestMode_V05 Heater Temperature monitoring...

  • Page 38: Steam Out

    GAGGIA VELASCA 05 SERVICE MODE Steam Out Not mandatory, but if necessary, before executing the steam out procedure, descale the machine Filename taking care to remouve the Aquaclean filter from the appliance. Steam Out Intelia EVO 2 OTC/AMF Intelia_EVO2_Stea In case the filter on the machine is active (or it’s in the machine) provide the consumer with a new Filename m_Out_V03.doc Filename...

  • Page 39: Error Codes For Out Of Order Alarm

    Heater time-out fail Zero-Crossing fail Saeco Service Center - Quick Start Guide Saeco Service Center (SSC) is a tool with which you can re-program the machine and check the diagnostic of the same. You can download the software from the following link: http://logsave.logtronics.com/SSC2/publish.htm...

  • Page 40: Service And Maintenance

    GAGGIA VELASCA CHAPTER 6 SERVICING AND MAINTENANCE...

  • Page 41: Repair Flow

      Repair Flow  GAGGIA VELASCA 06 SERVICING AND MAINTENANCE     6.1. Repair flow         Proces stap  Saeco no.  Action      Visual inspection (transport damage) take care for pictures Intake  1      2  Check  Type/serialnumber      Log all available accessory      Diagnosis ...
  • Page 42     Grinder  Is the grinder noise normal    Steam      Steam  Does the steam work      Hot Water  Does the hot water work  GAGGIA VELASCA 06 SERVICING AND MAINTENANCE     Milk  (if  applicable)    Cappuchino  Does the cappuccinatore produce good froth      Leakage      Leakage  14  Did the product leak during the testing      15  Draining the circuit (in winter)   ...

  • Page 43: Disassembly

    GAGGIA VELASCA CHAPTER 7 DISASSEMBLY...

  • Page 44: Outer Shell

    GAGGIA VELASCA 07 DISASSEMBLY 7.1. Outer shell GAGGIA VELASCA OTC GAGGIA VELASCA CMF Remove the water tank, bean hop- per cover, drip tray, dump box, brewing unit, carafe or hot water dispenser, pannarello or cap- pucinatore. Unscrew the screws Lift the top cover Unscrew the screws highlighted and remove highlighted and re- the carcass left side...

  • Page 45: Grinder Blades

    GAGGIA VELASCA 07 DISASSEMBLY 7.3. Grinder blades To extract the top sup- Turn grinder port of the appliance, blades anticlockwise press on the grinding out of the support. adjustment spindle (A) and turn the support anticlockwise until it unhooks. Turn the grinder blades clockwise out of the support.

  • Page 46: Carafe Connection And Hot/Steam Water Dispenser

    GAGGIA VELASCA 07 DISASSEMBLY 7.5.Carafe connection and hot/steam water dispenser 1) Unscrew the screws highlighted and remove the front cover body graft carafe 2) Remove teflon tube graft carafe 7.6. Removing tap Unscrew the screws highlighted and release the insert bottom casing for Unscrew the screws convenient access to the dismantling of the tap highlighted, remove...

  • Page 47: Boiler

    GAGGIA VELASCA 07 DISASSEMBLY 7.9. Boiler Unscrew the screws highlighted and release Unscrew the screws highlighted and disconnect the boiler cover and remove the electrical and water connections 7.10. CPU board Unscrew the screws hi- Remove the card from ghlighted, remove the its holder and remo- electrical connection...

  • Page 48: Gear Motor

    GAGGIA VELASCA 07 DISASSEMBLY 7. 12. Gear motor Loosen the screws as illustrated, remove the pin boiler and the gear motor cover. The following are located inside the compartment protected by the casing: - Electric motor (A) with gears (B) and (C) for transmission and timing of the dispenser.

  • Page 49: Fitting And Removing Oetiker Clamps

    GAGGIA VELASCA 07 DISASSEMBLY 7.13. Fitting and removing Oetiker clamps 1) Boiler connection 2) Other connections Replacing the hoses 1) Use a suitable pair of pliers to remove the clamp (as illustrated) 2) Tighten the clamp as illustrated...

  • Page 50: Notes

    GAGGIA VELASCA CHAPTER 8 NOTES...
  • Page 51 GAGGIA VELASCA 08 NOTES...

  • Page 52: Water Circuit Diagram

    GAGGIA VELASCA CHAPTER 9 WATER CIRCUIT DIAGRAM...
  • Page 53 GAGGIA VELASCA 09 WATER CIRCUIT DIAGRAM 9.1. Water circuit diagram...

  • Page 54: Electrical Diagram

    GAGGIA VELASCA CHAPTER 10 ELECTRICAL DIAGRAM...
  • Page 55 GAGGIA VELASCA 10 ELECTRICAL DIAGRAM 10.1. Electrical diagram...

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