Requesting Service; Diagnosing Tv Operational Issues - Samsung NU100 series E-Manual

Requesting service

Settings
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select
registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
" You must agree to the terms and conditions for the service request.
" This function may not be supported depending on the geographical area.
" This function requires an Internet connection.

Diagnosing TV operational issues

You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings
You can use the Picture Test
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and TV factory reset functions.
Start Picture Test
●
Start Sound Test
●
Signal Information
●
Start Smart Hub Connection Test
●
Reset Smart Hub
●
Reset
●
Support Request Support
Request Now
Support Self Diagnosis
to help diagnose video issues and the
Try Now
or Schedule Appointment
Try Now
Sound Test
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Send. Your service request will be
to diagnose sound issues. You can also