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Troubleshooting - Kyocera K2000 User Manual

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TROUBLE SHOOTING
If you meet a trouble on your phone operation, please check the followings.
These checks enable you to save the time and expense due to the unnecessary
after-service.
1. When Enter PIN appears at the power-up.
The PIN check is currently enabled.
You must enter the PIN supplied together with your SIM card. You can disable
the PIN check if you want, please see Security Setting menu in section F.
2. When Insert SIM screen appears at the power-up.
Please check that your SIM card is inserted adequately.
3. When Enter Lock Code appears at the power-up.
Your phone is phone locked.
You must enter the Lock Code supplied together with your phone.
4. No Service appears.
You probably are in the area out of the coverage of a GSM/DCS network.
5. If any tone is not generated when you press a keypad.
You need to check the Silence Mode setting.
You need to check the Type and Volume option of Key Tone menu.
You need to check Profiles menu.
6. If an audible alert is not made when a call is received.
You need to check the Silence Mode setting.
You need to check the Type and Volume option of SMS Alert Tone menu.
You need to check Profiles menu.
7. If an audible alert is not made when an alarm is expired.
You need to check the Silence Mode setting.
8. If an outgoing call is not made.
You have probably set an outgoing calls barring option. You need to check Call

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