WhisperKool Extreme 3500tiR Owner's Manual page 29

Unit leaks water
Possible cause
Unit is level
Drain line clogged or kinked
Drain is clogged, preventing water from escaping
Drain line does not have a downward slope
Coil is iced, causing drip tray to freeze and water to overflow
Unit runs but does not cool
Possible cause
Lack of airflow
Compressor not running
Unit undersized
Compressor is overheating
Evaporator fan runs but compressor does not
Possible cause
Compressor and/or starting components faulty
Compressor may have overheated
Compressor runs but evaporator fan does not
Possible cause
Faulty fan motor
Faulty thermostat
Compressor short cycles
Possible cause
Thermostat location
Unit low on refrigerant charge
Condensing fan motor/capacitor faulty
Compressor and/or starting components faulty
Humidity in cellar too low
Possible cause
Not enough moisture
Solution
System should have a two-degree (2°) pitch towards the exhaust side
Check drain line to make sure water can flow freely
1. Disconnect exterior drain line and clear it out; run provided drain
line brush through the drain port and into the interior drain line.
2. Open access door and, using a flashlight, check drain line for
blockage; drop a pan tab into the drip tray to prevent further
blockages.
Fix drain line so there is a downward slope from the unit to the drain
Melt ice with blow drier. Soak up with a towel.
Solution
Make sure fan is unobstructed and coil is clean
Call Customer Service at 1-800-343-9463
Call Customer Service at 1-800-343-9463
Shut unit off for 1 hour to allow compressor to cool. Turn back on
and check for cooler air to flow out. If compressor runs, check for and
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463.
Solution
Call Customer Service at 1-800-343-9463
Shut unit off for 1 hour to allow compressor to cool. Turn back on
and check for cooler air to flow out. If compressor runs, check for and
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463.
Solution
Call Customer Service at 1-800-343-9463
Call installing technician to troubleshoot
Solution
Move thermostat out of airflow
Call Customer Service at 1-800-343-9463
Call Customer Service at 1-800-343-9463
Call Customer Service at 1-800-343-9463
Solution
Install a humidifier or decorative fountain in the wine cellar
Extreme Series
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