Lambda EMS 7.5-75 Operator's Manual page 13

This instrument received comprehensive mechanical and electrical inspection before
shipment. Immediately upon receipt from the carrier, and prior to operation, this instrument
should be visually inspected for any damage that may have been incurred during shipment.
If such inspection reveals internal or external damage in any way, a claim should be filed
with the carrier. A full report of the damage should be furnished to the claim agent and
forwarded to Lambda EMI, Inc., noting the model and serial number of the equipment.
Lambda EMI will determine the proper course of action and arrange for repair or
replacement. Before returning any equipment to the factory, the following steps should be
taken:
1. Notify Lambda EMI, Inc., Customer Service Dept. at telephone number (732)-922-9300.
Give a full description of the difficulty, including the model and serial number of the
unit in question. Upon receipt of this information, Lambda EMI will assign a Return
Material Authorization number (RMA) and provide shipping instructions.
2. Equipment returned to Lambda EMI must be packed in such a manner as to arrive
without incurring any damage. The shipping container must be marked with the RMA
number in legible numbers near the shipping label. Any returned unit must have its
RMA number clearly displayed on the outside of the container in order to be accepted.
3. For non-warranty repairs, Lambda EMI will submit a cost estimate for the customer's
approval prior to proceeding.
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83-473-000 Revision J
General Information