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Summary of Contents for Zte Warp Connect
- Page 1 Sprint User Guide A downloadable, printable guide to your ZTE Warp Connect and its features. Available applications and services are subject to change at any time.
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Page 2: Table Of Contents
Table of Contents GETTING STARTED Introduction About the User Guide Package Contents Additional Information Trademarks Set Up Your Hotspot Parts and Functions Reset Your Hotspot Charge the Battery Charge Using the AC Adapter Charge Using a PC Connection nano-SIM Card Turn Your Hotspot On and Off USING YOUR DEVICE Basic Operations Basics Device Installation Wi-Fi (WLAN) Overview Web UI Overview Home Connected Devices Settings Tab Wi-Fi Basic Settings Wi-Fi Advanced Settings Mobile Network Settings Device Settings Advanced Router Settings About Support GETTING HELP For Assistance Troubleshooting... - Page 3 Specifications Sprint Account Information and Help Copyright Information INDEX...
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Page 4: Getting Started
Getting Started The topics in this section will introduce you to your device and its features and help you get set up for use. Getting Started... -
Page 5: Introduction
Introduction The following topics describe the basics of using this guide and your new hotspot. About the User Guide Thank you for purchasing your new ZTE Warp Connect. The following topics explain how best to use this guide to get the most out of your hotspot. Before Using Your Hotspot Read the Quick Start Guide and Important Information booklet that were packaged with your hotspot thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your hotspot's setup at the time of purchase. Screenshots and Key Labels Screenshots and Key labels are provided for reference only. Actual windows, menus, etc., may differ in appearance. Other Notations In the user guide, the hotspot may be referred to either as "MF920VS," "hotspot," or " ZTE Warp Connect." Package Contents See below for details on everything you will find in the box for your ZTE Warp Connect. ZTE Warp Connect Mobile Hotspot AC Adapter USB Cable ... -
Page 6: Additional Information
Additional Information The following list describes additional information useful to know before you begin using your ZTE Warp Connect. Your hotspot accommodates software updates. Always use the latest software. Note that connection speeds may drop or connections may be disabled depending on line traffic or connection environments. Trademarks ZTE and ZTE logo are trademarks or registered trademarks of ZTE Corporation in China/other countries. Copyright © 2017 ZTE Corporation. All rights reserved. Microsoft Windows Operating System is indicated in its abbreviated form as Windows. The names of companies, products, and services used in this guide are registered trademarks or trademarks of the respective companies. Getting Started Introduction... -
Page 7: Set Up Your Hotspot
Set Up Your Hotspot The following topics give you all the information you need to set up your hotspot the first time. Parts and Functions These topics illustrate your hotspot’s primary parts and key functions. Note: Your hotspot's layouts are subject to change. This user guide uses sample images only. Hotspot Layout The following illustration outlines your hotspot’s primary external features and keys. Part Description 1. External antenna Plug external antenna to strengthen signal. interface 2. Reset hole Reset your Hotspot to its factory default settings. 3. Charging/ micro-USB Connect the micro-USB cable for charging or tethered jack connections. 4. LCD screen View device status and display the options menu. 5. nano-SIM card tray Install the nano-SIM card. 6. Function (FUNC) key ... -
Page 8: Reset Your Hotspot
Icons Icon Description Network signal strength Network type Roaming status Connected to the Internet Wi-Fi status and the number of connected users Battery level Reset Your Hotspot If you need to reset the device to factory default settings, use a pin to press and hold the Reset hole (shown below) for 3-10 seconds. Charge the Battery Follow these instructions to charge your hotspot's battery using either the included AC adapter or via a USB connection on your computer. Battery Charging Cautions Charging Conditions: Under low temperatures charging performance decreases. Charge in temperatures between 0°C – 55°C. Do not charge in places where there is high humidity. USB charging may be unavailable depending on hotspot temperature. Use Supplied Accessories: Always use the supplied AC adapter or micro USB cable. Getting Started Set Up Your Hotspot... -
Page 9: Charge Using The Ac Adapter
Precaution for Extended Use: Your device may become hot when used for a long time or while charging, especially in high temperatures. Prolonged contact with skin may cause low- temperature burn injuries. Charge Using the AC Adapter Follow these instructions to charge your hotspot using the included AC adapter. 1. Plug the USB connector into the charging/micro-USB jack on the bottom of your hotspot. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet. 4. After charging, disconnect the hotspot from the charger. Unplug the AC adapter from the outlet, and remove the USB cable from the hotspot and the AC adapter. ZTE Warp Connect and AC Adapter Becoming Warm or Hot Your hotspot and the AC adapter may become warm while charging. This is not a malfunction. However, stop using them immediately if they become extremely hot; this could indicate a malfunction. Getting Started Set Up Your Hotspot... -
Page 10: Charge Using A Pc Connection
Charge Using a PC Connection Before using a PC connection to charge your hotspot, ensure that the computer is turned on. 1. Insert the small end of the USB cord into the charging/micro-USB jack on the bottom of your hotspot. 2. Insert the large end of the USB cord into an external USB port on your computer. 3. After charging, remove the USB cable from both the hotspot and the computer. nano-SIM Card The nano-SIM card is an IC card containing the phone number associated with the hotspot and other customer information. Your hotspot’s nano-SIM card is preinstalled and should only be accessed if directed by a customer service representative. Handling a nano-SIM Card Keep the following in mind when handling a nano-SIM card. You are responsible for any damage caused by inserting the nano-SIM card in another-brand IC card reader, etc. Sprint is not responsible in such a case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage nano-SIM card. See instructions included with nano-SIM card for handling. The SIM card is the property of Sprint. The SIM card is replaceable (at cost) in case of loss/damage. Return the nano-SIM card to Sprint when canceling subscription. ... - Page 11 It is recommended that you keep a separate copy of information that is stored on nano-SIM card. Sprint is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM card or hotspot (SIM card inserted) is lost or stolen. For details, contact Customer Service. Always power off the hotspot before inserting/removing the nano-SIM card. Insert nano-SIM Card Follow these instructions to insert a nano-SIM card. Remember to power off your hotspot before inserting a SIM card. Note: Your hotspot’s nano-SIM card is preinstalled. These instructions are for reference only. 1. Insert the end of a small paper clip or other eject tool into the hole beside the nano-SIM card slot. 2. Remove the existing nano-SIM card (if present) from the tray. Getting Started Set Up Your Hotspot...
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Page 12: Turn Your Hotspot On And Off
3. Hold the replacement nano-SIM card with the contacts facing upwards and place it into the tray. Insert gently with gold IC chip facing upward. 4. Gently push the card tray fully back into the slot. Turn Your Hotspot On and Off The instructions below explain how to turn your hotspot on and off. Turn Your Hotspot On Press and hold the Power key. Your hotspot's Wi-Fi function activates and automatically connects to the Internet. Turn Your Hotspot Off Press and hold the Power key to turn the hotspot off. Your hotspot will power off. Getting Started Set Up Your Hotspot... -
Page 13: Using Your Device
Using Your Device The topics in this section o utline how to use your ZTE Warp Connect mobile hotspot. Using Your Device... -
Page 14: Basic Operations
Basic Operations The following topics outline basic features and operations of your device. Basics The following topics offer an overview of your device’s basic operations. Device Installation The ZTE Warp Connect works with your wireless service provider’s cellular network. Put the ZTE Warp Connect in a place where there is a strong signal from a signal tower, typically near a window or outside wall. Wi-Fi (WLAN) Overview Below are some basics of your device's Wi-Fi (WLAN) function. Wi-Fi (WLAN) Information Advanced Settings: Change your devices Wi-Fi (WLAN) settings as required. Simultaneous Connection: Use your device to connect up to 10 Wi-Fi devices simultaneously. Automatic Updates for Optimizing Wi-Fi Connection: When connected by Wi-Fi, connection optimizing settings may be automatically received and updated. Wi-Fi (WLAN) Usage Cautions For added security, it is recommended that you change the default network name (SSID) and security key (WPA) after setting up your device. Using Your Device Basic Operations... -
Page 15: Web Ui Overview
Enter the Wi-Fi router's SSID and WPA keys to connect non-WPS-compliant Wi-Fi devices. These settings should be performed when the device is connected the first time to another Wi-Fi device. Thereafter, simply activate Wi-Fi (WLAN) to automatically connect your hotspot to the Wi-Fi (WLAN) device. Activate Wi-Fi (WLAN) Function Follow the instructions below to activate your device's Wi-Fi function and connect to the Internet via an available LTE network connection. Your device searches for and makes a connection automatically upon powering up. Use the Web UI to select a network. 1. Turn on your ZTE Warp Connect and your Wi-Fi enabled d evice. 2. Open the Wi-Fi application or controls on the computer or W i-Fi enabled device that you want to connect to your ZTE Warp Connect and find the Wi-Fi name ‘ SprintHotspot_xxx’. 3. When prompted, enter your Wi-Fi password. 4. Your Wi-Fi enabled device is now connected to the Internet. Note: You can view the label on the device to get the default Wi-Fi SSID and password. Web UI Overview Use the device Web UI in a browser to check or change your hotspot settings from a device connected either via Wi-Fi or by direct USB connection. Launch the Web UI 1. Make sure the connection between your device and the client is correct. 2. Launch the Internet browser and enter http://192.168.128.1 or http://myhotspot in the address ... -
Page 16: Home
3. Click the Login at the top right of the page and then enter the Web UI password (the default password is password). 4. Click Login to access the Web UI. Home Check current stratus of network connection and data usage on the Home page. Connected Devices The Connected Devices tab lets you confirm the names and MAC addresses of devices currently connected to your ZTE Warp Connect and set access permissions. Using Your Device Basic Operations... -
Page 17: Settings Tab
Check the Connected Devices Click Connected Devices > Connected to display the list of connected devices. Set Access Permissions Control user's ability to access main or guest Wi-Fi. Changing this status will immediately update the ability of listed devices to access Wi-Fi from this device, even if they have the password. 1. Click Connected Device > Access Permissions. 2. Select an access status and then click Save Changes. Settings Tab Set your ZTE Warp Connect, including Wi-Fi, Mobile Network, Device and Advance Router. Wi-Fi Basic Settings Configure the basic Wi-Fi settings for your ZTE Warp Connect. Using Your Device Basic Operations... - Page 18 1. Click Settings > Wi-Fi > Basic to display the basic wireless network parameters. Wi-Fi Name: Service Set Identifier (SSID). Enter a string fewer than 32 characters as the name for your wireless local area network (WLAN). Wi-Fi Password: Enter the Wi-Fi password. (The default password is password.) Display Wi-Fi Name: Allow Wi-Fi name to be displayed on the device. Display Wi-Fi Password: Allow Wi-Fi password to be displayed on the device. Hide SSID: Enable or disable this function. If ON is selected, the Wi-Fi name will not be broadcast. Authentication Method: The authentication methods are described below. Using Your Device Basic Operations...
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Page 19: Wi-Fi Advanced Settings
WPA2-PSK It is the securer version of WPA with implementation of the 802.11i standard. Encryption Method: Select an encryption method from the drop-down list. Wi-Fi isolation: Enable or disable this function. If ON is selected, the devices connected to the Wi-Fi SSID will be unable to communicate with each other. Maximum Connections: Choose the maximum number of the devices which connect to your ZTE Warp Connect simultaneously. Wi-Fi Settings Reset: Click the Reset button to reset all Wi-Fi settings to the default. 2. Click Save Changes to save your settings. Wi-Fi Advanced Settings Configure your ZTE Warp Connect's advanced Wi-Fi settings. Caution for Using Wi-Fi Advanced Settings These advanced settings should only be changed for specific circumstances. 1. Click Settings > Wi-Fi > Advanced to view the wireless network advanced parameters and the WPS settings shown in the following figure. - Page 20 TCP NAT Timer: Set TCP NAT time. UDP NAT Timer: Set UDP NAT time. 802.11 Mode: Select an 802.11 mode from the drop-down list. Frequency Bandwidth: Select a frequency bandwidth from the drop-down list. Wi-Fi Channel: Select a Wi-Fi channel from the drop-down list. 2. Click Save Changes to save your settings. WPS Settings You can enable Wi-Fi Protected Setup (WPS) by PIN (PIN Code) or PBC (push-button) mode on this page. If your client device supports WPS, there’s no need to enter password manually when WPS is available. SSID: Select the wireless network name that you want to connect to. PIN: Enter the PIN that is generated by the wireless access client. Push Button Connection: Use the Push Button method to connect. Push Button Connection To set up a Push Button Connection: Using Your Device Basic Operations...
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Page 21: Mobile Network Settings
1. Select the PBC mode in the client WPS UI. 2. Select Push Button Connection mode in the WPS page of your ZTE Warp Connect and click Apply. 3. Select WPS on your ZTE Warp Connect's screen to activate the WPS function. 4. Please press the "next" button on the Client WPS UI. After a few seconds the client can access the hotspot, and the result will be shown in the Client WPS UI. Mobile Network Settings Manage your mobile network settings. Mobile Settings 1. Select Settings > Mobile Network > Mobile Settings. The Mobile Settings page is shown in the following figure. Mobile data: Turn on or off mobile data. Turn off it to prevent all Internet traffic from using the mobile broadband connection. Auto connect: Turn on or off Auto connection. 2. Click Save Changes to save your settings. Select Settings > Mobile Network > APN. The default APN parameters are shown in the ... - Page 22 To add a new APN, follow the steps below: 1. Click Add to access the following page. 2. Enter the related parameters as described in the following table. Parameters Description Active Profile Name Type the profile name. Type the APN string. Username User name is used to obtain authentication from the ISP when the connection is established Password Password is used to obtain authentication from the ISP when the connection is established. PDP Type Choose a PDP type from the drop-down list, IPv4 / IPv6 / IPv4&IPv6. Using Your Device Basic Operations...
- Page 23 Parameters Description Authentication Password Authentication Protocol (PAP) provides a simple method without encryption for the peer to establish its identity using a 2-way handshake. Challenge-Handshake Authentication Protocol (CHAP) is used to periodically verify the identity of the peer using a 3-way handshake. 3. Click Save to add the new APN. Additional APN Options To active the new APN, check the circle in front of it and then click Save Changes. To edit the new APN, click Edit behind it and then change the settings. To delete the new APN, click Delete behind it. Note: The default APN cannot be edited and deleted. Advanced Mobile Network Settings Caution for Using Advanced Mobile Network Settings Advanced Mobile Network Settings should only be used as directed by Sprint Customer Service personnel. Certain advanced options will reset your device's connections and programming and will require reactivation. Select Settings > Mobile Network > Advanced to set the mobile network advanced settings on this interface.
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Page 24: Device Settings
Factory Reset: Click Factory Reset to reset the modem to the factory default value. Clear Programming: Click Renew Device to clear all account information. Data Profile: Click View/Edit Data Profile to view and edit your Data Profile information. Device Settings Set sleep mode, manage account password, update software, back up, restore, and check system log. Sleep Mode 1. Select Settings > Device > Sleep Mode to set the battery timeout. Using Your Device Basic Operations... -
Page 25: Web Interface
Timeout on battery : Select a timeout time from the drop-down list. When operating on battery power, the device will go into standby mode after the timeout time when no devices are connected. 2. Click Save Changes to save your settings. Web Interface 1. Select Settings > Device > Web Interface. You can manage your account password on this page. Current Password: Enter the current password. (The default password is password.) New Password: Enter the new password. Confirm New Password: Enter the new password again. 2. Click Save Changes to save your settings. Software Update 1. Select Settings > Device > Software Update. You can update the software on this page. Using Your Device Basic Operations... -
Page 26: Backup And Restore
2. Select an update option: Click Update Profile to update your mobile network configuration. This process should only be performed under direction of customer care. Click Update PRL to update your device's Preferred Roaming List. Click Update Firmware to update your device's firmware. Backup and Restore Select Settings > Device > Backup and Restore to access menus to back up your device settings to your computer, restore from the backup, and restore your device to its factory default settings. Using Your Device Basic Operations... -
Page 27: Connection History
To back up your device settings to your computer, follow the steps below: 1. Click Backup now. 2. Click Save on the pop-up window. 3. Choose a location on your computer to save the backup file. 4. Click Save. To restore from the backup, follow the steps below: 1. Click Select File to select the backup file in your computer. 2. Click Restore now. 3. To restore your device to its factory default settings, click Restore factory defaults. Connection History Select Settings > Device > Connection History, to view your device's data traffic. Using Your Device Basic Operations... -
Page 28: Advanced Router Settings
System logs Select Settings > Device > System logs and then click Download logs to download the system logs on this page. Advanced Router Settings Set LAN settings, Firewall, and Customization. LAN Settings 1. Select Settings > Advanced Router > LAN Settings to view the device's router information (shown in the following figure.) Using Your Device Basic Operations... - Page 29 IP Address: IP address for the LAN interface. Subnet Mask: Subnet mask for the IP address. VPN passthrough: VPN passthrough must be enabled if you want to allow VPN tunnels to pass through your ZTE Warp Connect’s firewall. DHCP Server: Enable or disable DHCP Server function. DHCP IP Pool: Allocate begin and end IP address for IP pool. DHCP Lease Time: Define how long before the leased IP address will expire. The new IP address will be relocated after the IP address expires. DNS manual mode: Turn on or off DNS manual mode. 2. Click Save Changes to save your settings. Firewall Select Settings > Advanced Router > Firewall. You may set up firewall rules to protect your network from virus and malicious activity on the Internet. Using Your Device Basic Operations...
- Page 30 IP Address Filtering To set IP Address Filtering rules, follow the steps below: 1. Turn on the IP Address Filtering. 2. Click Add. 3. Enter the related parameters as described in the following table. Parameters Description LAN IP Address Enter the LAN IP address. LAN Port Set the LAN port. WAN IP Address Enter the WAN IP address. WAN Port Set the WAN port. Protocol Set which protocol will be used for filtering. Status Set how to handle the packet if it matches with the rule. 4. Click Save Changes to add the new filtering rule. Using Your Device Basic Operations...
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Page 31: About
1. Turn on Portmapping. 2. Click Add. 3. Enter the related parameters as described in the following table. Parameters Description Name Enter a name for the rule. WAN Port Set the WAN port. LAN IP Address Enter the LAN IP address. LAN Port Set the LAN port. Protocol Set which protocol will be used for filtering. 4. Click Save Changes to add the new portmapping rule. Customization Select Settings > Advanced Router > Customization to enable or disable UPnP and Out of Service Notification. About Show your ZTE Warp Connect's connection information, firmware information, WWAN information, Wi-Fi details, and device information. Using Your Device Basic Operations... -
Page 32: Support
1. Launch the Web UI on your connected device. See Web UI Overview for details. 2. Click the About tab to view the available options. Note: You can also save this information to your computer by clicking Save to File. Support Obtain support information on this interface. 1. Launch the Web UI on your connected device. See Web UI Overview for details. 2. Click the Support tab to view the available options. Using Your Device Basic Operations... -
Page 33: Getting Help
Getting Help The topics in this section will cover troubleshooting tips, hotspot specifications, and how to contact Sprint and manage your wireless service. Getting Help... -
Page 34: For Assistance
For Assistance The following topics address areas of support for your device, including troubleshooting, specifications, account information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common hotspot issues. Check Here First Question: Unable to connect via Wi-Fi (WLAN) Answer 1: Check whether the hotspot is properly connected to the computer or other external device. Answer 2: If a WPS (Wi-Fi Protected Setup) connection fails, see the Wi-Fi device user guide. If you're still unable to connect, set up the hotspot Wi-Fi connection manually. Answer 3: To connect a WPS Pin-specified Wi-Fi device, check whether the correct PIN has been used. Answer 4: If OPEN WEP is the security method being used, check whether the correct WEP key is entered. If the WEP key is unknown, reset the WEP key and reconnect the device. Answer 5: Check whether the correct WPA key is set. If the WPA key is unknown, to reset the hotspot or see the WLAN Initialization Sticker to reset the WPA key, and then reconnect the device. WPA/WPA2 security may not be supported depending on the Wi-Fi device. See the Wi- Fi device user guide for information. Question: Computer does not recognize the hotspot. Answer 1: Check whether the hotspot is properly connected to the computer or other external device. Answer 2: Remove the hotspot from the PC, restart the PC, and then reconnect the hotspot. Question: Driver is not automatically installed when the hotspot is connected to the PC (Windows PC only). Answer 1: Wait several seconds for installation to begin after the system recognizes any new hardware. If the installer does not automatically activate even after a period of time, remove the hotspot from the PC and reconnect it. Answer 2: Install driver manually. Question: Internet connection fails. - Page 35 Answer 2: If signal reception is poor, move to where signal reception is good and then reconnect. Answer 3: The access point might be busy depending on the time of day. Wait a little and then reconnect. Answer 4: Activate the Web UI and make sure that network settings are correct. Question: Transmission fails quickly. Answer 1: Make sure that the hotspot is properly connected to PC or other device via Wi-Fi or micro USB cable. If connected via micro USB cable, disconnect from both the hotspot and the PC or other device and reconnect. Answer 2: Signal reception might be poor. Check transmission where signal reception is good. Answer 3: Restart the hotspot. Answer 4: Check the hotspot battery level. If battery level is low, charge with AC adapter or with PC via micro USB cable. See Charge the Battery for how to charge. Question: Transmissions are slow. Answer 1: Signal reception might be poor. Check transmission where signal reception is good. Answer 2: Connection might be poor. Try again after a while. Question: nano-SIM card is not recognized. Answer 1: Check whether the nano-SIM card is properly installed. For details, see nano-SIM Card for how to install. Answer 2: Check the nano-SIM card for damage. Answer 3: Check the nano-SIM card IC chip for scratches/corrosion. Answer 4: Dirty nano-SIM card (particularly IC chip) may prevent recognition. Clean gently with a soft cloth. Answer 5: Contact Customer Service. Question: How do I return the hotspot to the default settings (reset)? Answer 1: Use the device Reset key. Answer 2: Use the Web UI to reset the device. For details, see Reset Your Hotspot.
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Page 36: Specifications
Answer 1: Avoid extremely high/low temperatures, high humidity, direct sunlight, dusty areas, etc. Read "Safety Precautions" for use in a proper environment. Answer 2: Avoid invalid software. Operation is unguaranteed for Internet connection, etc., using other-party software. Question: The connection suddenly failed. Answer 1: The connection method may have been changed. Check connection mode on the hotspot display. Answer 2: Restart the hotspot. Specifications The following tables list your phone’s and battery’s specifications. Hardware Specifications Item Description Dimensions 4.16 x 2.51 x 0.57 in. Weight Approx. 3.9 oz. Main Display Size 1,4" in. Internal Memory 256MB RAM/ 512MB ROM Data Technology Item Description Data Technology Band 25 / Band 26 / Band 41-Spark Battery Specifications Item Description Type Lithium-ion Capacity... -
Page 37: Copyright Information
Sprint Account Passwords If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Register and follow the prompts to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Manage Your Account Manage your Sprint account online. Online: sprint.com/mysprint Access your account information. Check your usage (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other Sprint products. Copyright Information ©2017 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. Getting Help For Assistance... -
Page 38: Index
Index About Page 28 Settings 14 Advanced Router Settings 25 Basic Settings 14 Device Settings 21 Back Key 4 Mobile Network Settings 18 Backup and Restore 23 Wi-Fi Advanced Settings 16 Battery Sleep Mode 21 Charge 5 Software Update 22 Charge Using a PC Connection 7 Specifications 33 Charge Using the AC Adapter 6 Sprint Account Management 34 Passwords 34 Connected Devices 13 Support 29 Connection History 24 System logs 25 Firewall 26 Trademarks 3 Troubleshooting 31 Turn Device Off 9 Turn Device On 9 Home 13 Web Interface 22 Installation 11 Web UI Overview 12 Wi-Fi LAN Settings 25 Activate 12 Overview 11 WLAN Activate 12 nano-SIM Card 7 Overview 11 Package Contents 2...
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