Problems And Troubleshooting - RCA TruFlat 27F500TDV User Manual

Use the following check list for troubleshooting when you have problems with your unit. Consult your local
dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS
POWER
No power.
Although the power is on, the
unit does not operate.
TV BROADCAST RECEPTION
Poor or no picture.
Poor or no color.
Picture wobbles or drifts.
No CATV reception.
No reception above
channel 13.
.
Poor or no sound
TV shuts off.
Closed caption is not
activated.
VCR
TV recording does not work.
Timer recording does not
work.
Noise bars appear on the
screen.

Problems and troubleshooting

CAUSE
The AC power cord is not connected.
Cassette or disc is not inserted.
The TIMER REC buttons are depressed.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CATV) connector is not connected
or possible local interference.
TV station experiencing problems.
Picture control is not adjusted.
Possible local interference.
Antenna (CATV) connector is not connected
or possible local interference.
TV station experiencing problems.
Antenna (CATV) connector is not connected
or possible local interference.
Cable TV channel is scrambled.
CATV connector is not connected.
TV/CATV Mode menu option is set to the
TV mode.
Cable TV service interrupted.
TV/CATV Mode menu option is not set to
the appropriate mode.
UHF antenna is not connected.
TV station experiencing problems.
Antenna (CATV) connector is not connected
or possible local interference.
Possible local interference.
The MUTE button is depressed.
TV station stopped broadcasting.
Sleep timer is set.
TV station experiencing problems or program
tuned is not closed captions.
TV signal is weak.
The CLOSED CAPTION button is not
depressed.
The video cassette's erase prevention tab
is broken off.
The time is not set correctly.
The recording start/end time is not set
correctly.
Tape is old or worn.
Tracking adjustment is beyond range of
automatic tracking circuit.
Video heads are dirty.
POSSIBLE SOLUTIONS
Connect the AC power cord to the AC
outlet.
Insert a video cassette or disc.
Press the TIMER REC buttons.
Try another channel.
Check picture control adjustments.
Check for source of reception distur-
bance.
Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
Try another channel.
Check picture control adjustments.
Check for source of reception disturbance.
Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
Try another channel.
Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
Try another channel.
Check all CATV connections.
Set the TV/CATV Menu option to the
CATV mode.
Contact your Cable TV company.
Make sure TV/CATV menu option is in
the appropriate mode.
Check UHF antenna.
Try another channel.
Check CATV connection or VHF/UHF
antenna, reposition or rotate antenna.
Check for source of reception disturbance.
Check the MUTE button has not been
pressed.
Tune new channel.
Set Sleep Timer to "0".
Try another channel.
Check CATV connection of VHF/UHF
antenna, reposition or rotate antenna.
Press the CLOSED CAPTION button to
turn on the closed caption.
Place a piece of adhesive tape over the
hole.
Reset the present time.
Reset the start/end time.
Replace the tape.
Adjust tracking manually using the
TRACKING +/– buttons on the remote control.
Clean the video heads.
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