Problems And Troubleshooting - RCA 9V401TD User Manual

Problems and troubleshooting

Use the following check list for troubleshooting when you have problems with your TV/DVD. Consult your local
dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS
POWER
TV/DVD does not operate.
TV BROADCAST RECEPTION
Poor sound or No sound.
Poor picture or No picture.
Poor reception on some channels.
Poor color or no color.
Picture wobbles or drifts.
No Cable TV reception.
Horizontal or diagonal bars on
screen.
No reception above channel 13.
TV shuts off.
Closed - Caption is not activated.
Display is not shown in your
language.
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POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug TV/DVD, then plug it back in.
• Station or CABLE experiencing problems, tune to another station.
• Check Volume adjustments.
• Station or CABLE experiencing problems, tune to another station.
• Check antenna or CABLE connections, reorient antenna.
• Check picture control adjustments.
• Station or CABLE experiencing problems, tune to another station.
• Station signal is weak, reorient antenna to receive weaker station.
• Station or CABLE experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or CABLE connections, reorient antenna.
• Station or CABLE experiencing problems, tune to another station.
• Make sure channels are set into memory.
• CABLE company is scrambling signal.
• Check antenna orientation.
• Check all CABLE connections.
• Set TV/CABLE menu option to the CABLE mode.
• Station or CABLE system problems, try another station.
• Check antenna connections, reorient antenna.
• Make sure TV/CABLE menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program tuned is not closed
captioned. Try another channel.
• Check CABLE connection or VHF/UHF antenna, reposition or
rotate antenna.
• Press TV/CAP/TEXT button to turn on the closed caption de-
coder.
• Select proper language in the menu options.
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