Citizen CMP-30 Setup Manual

Citizen CMP-30 Setup Manual

Lbtiu printer
Hide thumbs Also See for CMP-30:

Advertisement

CITIZEN CMP-30 (LBTIU)
Setup Manual
For the Church Community Builder Check-In App
CITIZEN SYSTEMS AMERICA CORP.

Advertisement

Table of Contents
loading

Summary of Contents for Citizen CMP-30

  • Page 1 CITIZEN CMP-30 (LBTIU) Setup Manual For the Church Community Builder Check-In App CITIZEN SYSTEMS AMERICA CORP.
  • Page 2: Table Of Contents

    CITIZEN CMP-30 (LBTIU) Setup Manual Table of Contents Introduction ............................2 1.1. Document target range ........................2 1.2. Supported environment ........................2 1.3. Firmware ............................2 Printer Setup............................3 2.1. Printer self-test / configuration printout ..................... 3 2.2. Printer configuration checks ......................4 2.3.
  • Page 3: Introduction

    This document is the setup manual for the Citizen CMP-30 LBTIU printer. 1.1. Document target range This document is intended to be use by Church Community Builder customers to pair their Citizen CMP-30 LBTIU with their Check-In application. 1.2. Supported environment This manual assumes that it is being applied in the following environment: Operating System: iOS 9.3 or later...
  • Page 4: Printer Setup

    CITIZEN CMP-30 (LBTIU) Setup Manual 2. Printer Setup This step is necessary to prepare the printer before connecting it to the app. 2.1. Printer self-test / configuration printout Power off the printer by pressing the Power button for approximately 3 seconds.
  • Page 5: Printer Configuration Checks

    2.4. If your printer’s Bluetooth mode does NOT include IAP, please contact your vendor and ask for a CMP-30 LBTIU model. This is the name of the printer that will show up in a Bluetooth search.
  • Page 6: Printer Firmware Update

    3. Citizen CMP-30 latest firmware (CMP30_ENG_v203HLB) 4. CMP-30 LBTIU 5. CMP-30 USB cable Connect your CMP-30 printer to your Windows computer using a USB cable. Open CMP firmware uploader on your Windows computer. Make sure that the port is set to USB in the CMP firmware uploader.
  • Page 7: Printer Emulation And Gap Setup

    2.1. The version should now indicate v2.03HLB on the configuration printout. Note: To obtain item number 2 and/or 3 please contact Church Community Builder support or Citizen technical support (more information on Citizen technical support can be found in the last page of this document). 2.4.
  • Page 8: Pairing Printer To Compatible Ios Device

    Note: Item number 2 can be downloaded here: http://www.citizen-systems.com/sites/default/files/software/Ver%202.64%20- %20CMP40%2030%2030II%2020%2020II.zip If this link is broken, please contact Citizen technical support (more information on Citizen technical support can be found in the last page of this document). 3. Pairing Printer to Compatible iOS Device...
  • Page 9: Using Printer With The Check-In Application

    CITIZEN CMP-30 (LBTIU) Setup Manual 3.2. Using printer with the Check-In application Select Bluetooth for your printer type. Your printer should show up on the list. If not, try refreshing the list.
  • Page 10: Troubleshooting Tips

    CITIZEN CMP-30 (LBTIU) Setup Manual Troubleshooting Tips Printer is not detecting label gap – Gap Calibration 1. Check that the emulation and sensor settings are correct (CPCL and Gap). Make sure that the printer is the label model. This can be check by opening the printer media cover.
  • Page 11 CITIZEN CMP-30 (LBTIU) Setup Manual • Turn off the printer by pressing down the Power button for approximately 3 seconds. • Power on the printer. • The Gap Calibration has been done successfully if the label advances one at a time when you...
  • Page 12 CITIZEN SYSTEMS AMERICA CORP. 363 Van Ness Way, Suite 404, Torrance, CA 90501 USA Tel: +1 (800) 421-6516 Fax: +1 (310) 781-9175 www.citizen-systems.com...

Table of Contents