Video Head Cleaning - Disney DVD2100-C User Manual

Problems and troubleshooting / Video head cleaning
SYMPTOMS
No 4:3 (16:9) picture.
No on-screen display.
No surround sound.
The unit or remote operation key is
not functioning.
Playback does not start when the title
is selected.
Audio soundtrack and/or subtitle
language is not changed when you
play back a DVD.
No subtitle.
Angle cannot be changed.
appears on the screen.

Video head cleaning

Video head clogging
The video heads are the means by which the DVD/VCR reads the pic-
ture from the tape during playback. In the unlikely event that the heads
become dirty enough to be clogged, no picture will be played back. This
can easily be determined if, during playback of a known good tape, there
is good sound, but no picture (picture is extremely snowy). If this is the
case, have the DVD/VCR checked by qualified service personnel.
Auto head cleaning
The AUTO HEAD CLEANING system cleans the video heads automatically when a cassette is inserted or ejected to prevent
dirt from accumulating on the heads. However, manual head cleaning is needed if the picture on playback is still unclear
although the picture on program is normal. This failure signifies that the head is getting dirty and occurs when playing poor
quality or damaged tapes. If the heads require cleaning, use a high quality head cleaning system or have them cleaned
professionally.
NOTES: • DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE UNIT BY REMOVING THE REAR COVER.
• Video heads may eventually wear out and should be replaced when they fail to produce clear pictures.
• To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.
For additional set-up or operating assistance, please visit our WEBSITE at www.disneyelectronics.com or
Please keep all packaging material for at least 90 days in case you need to return this product to your
FOR PARTS AND ACCESSORIES, CONTACT FOX INTERNATIONAL AT 1-800-321-6993
32
• The setup does not match your TV.
• Select Display On.
• The setup does not match your stereo system.
• Turn off the unit and unplug the AC power cord for several minutes,
then replug it.
• Check the Parental setup.
• Multilingual language is not recorded on the DVD disc.
• Some discs have no subtitles.
• Subtitles are cleared. Press Subtitle.
• Multi-angles are not recorded on the DVD disc.
• The function is prohibited with the unit or the disc.
contact CUSTOMER SERVICE at (954) 660-7026.
place of purchase or Memorex.
POSSIBLE SOLUTIONS
Good Picture
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Snowy Picture