Problems And Troubleshooting - Disney DVD2100-C User Manual

Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service
outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS
DVD/VCR
DVD/VCR does not operate.
No picture.
No sound.
The remote control does not function.
No CABLE reception.
VCR
TV recording does not work.
Timer recording does not work.
Noise bars on screen.
DVD
Display is not shown in your language.
Playback doesn't start.
Stopping playback, search, slow-
motion play, repeat play, or program
play, etc. cannot be performed.

Problems and troubleshooting

POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit, then plug it back in.
• Select the DVD or VCR mode before operating.
• Antenna connection is not correct or antenna cable is disconnected.
• Check the unit is connected correctly.
• The video channel is not in the correct position or the TV is not set to
the video channel 3 or 4.
• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or
equivalent).
• Channel is set to the external mode.
• Check the unit is connected correctly.
• Check the input selector of the amplifier is set properly.
• The unit is in the Special playback mode.
• Aim at the remote control at the remote sensor.
• Operate within Approx. 5 Meters or reduce the light in the room.
• Clear the path of the beam.
• The batteries are weak. Replace the batteries.
• Check the batteries are inserted correctly.
• Check all CABLE connections.
• Station or CABLE system problems, try another station.
• The erase prevention tab of the video cassette is broken off.
• The time is not set correctly.
• The recording start/end time is not set correctly.
• Timer Rec. has not been pressed.
• Tracking adjustment beyond range of automatic tracking circuit. Try
Manual tracking adjustment.
• Video heads are dirty.
• The tape is worn or damaged.
• Select proper language in the menu options.
• No disc is inserted.
• The disc may be dirty. Clean up the disc.
• The unit cannot play DVD-ROMs, etc.
• Some discs may not do some of the functions.
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