Fault Codes - Indesit VIX644CE Service Information

FAULT CODES

Hob Status
Fault Description
Codes
Power increment not
r allowed
(hob in Eco Mode)
No pan or not suitable
u
pan over the heater
H Residual heat
Heater
performance is
Heater power reduction
lower than
usual
Induction generator
c
overtemperature
Induction heater
C
overtemperature
User interface
F / 0
microcontroller fault
Step 1 Power management activated, no fault.
Ensure correct pan size and that pan is suitable for induction cooking. Note that even though pan suitability is
checked with a magnet, depending on pan base material (low ferromagnetic %) and pan base effective
Step 1
diameter (close to minimum detectable diameter), there can be pan detection problems. Ensure that good
quality pans are used.
Step 1 No Fault. Wait until glass surface over the heater cools down.
Ask user to confirm if heaters have been set to high power level for a long time (or/and the oven has been set
Step 1
to high power level). If true, normal heater performance is recovered when the hob cools down.
Step 2 Ask user to confirm that the product has been installed correctly, ensuring appropriate air gaps in cabinetry.
If the product is installed correctly check for correct operation of the fan: switch off the power to the hob and
Step 3
then switch on. The fan should start momentarily (should hear it start). If not, fault is likely to be the fan.
Step 4 Service visit required.
Engineer should check installation.
Step 5 Check for operation of the fan. If no fan operation change the fan.
If fault persists change Power board.
Ask user to confirm if heaters have been set to high power level for a long time (or/and the oven has been set
Step 1
to high power level). If true, normal heater performance is recovered when the hob cools down.
Step 2 Ask user to confirm that the product has been installed correctly, ensuring appropriate air gaps in cabinetry.
If the product is installed correctly check for correct operation of the fan: switch off the power to the hob and
Step 3
then switch on. The fan should start momentarily (should hear it start). If not, fault is likely to be the fan.
Step 4 Service visit required.
Engineer should check installation.
Step 5 Check for operation of the fan. If no fan operation change the fan.
If fault persists change Power board.
Step 1 Wait until induction heater cools down (the user has probably let a pan overheat).
Step 1 Ask the user to switch the power off and on (try to reset the system).
Service Steps