Lenovo IBM Storwize V5000 Product Manual page 19

Electrical power:
Voltage range: 100 V AC - 240 V AC
Frequency: 50 Hz - 60 Hz
Power:
LFF control enclosure: 378 watts
SFF control enclosure: 425 watts
LFF expansion enclosure: 300 watts
SFF expansion enclosure: 338 watts
Heat dissipation (BTU per hour):
LFF control enclosure: 1,290
SFF control enclosure: 1,451
LFF expansion enclosure: 1,024
SFF expansion enclosure: 1,154
Acoustical noise emission:
LFF control enclosure:
5.8 bels (idling)
5.8 bels (operating)
SFF control enclosure:
5.9 bels (idling)
5.9 bels (operating)
LFF expansion enclosure:
6.0 bels (idling)
6.0 bels (operating)
SFF expansion enclosure:
6.1 bels (idling)
6.1 bels (operating)
Warranty services and upgrades
The Storwize V5000 has a three-year Customer Replaceable Unit (CRU) and onsite warranty with 9x5/next
business day (NBD) terms. Lenovo offers the service upgrades through warranty maintenance upgrades
and post-warranty maintenance agreements with a well-defined scope of services, including service hours,
response time, term of service, and service agreement terms and conditions.
Note: When purchasing the system that includes 5-year software maintenance, additional two years of
hardware support are required.
Lenovo warranty service upgrade offerings are country-specific. Not all warranty service upgrades are
available in every country. For more information about Lenovo warranty service upgrade offerings that are
available in your country, refer to the Data Center Advisor and Configurator (DCACT; formerly known
as LESC):
http://lesc.lenovo.com
The warranty service definitions for the Storwize V5000 system are listed in the following table.
Table 16. Warranty service definitions
Term Description
On-site A service technician arrives at the client's location for equipment service.
service
24x7x2 A service technician is scheduled to arrive at the client's location within two hours after remote
hour problem determination is completed. Lenovo provides service around the clock, every day, including
Lenovo holidays.
24x7x4 A service technician is scheduled to arrive at the client's location within four hours after remote
hour problem determination is completed. Lenovo provides service around the clock, every day, including
Lenovo holidays.
IBM Storwize V5000 for Lenovo 19