Troubleshooting - Hotpoint MP996IXH Daily Reference Manual

CLEANING
Make sure that the appliance has cooled down
before carrying out any maintenance or cleaning.
Do not use steam cleaners.
INTERIOR AND EXTERIOR SURFACES
• Clean the surfaces with a damp microfibre cloth. If
they are very dirty, add a few drops of pH-neutral
detergent. Finish off with a dry cloth.
• Clean the glass in the door with a suitable liquid
detergent.
• At regular intervals, or in case of spills, remove the
turntable and its support to clean the bottom of the
oven, removing all food residue.
• The grill does not need to be cleaned as the
intense heat burns away any dirt. Use this function on
a regular basis.

TROUBLESHOOTING

Problem
The oven is not working.
The oven makes noises, even
when it is switched off.
The display shows the letter "F"
followed by a number.
PRODUCT FICHE
A complete specification for the product,
WWW
including energy efficiency ratings, can be downloaded
from our website www.hotpoint.eu
HOW TO OBTAIN THE USE AND CARE GUIDE
> Download the Use and Care Guide from our
WWW
website www.hotpoint.eu
(you can use this QR code), specifying the
product's commercial code.
> Alternatively, contact our Client After-sales
Service
001
8
Do not use wire wool, abrasive scourers or
abrasive/corrosive cleaning agents, as these could
damage the surfaces of the appliance.
ACCESSORIES
All accessories are dishwasher safe with the exception
of the Crisp plate.
The Crisp plate should be cleaned using water and a
mild detergent. For stubborn dirt, rub gently with a
cloth. Always leave the Crisp plate to cool down
before cleaning.
Possible cause
Power cut.
Disconnection from the
mains.
Cooling fan active.
Software fault.
CONTACTING OUR AFTER-SALES SERVICE
You can find our contact
details in the warranty
manual. When contacting
our Client After-sales
Service, please state the
codes provided on your
product's identification
plate.
Download the Use and Care Guide at
WWW
www.hotpoint.eu for more information
Solution
Check for the presence of mains electrical
power and whether the oven is connected
to the electricity supply.
Turn off the oven and restart it to see if the
fault persists
Open the door or wait until the cooling
process has finished.
Contact you nearest Client After-sales
Service Centre and state the number
following the letter "F".
4 0 0 0 1 0 8 4 9 0 5 3
XXX/XXX
Printed in Italy